Patient Account Representative 2

2 months ago


Los Angeles, United States Franciscan Missionaries of Our Lady Health System Full time

Job Description

The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.

Responsibilities

Customer ServicePromptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner.Assists in providing quality training and orientation for assigned employees. Payer RelationsAdvises patient or guarantor of third party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high quality health care services by the department.Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation.Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented.Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures, and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner.Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner.Reviews claims to make sure that payer specific billing requirements are met.Follows up on claims, determines and applies appropriate adjustments.Updates accounts. ReceivablesWorks with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient. QualityMaintain a quality accuracy average of 95%Maintain a production set by management for specialty focus.Thoroughly completes assigned tasks with in the requested timeline. Other Duties As AssignedPerforms other duties as assigned or requested.

Qualifications

MINIMUM REQUIREMENTS

Experience: Must have 2 yrs experience of relevant experience. Bachelor's Degree substitutes 2 years experience; Associate's Degree, trade school, or certification substitutes 1 yr experience. [Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments.] Education: High School or equivalent Skills and Training: Must possess knowledge of ICD-9/10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.

  • Los Angeles, United States BAART Programs Full time

    Description Position at BAART Programs Full Time Patient Access Representative / Patient Account Representative BAART Program is looking for hard-working and conscientious Patient Access Representative/ Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily...


  • Los Angeles, United States Tarzana Treatment Center Full time

    Job DescriptionJob DescriptionPosition Title: Patient Accounting Representative IDepartment: FiscalReports To: Patients Accounts SupervisorPOSITION SUMMARYResponsible for all procedures to ensure the proper registration, data input of the proper information for each patient without regard to the financial status of any patient, insurance verification,...


  • Los Angeles, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm.Job Summary The purpose of this position is to connect uninsured hospital patients...


  • Los Angeles, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm. Job Summary The purpose of this position is to connect uninsured hospital patients...


  • Los Angeles, United States To Help Everyone Full time

    Patient Service Representative Page 1 of 2 August 2008 T.H.E. CLINIC JOB DESCRIPTION POSITION: PATIENT SERVICE REPRESENTATIVE DEPARTMENT: Front Desk STATUS: Full-time, non-exempt Position Summary: Under the direction of the Patient Service Supervisor the Patient Representative shall receive patients and process necessary paperwork for their...


  • Los Angeles, California, United States Cedars-Sinai Full time

    Job Title: Patient Service Representative at Cedars Sinai Medical NetworkThe Patient Service Representative plays a key role in ensuring positive patient interactions at Cedars Sinai Medical Network. They are responsible for maintaining accurate telephone communication, scheduling appointments, patient registration, and collection of payments while...


  • Los Angeles, California, United States Cedars-Sinai Full time

    Job OverviewThe Patient Access Representative IV is a highly skilled role requiring exceptional proficiency in all essential functions. This position is responsible for managing all patient admission processes, including pre-admission and in-person registration for individuals seeking treatment at Cedars-Sinai Medical Center. The representative ensures...


  • Port Angeles, United States Olympic Medical Center Full time

    Job SummaryThe Patient Accounts Representative is a key member of the Olympic Medical Center team, responsible for ensuring timely and accurate billing of hospital and physician receivables. This role requires strong analytical and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesPerform...


  • Los Angeles, United States Gracelight Community Health Full time

    Job DetailsLevelExperiencedJob LocationLos Angeles, CAPosition TypeFull TimeEducation LevelHigh School Diploma / GEDSalary Range$20.00 - $28.95 HourlyTravel PercentageNo Travel RequiredJob ShiftDayJob CategoryHealth CareDescriptionThe Patient Service Representative (PSR) works under the direction of the Health Center Manager. The PSR is responsible for...


  • Los Angeles, United States A.P.R., Inc. (AlphaProTemps) Full time

    Job DescriptionJob DescriptionRequired Qualifications:• Experience with medical insurance, referral processes, and benefit plans• 2 years of recent experience working in an outpatient clinic or medical office setting• Ability to read, understand, and respond to detailed oral and written instructionsPreferred Qualifications:• 2+ years’ recent...


  • Los Angeles, United States Gracelight Community Health Full time

    Job DetailsLevel Experienced Job Location Los Angeles, CA Position Type Full Time Education Level High School Diploma / GED Salary Range $20.00 - $28.95 Hourly Travel Percentage No Travel Required Job Shift Day Job Category Health Care Description The Patient Service Representative (PSR) works under the direction of the Health Center Manager. The PSR is...


  • Los Angeles, United States HELP-Hire Healthcare Full time $21

    Job DescriptionJob DescriptionLocation: 11800 Wilshire Blvd, Los Angeles, CA 90025Alternate Location: 1919 Santa Monica Blvd, Santa Monica, CA 90404Required Qualifications:• Experience with medical insurance, referral processes, and benefit plans• 1+ years of recent experience working in an outpatient clinic or medical office setting• Ability to read,...


  • Los Angeles, United States HELP-Hire Healthcare Full time

    Job DescriptionJob Description Location: 8635 W. 3rd Street, Los Angeles, CA 90048Shift: 0800-1630 AND 0830-1700 (depending on clinic need)Required Qualifications:• Experience with medical insurance, referral processes, and benefit plans• 1 year of recent experience working in an outpatient clinic or medical office setting• Ability to read,...


  • Los Angeles, California, United States Cedars-Sinai Full time

    About This RoleCedars-Sinai is seeking a highly skilled and compassionate Patient Access Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive high-quality and effective service.Key ResponsibilitiesPerform all admissions activities for pre-admit and face-to-face registration of...


  • Los Angeles, United States A.P.R., Inc. (AlphaProTemps) Full time $20 - $22

    Job DescriptionJob Description Required Qualifications:• Experience with medical insurance, referral processes, and benefit plans• 6+ months of recent experience working in an outpatient clinic or medical office setting• Ability to read, understand, and respond to detailed oral and written instructionsPreferred Qualifications:• 2+ years’ recent...


  • Los Angeles, United States Balance Health Full time

    Our Team is looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.Greet patientsCheck in patients and assist with individual concerns, as they ariseCollect appropriate...


  • Los Angeles, United States Balance Health Full time

    Our Team is looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. Greet patients Check in patients and assist with individual concerns, as they arise Collect appropriate...


  • Los Angeles, United States Balance Health Full time

    Job DescriptionJob DescriptionDescription:Our Team is looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.Greet patientsCheck in patients and assist with individual...

  • Accountant 2

    2 months ago


    Los Angeles, United States The Wine Group Full time

    At The Wine Group we are passionate about our people, our future and our wine. We are America’s second largest wine producer by volume with over 1,200 employees globally across 12 locations in California, New York, and Australia. We are proud to be responsible for many of America’s most beloved wine brands, including Cupcake, Franzia, Chloe, Concannon,...


  • Los Angeles, United States UCLA Health Full time

    Description As a Patient Authorization Representative, you will be responsible for: Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers Verifying insurance and entering insurance benefits information into the CareConnect system prior to appointments Determining co-pays and...