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Guest Service Representative

3 months ago


Appleton, United States Country Inn & Suite Appleton Full time

Are you passionate about providing exceptional guest experiences? Country Inn & Suites Appleton is looking for a Guest Service Representative to join our team in Appleton, WI. As part of our team, you'll play a key role in ensuring our guests feel welcomed and valued throughout their stay. Your dedication to customer service will shine as you assist with check-ins, address guest inquiries, and provide personalized recommendations.


At Country Inn & Suites Appleton, we pride ourselves on creating a warm and inviting atmosphere for both guests and team members. Join us in delivering outstanding service and creating memorable moments for our guests. With a competitive hourly salary of $15.50, this opportunity offers a rewarding environment to showcase your hospitality skills.

Compensation:

$15.50 hourly

Responsibilities:
  • Greet guests upon arrival and provide excellent customer service throughout their stay.
  • Assist guests with check-in and check-out processes, ensuring accuracy and efficiency.
  • Handle guest inquiries, requests, and complaints promptly and professionally.
  • Maintain a clean and welcoming lobby area for guests to enjoy.
  • Collaborate with other team members to ensure seamless guest experiences.
Qualifications:
  • 1-2 years of experience in customer service.
  • Excellent verbal and written communication skills.
  • Ability to work flexible hours, including weekends and evenings.
  • Valid driver's license and clean driving record.
  • Bilingual in Spanish and English.
About Company

IGO Legacy Hotel Group is happy to offer benefits including: health insurance*, supplemental insurance*, health & wellness program with incentives, employee assistance program, awesome hotel discounts, grocery/care gift monthly and many more

IGO Legacy Hotel Group is committed to providing a memorable guest experience, the personal growth of each employee, and the enrichment of the communities we serve in.

IGO Legacy Hotel Group is an equal opportunity employer. Visit us on the web at: www.legacyhotelgroup.com

Country Inn & Suites, Appleton is a small business in HOSPITALITY. We are professional.