Customer Service Agent

1 month ago


Reno, United States Fairy Tail Travels Full time
We are seeking an outgoing individual for our Booking Agent opportunity As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply

Roles & Responsibilities

  • Research, Create, and Execute exceptional itineraries for clients

  • Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

  • Complete ongoing training to earn and maintain certification to book travel

  • Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

  • Become an ambassador for the brand

  • Work along side other team members

  • Provide suggested budgets for clients

  • Review budgets, and plan trips according to clients' budget constraints

  • Create promotional materials to utilize

  • Stay up to date on changes within the tourism industry

  • Monitor restrictions on travel that come and go

  • Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)

  • Effectively communicate with clients pre/post travel

  • Promptly respond to all travel inquires

  • Effectively manage your time when researching trips and communicating with clients

  • Handle issues that may arise during the bookings and/or travel for clients

  • Maintain up to date information within our software

  • Network with tour operators regarding packages that you can possibly offer to clients

  • Participate in FAM trips when possible



Requirements

Requirements

  • Must be at least 18years of age, and be authorized to work within the US.

  • Must be fluent in English

  • Must be able to effectively communicate with clients (strong sales background a plus)

  • Must have a smartphone with internet access, laptop recommended but not required

  • Personal travel experience is a huge plus, however not required

  • Previous experience in customer service or hospitality is also a plus, but not required



Benefits

BENEFITS

  • Flexible Schedule

  • Travel Perks

  • Licensed & Bonded

  • Personal Website

  • E&O Insurance with Fraud Protection

  • Daily Training Available

  • Travel Agent Certification




  • Customer Service Agent

    4 months ago


    Reno, United States Blackhawk Network Full time

    Answer inbound calls/emails. Handle customer problems and questions using multiple computer programs. Create service tickets for issues. Following up with customers within specified timeframes with resolutions/updates via outbound calls/email Work on Customer Service, Agent, Service, Customer, Retail

  • Customer Service Agent

    2 months ago


    Reno, United States American Airlines Full time

    ** Customer Service Agent** ** Customer Service Agent** Date: Jan 17, 2022 Location: Reno-Tahoe Intl Apt (RNO-TRML) Additional Locations: None Requisition ID: 50578 ****Intro**** ****Why you'll love this job**** The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. ****What you'll do**** *...


  • Reno, United States Karen Lima - State Farm Agent Full time $16 - $21

    Job DescriptionJob DescriptionROLE DESCRIPTION:Karen Lima - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Manager - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to...


  • Reno, United States Karen Lima - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Karen Lima - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you...


  • Reno, Nevada, United States Jim Tatro - State Farm Agent Full time

    Insurance Sales Agent OpportunityAt Jim Tatro-State Farm Agent, we are seeking a dynamic professional to join our team as an Insurance Sales Agent. This role offers the chance to develop your skills, learn about marketing products, and advance within the agency.Key Responsibilities:Generate leads and schedule appointments to drive business growth.Identify...


  • Reno, United States Nelson Pinto - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:The Nelson Pinto Agency at State Farm Insurance is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Rep. with our agency, your attention to detail and dedication to client relations equip you for...


  • Reno, United States Jim Tatro - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offProfit sharing Position OverviewI am seeking dynamic insurance professionals for the office of Jim Tatro-State Farm who are interested in helping my business grow through value based conversations and...


  • Reno, United States Web Craft Stylers Full time

    Job DescriptionJob DescriptionDescriptionJoin Our Team at Web Craft Stylers! Are you ready to embark on a rewarding career as a    Call Center Customer Service Agent    ? Look no further – we have the perfect opportunity for you!Location: Reno,NV  The Call Center Customer Service Agent at Webcraft Stylers is responsible for delivering high-quality...


  • Reno, United States Fresh Form Draft Full time

    DescriptionJoin Our Team at Web Craft Stylers! Are you ready to embark on a rewarding career as a    Call Center Customer Service Agent    ? Look no further – we have the perfect opportunity for you!Location: Reno,NV  The Call Center Customer Service Agent at Webcraft Stylers is responsible for delivering high-quality customer service by managing...


  • Reno, United States Jimtatro Full time

    Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our...


  • Reno, United States Alaska Airlines Full time

    Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return,...


  • Reno, United States Diaz Consulting Full time

    Job DescriptionJob DescriptionDescription  The Call Center Customer Service Agent will be responsible for handling incoming calls, addressing client inquiries, resolving issues, and ensuring customer satisfaction. This entry-level position is ideal for individuals with strong communication skills and a passion for helping others. Responsibilities:Answer...


  • Reno, United States Unifi Full time

    General information Job Title Airport Customer Service Agent - RNO (PT) Date Sunday, August 4, 2024 State Nevada City Reno Base Pay Rate: $ 16.00 Full/Part Time Part Time Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M....


  • Reno, United States Jim Tatro - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the...


  • Reno, United States Atlantic Aviation Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Ramp Service Agent Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation?If so, this Ramp Service Agent position with Atlantic Aviation...

  • Office Representative

    3 months ago


    Reno, United States Jim Tatro - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the...

  • Marketing Associate

    3 months ago


    Reno, United States Christina Kantrud - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility,...

  • Marketing Associate

    3 months ago


    Reno, United States Christina Kantrud - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility,...


  • Reno, United States Ryan Peterson - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performancePaid time offROLE DESCRIPTION:As a Receptionist - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and...


  • Reno, United States Ryan Peterson - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performancePaid time offROLE DESCRIPTION:As a Receptionist - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and...