Front Office Manager

4 weeks ago

Louisville, United States commonwealth Hotels Full time

Description

Position at Residence Inn Louisville Airport

Come Join Our Team

Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, with integrity, pride, and intensity.

Currently we are looking for a top performing  Front Office Manager.

What is in it for YOU?

Medical, Dental, Vision 401K with a company match Vacation/ Personal days & Holiday pay Hotel Room and Food and Beverage Discounts Travel Discounts for Travel and Food and Beverage Personal Days Off Online Training Courses Commonwealth University (Grow your Career in hospitality) Referral Program and Bonus Flexible Health Care Spending Account Day Care Flex Spending account Direct Deposit Jury Duty Leave Bereavement Leave Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Free Basic Life & Basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse and Dependents

Some Key Areas of Responsibilities include:

Maintains day to day operations of the Front Office, AYS and Bell departments. Establishes and maintains appropriate service standards for all Front Office areas. Maintains proper cash handling procedures and appropriate over/short documentation. Adheres to all hotel policies with regards to hiring, disciplinary actions, and required training documentation. Working F.O.M., covering all short staffed shifts, including audits.

Requirements:

Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills. Excellent oral and written communication skills. Excellent organization skills, manages time well, correctly prioritizes and is flexible. Applicants must be able to work weekends & holidays.

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