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Office Supervisor
4 months ago
Summary
:Under the direction of the Practice Administrator or assigned manager, the Office Supervisor for Non-Invasive Diagnostic Tessting is responsible for the daily operations of the Physician Practice Office.
Essential Functions and Responsibilities Includes the Following:
1. Adheres to WPH Performance Standards, Policies and Behaviors
2. Assists with supervising daily office operations and staff
3. Assists Manager/Administrator in developing and implementing short- and long-term work plans and
objectives for clerical functions.
4. Enforce guidelines and best practice workflows for prioritizing work activities, evaluating the effectiveness
and modifying workflow as necessary.
5. Ensures that office is staffed appropriately.
6. Assists in the, hiring, orientation, development, and evaluation of staff.
7. Establishes and maintains an efficient and responsive patient flow system.
8. Oversees and approves office supply inventory, and that offices are opened and closed according to
procedures.
9. Support patient experience initiatives as well as interact with patients or others on customer service
issues.
10.Initiates and ensures all staff participates as a member of the patient care team, participates in daily
huddles and attend regular scheduled practice team meetings.
11. Understands and adheres to the WPH Performance Standards, Policies & Behaviors
12. Ensures that all staff are trained and evaluated on their knowledge of and adherence to compliance
policies and procedures specific to their jobs
13. Performs all other related duties as assigned.
Education & Experience Requirements
High School Diploma is required. Bachelor's degree preferred, preferably with coursework in healthcare administration. Minimum three years of administrative experience, including one year of management experience required, in healthcare preferred. Basic Medical Terminology, Electronic Scheduling and Electronic Medical Record experience required.Core Competencies
Demonstrates a flexible attitude and ability to respond to a rapidly changing and demanding environment. Exhibits sound management skills and ability to work with physicians, staff, vendors, and management team. Exhibits courteous, cooperative, and professional attitude at all times. A motivated, enthusiastic, proactive, and positive personality. Pay close attention to detail and can meet necessary deadlines. Works cooperatively as a member of the team Flexible, organized, and able to set priorities.
Physical/Mental Demands/Requirements & Work Environment
Primary Population Served
All populations
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.