Principal Specialist, Field Service

1 month ago


Jacksonville, United States Nightwing Full time

Date Posted:

2024-07-30

Country:

United States of America

Location:

FL928: Jacksonville NAS FL 6801 Roosevelt Boulevard Building 168-A, Jacksonville, FL, 32212 USA

Position Role Type:

Hybrid

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The RSS Other Advanced Sensor Field Operations Sustainment program is composed of an energetic multi-disciplinary team of over 50 field support technicians working collaboratively with internal and external customers and programs to provide and support cutting-edge airborne radar systems capabilities to our nation’s warfighters around the world, and around the clock. This team is positioned at the tip of the spear, alongside the customer, providing direct support to ensure the warfighter has the most capable systems on the front line to meet the challenges our nation faces.

This position is for a Centralized Field Engineering (CFE) Principal Specialist, Field Service supporting the RSS Other Advanced Sensor program performing duties as part of a Field Team that interfaces with sensor users to provide long-term technical field support for complex electronic and electro-mechanical radar systems. Home location is Jacksonville, Florida.

What You Will Do:

  • Participate directly in the maintenance and sustainment of the fielded system.
  • Participate in daily reviews with customers.
  • Perform administrative tasks necessary in day-to-day operation of the system maintenance effort, to include planning, coordination, task monitoring and performance, shipping, receiving, packaging, and inventory management.
  • Utilize knowledge gained from and through field experiences to provide onsite technical support and assistance directly to customers when required.
  • Communicate technical information effectively in writing as well as verbally.
  • Coordinate with the offsite engineering as required to troubleshoot and perform necessary repairs.

What You Will Learn:

  • How to support and maintain cutting-edge technology in field.
  • How to support a highly mobile customer in very dynamic environments.
  • How to manage and prioritize multiple requirements from different organizations.

Qualifications You Must Have:

  • Active Top Secret/SCI Clearance (Currently briefed to a TS Program or accessed within the last 18 months). *Additional detailed program security screening to be conducted upon hire.
  • Ability to travel OCONUS a minimum of (2) 75-Day detachment rotations per year.
  • Experience in repair and maintenance of complex electronic systems.
  • Experience supporting military or industry electro-mechanical products.
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc.).
  • Knowledge of UNIX commands and ability to interpret results as part of the maintenance process.
  • Experience in system integration, logistics processes, and logistics procedures.
  • Minimum Physical Requirements: Ability to lift, bend, and move through a normal range of motion to perform maintenance actions including lifting, holding, and maneuvering items weighing in excess of 40 lbs. on a routine basis.

Qualifications We Prefer:

  • Familiarity with US Military maintenance practices
  • Military avionics and electrical training
  • Experience with the Naval Aviation Maintenance Program (NAMP)
  • Experience with Optimized Organizational Maintenance Activity (OOMA)
  • Experience navigating and executing commands within a UNIX environment.
  • Excellent technical writing, oral communication, and inter-personal skills to achieve technical objectives.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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