Field Service Repair Specialist

2 weeks ago


Jacksonville, Florida, United States ALLY BUILDING SOLUTIONS Full time

Ally Building Solutions specializes in providing high-quality flooring, cabinetry, countertops, appliances, and millwork products, along with expert installation services and design studio solutions tailored for new home builders.

We are currently seeking a skilled Field Service Repair Specialist to join our dedicated team. This role involves executing small to moderate repairs across various product lines.

Key Responsibilities of the Field Service Repair Specialist

  • Conduct service or warranty repairs, adjustments, or replacements for newly installed flooring, cabinetry, and other product lines as required.
  • Assess the service or warranty issue through thorough inspection when necessary.
  • Execute grout and caulk repairs effectively.
  • Perform tile glazing tasks.
  • Carry out basic carpet repairs, including re-kicking at thresholds.
  • Handle simple repairs for wood, LVP, and laminate products.

Qualifications for the Field Service Repair Specialist

  • Demonstrated experience in field service within the construction industry.
  • Proven expertise in flooring and wall tile repairs, showcasing a strong attention to detail.
  • Professional demeanor with excellent verbal and written communication abilities.
  • Capacity to communicate effectively with homeowners and internal team members.
  • Familiarity with computer systems and email, along with the ability to learn company-specific software for scheduling and job management.
  • Strong critical thinking and problem-solving capabilities.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Clean driving record and access to a reliable vehicle for work purposes.

At Ally Building Solutions, we value the diverse perspectives of our employees, customers, and community, as they contribute to our mission of building a better company and world for all. Every voice matters, and we are proud to be an equal opportunity employer.

Compensation Structure: Annual Salary

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