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Director of Student Engagement
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Director of Student Engagement
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Erie, Pennsylvania, United States Gannon University Full timeAbout the RoleThe Director of Student Engagement will provide visionary leadership for student engagement, campus community, and student involvement programs to actively engage students and community members while delivering high-quality customer service.Key ResponsibilitiesProvide vision, leadership, and guidance to staff and student leaders within campus...
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Director of Student Engagement
2 months ago
The Director of Student Engagement is a key leadership position at Gannon University, responsible for providing visionary leadership for student engagement, the campus community center, and student involvement programs. The successful candidate will be a strategic thinker with a passion for creating a dynamic student culture that fosters inter-cultural interaction, holistic and spiritual development, and social engagement.
Key Responsibilities- Leadership and Vision: Provide leadership and guidance to staff and student leaders within campus engagement to plan and implement programs and services that create a dynamic student culture.
- Campus Engagement: Evaluate the campus reservation process and provide training, updates, and ensure a seamless campus reservation and event implementation process.
- Facilities Management: Oversee the use and scheduling of Waldron Campus Center and extended facilities, ensuring appropriate use of program facilities.
- Event Planning: Direct the selection and development of a diverse staff, assign and delegate duties, and provide resources to assure the success of professional, office, and student staff.
- Assessment and Evaluation: Oversee assessment activities to ensure that decisions regarding goals, levels of success, and resources are data-driven.
- Fiscal Management: Determine fiscal requirements of the operation, track and prepare budgetary recommendations, monitor, verify, and reconcile expenditure of budgeted funds.
- Revenue Generation: Work with campus partners to increase external revenue from facilities rental.
- Customer Service: Manage activities associated with building maintenance, custodial services, security, and facility reservations with a focus on quality services for the student population and the Gannon and local communities.
- Marketing and Branding: Develop and promote a consistent, university-approved brand for the department through up-to-date marketing resources, social media, and technology platforms.
- Advisory Role: Serve as the adviser to the Student Government Association (SGA) by attending their regular general assembly meetings, executive board meetings, and one-on-ones with members.
- Event Planning: Collaborate with SGA members to plan and organize various events, including student forums, town hall meetings, workshops, and social activities.
- Financial Management: Advise the SGA on budgeting and financial matters, helping them allocate funds effectively for student initiatives, events, and projects.
- Leadership Development: Foster leadership development within the SGA by organizing training sessions, workshops, and seminars on topics such as effective communication, teamwork, and conflict resolution.
- Leadership Supervision: Provide direct supervision and mentorship to the Assistant Director of Event Management and Campus Engagement and Coordinator of Event Technology and Campus Engagement.
- Event Participation: Participate in university admissions events, orientation events, homecoming/alumni weekend, and any other scheduled community event.
- Assessment and Evaluation: Submit assessment plans and outcomes and complete program reviews for retention and benchmarks of the department.
- Marketing and Branding: Support and promote Leadership Development & Campus Engagement and Student Development & Engagement offices to community members, alumni, and donors.
- Education: A master's degree is required.
- Experience: Five years of progressively responsible administrative experience with direct experience in the areas of event planning, facilities management, revenue generation, customer service, leadership development, and knowledge of Student Government best practices.
- Skills: The ability to apply principles of logical thinking, write manuals and critiques, oversee and monitor expenditures of budgeted funds, track billing and invoices, speak effectively and persuasively, negotiate and exchange ideas, manage conflict, and market facilities and relate to the public.
- Licenses and Certifications: A current valid driver's license and good driving record are required.