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Integrated Primary Care Services Clinical Lead
1 month ago
Job summary
We are seeking a dynamic and experienced Clinical Lead for 3 sessions a week to oversee our Integrated Primary Care Services. The successful candidate willplay a pivotal role in leading and developing our integrated care models,ensuring that services are patient centred, efficient, and of the highestclinical standards.
The role will work primarily for the PPCA and providesupport to the partner alliance Southern Hampshire Primary Care Alliance(SHPCA), supporting their Head of Clinical & quality delivery.
Main duties of the job
Provide clinical leadership and strategicdirection for integrated primary care services within the alliance.
Work collaboratively with multidisciplinaryteams to enhance the delivery of primary care services.
Develop and implement clinical pathways andprotocols to ensure seamless integration of services.
Monitor and evaluate the quality and performanceof integrated services, driving continuous improvement.
Leading audit process and giving clinicalexpertise with complaints and feedback.
Foster strong relationships with stakeholders,including patients, healthcare providers, and partner organizations.
Support the professional development of clinicalstaff through mentorship, training, and education.
Ensure compliance with regulatory requirementsand standards of clinical governance.
Lead on initiatives to improve patient outcomesand experience across integrated care services.
About us
Portsmouth Primary Care Alliance (PPCA) is aforward-thinking organisation dedicated to delivering high-quality primary careservices across Portsmouth. PPCA is currently working very closely with SHPCAand in June 2024 a joint venture was formed called South Coast Alliance It isthe intention of both alliances that there will be continued convergence and alikely merger. Both Alliances are pivotal to supporting the wider Health systemin Portsmouth and South East Hants, by working with other partners, recentexamples include pilots with the acute Trust and joint initiatives with otherprimary care and community providers.
The alliances are committed to delivering qualitystreamlined care for patients and are very proud of their outstanding feedbackscores.
Job description
Job responsibilities
The Clinical Lead will be responsible for ensuring thedelivery of high quality clinical services across all PPCA services, including;
The Acute Visiting Service (AVS)
The In hours Clinical assessment service (IHCAS)
Extended Access Service (EAS)
GP Enhanced Access Service (GPEAS)
Care Home Telemedicine (CHTM)
Winter resilience services and projects
This role involves leading and supporting clinical teams,overseeing clinical governance, and ensuring compliance with relevantregulations and standards. The Clinical Lead will play a critical role inenhancing patient care, managing clinical risks, and promoting a culture ofcontinuous improvement.
There is also a requirement for the role to work across ourpartner alliance, Southern Hampshire Primary Care Alliance (SHPCA), workingwith and supporting their Quality.
1. Clinical Leadership and Management
Provide clinical leadership and guidance to the servicesclinical teams, ensuring high standards of patient care.
Oversee the clinical operations, ensuringeffective and efficient service delivery.
Lead by example in clinical practice,maintaining a presence during services as appropriate.
2. Clinical Governance
Ensure compliance with clinical governancestandards, including patient safety, clinical effectiveness, and patientexperience.
Oversee the implementation and monitoring ofclinical guidelines, protocols, and policies.
Conduct regular audits and reviews of clinicalpractices and outcomes.
3. Quality Improvement
Promote a culture of continuous improvement andlearning within the clinical teams.
Identify areas for improvement in clinicalservices and implement appropriate changes.
Lead on quality improvement projects andinitiatives.
4. Risk Management
Oversee the identification, assessment, andmanagement of clinical risks.
Ensure effective incident reporting andmanagement processes are in place.
Review and analyse incident reports andimplement corrective actions.
5. Training and Development
Provide training, mentorship, and support toclinical staff, ensuring they are competent and confident in their roles.
Organize and deliver training sessions onclinical guidelines, protocols, and new developments in healthcare.
Support the professional development of clinicalstaff through appraisals and feedback.
6. Patient Care
Ensure patient care is delivered withcompassion, respect, and dignity.
Address and resolve any clinical issues orcomplaints from patients and families.
Promote patient involvement in their care anddecision-making processes.
7. Stakeholder Engagement
Collaborate with other healthcare providers,commissioners, and stakeholders to ensure integrated and coordinated care.
Represent the organisation at external meetingsand forums as required.
Engage with patients to gather feedback andimprove services.
8. Administrative Duties
Participate in the recruitment and selection ofclinical staff.
Support the management of service rotas toensure adequate clinical cover during in-hours and OOH periods.
Maintain accurate records and documentation asrequired.
9. Meeting expectations
Monthly board meetings to report ClinicalQuality Assurance and Governance
Integrated Urgent Care Clinical Assurance andgovernance meeting quarterly
Monthly Joint Operational Team Meeting
Urgent Care Workshops
System escalation/workstream meetings
Locum engagement event currently quarterly
Performance working group monthly (IT, ShiftLeads, Ops, Workforce)
Working Conditions:
The role may require flexible working hours,including evenings, weekends, and public holidays.
The position may involve occasional travel todifferent sites or meetings.
Person Specification
Qualifications
Essential
Registered GP with a valid registration.
Experience
Essential
Extensive clinical experience in primary care, urgent care, or emergency services. Strong knowledge of clinical governance, risk management, and quality improvement principles. Excellent communication, interpersonal, and organisational skills.
Desirable
Clinical Supervision training. Clinical Governance Issues in Primary Care. Strong understanding of integrated care models. Demonstrated commitment to patient centre care and improving health outcomes. Experience in developing and implementing clinical pathways and protocols. Experience in delivering training and education to clinical staff. Knowledge of incident investigation methods. Understanding of NHSE and other health regulatory governance requirements. Awareness of external assessment processes eg. CQC inspection Experienced with clinical software including Systmone, EMIS and ADASTRA. Ability to engage and inspire multidisciplinary teams. Proven leadership and management experience within a healthcare setting. Analytical and problem solving skills focused on quality improvement.