Director, Campus Engagement
3 months ago
Position Summary
The Director of Campus Engagement provides visionary leadership for student engagement, the campus community center, and student involvement programs to actively engage students and community members while delivering high quality customer service.The director will demonstrate day to day commitment to the inclusive mission of Gannon University, its Catholic identity, and the overarching themes of the Student Development and Engagement (SDE) subdivision. All Gannon employees are expected to uphold the GU+ service standards and associated behaviors: Respect, Well-Being, Engaged, and Seamless.
Campus Engagement (Facilities and Events)1. Provides vision, leadership, and guidance to staff and student leaders within campus engagement to plan and implement programs and services that create a dynamic student culture, rich with opportunities for inter-cultural interaction, holistic and spiritual development, and social engagement in the Waldron Campus Center as well as on and off campus. Works closely with those supporting APB, SGA, Fraternity and Sorority Life, global students, and clubs and organizations in this effort.2. Evaluates the campus reservation process and working with campus constituents, provides training, makes updates, and ensures a seamless campus reservation and event implementation process.3. Oversees the use and scheduling of Waldron Campus Center and extended facilities; ensures appropriate use of program facilities in the WCC.4. With the Assistant Director and Coordinator, will oerseas technology and logistical support for non-classroom university events including but not limited to commencement ceremonies, student convocations, blessing and dedication ceremonies, and offers regular service on multiple event committees.5. Directs the selection and development of a diverse staff. Assigns and delegates duties and provides resources to assure the success of professional, office and student staff. Provides direct and indirect oversight responsibilities for hiring, training, and supervising of students, including work study, for WCC Info Desk and other duties.6. Oversees assessment activities to ensure that decisions regarding goals, levels of success and resources are data driven.7. Determines fiscal requirements of the operation; tracks and prepares budgetary recommendations; monitors, verifies and reconciles expenditure of budgeted funds.8. Works with campus partners to increase external revenue from facilities rental.9. Manages activities associated with building maintenance, custodial services, security, and facility reservations with focus on quality services for the student population and the Gannon and local communities, while focusing on cost management.10. Develops and promotes a consistent, university-approved brand for the department through up-to-date marketing resources, social media, and technology platforms to students and community constituents.
Advisor to Student Government Association1. Serves as the adviser to the Student Government Association (SGA) by attending their regular general assembly meetings, executive board meetings, and one-on-ones with members.2. Collaborate with SGA members to plan and organize various events, including student forums, town hall meetings, workshops, and social activities.3. Advise the SGA on budgeting and financial matters, helping them allocate funds effectively for student initiatives, events, and projects.4. Oversee and manage the SGA Book Voucher program, which includes marketing, reviewing applications, purchasing textbooks, and delivering the books while ensuring anonymity for the students in need.5. Foster leadership development within the SGA by organizing training sessions, workshops, and seminars on topics such as effective communication, teamwork, and conflict resolution.6. Mentor individual SGA members, helping them identify their strengths and areas for growth, and encouraging their active participation in leadership roles.
Leadership Development and Campus Engagement1. Provide direct supervision and mentorship to the Assistant Director of Event Management and Campus Engagement and Coordinator of Event Technology and Campus Engagement, offering guidance and support in their daily responsibilities. Conduct regular one-on-one meetings to review progress, address challenges, and set goals for their professional development.2. Participate in university admissions events, orientation events, homecoming/alumni weekend, and any other scheduled community event.3. Submits assessment plans and outcomes and completes program reviews for retention and benchmarks of the department to best forecast program growth.4. Supports and promotes Leadership Development & Campus Engagement and Student Development & Engagement offices to community members, alumni, and donors.5. Demonstrates competence around administrative functions for program responsibilities, including creating comprehensive marketing programs, scheduling appropriate facilities, budgeting, data analysis, and assessment.6. Responds to emergency situations and performs other duties as assigned within the scope and responsibility and requirements of the job. Required Qualifications Education: A master’s degree is required.
Experience: Five years of progressively responsible administrative experience with direct experience in the areas of event planning, facilities management, revenue generation, customer service, leadership development, and knowledge of Student Government best practices. Skills: Must have the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw conclusions; the ability to write manuals and critiques; the ability to oversee and monitor expenditures of budgeted funds; track billing and invoices; the ability to speak effectively and persuasively; the ability to negotiate and exchange ideas, information, and opinions; the ability to manage conflict; must be conversant event planning technology, student social media and engagement technology platforms and software; must be knowledgeable and keep abreast of changing local, state and federal mandates ( e.g., FERPA and Title IX). Must be able to market facilities and relate to the public.
Licenses and Certifications: A current valid driver’s license and good driving record are required.University’s Mission: Must be able to support and promote the University’s mission, its Catholic identity, and its strong liberal-arts foundation that supports exemplary professional education programs. Preferred Qualifications Physical Demands Must be able to meet the physical demands associated with the high-energy and robust pace of a highly active office. Must be able to sustain the rhythm of high-energy periods of student engagement including participation in evening and weekend events in support of signature programs. Exempt Status Exempt Position Classification Managerial Position Type Staff Employment Status Full-Time Position Length 12M Hours per Week 37.5 Work Schedule M-F Shift 1st
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