Customer Service Agent

2 months ago

Reno, United States American Airlines Full time

** Customer Service Agent**

** Customer Service Agent**

Date: Jan 17, 2022 Location: Reno-Tahoe Intl Apt (RNO-TRML)

Additional Locations: None

Requisition ID: 50578

****Intro****

****Why you'll love this job****

The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner.

****What you'll do****

* Promotes and sells air travel to the traveling public or freight forwarders.

* Provides assistance with passenger check-in and cargo acceptance.

* Interprets government rules and requirements for domestic and international travel or cargo shipments.

* Meets and dispatches aircraft within established times.

* Provides assistance to distressed passengers and customers.

* Protects company property and revenue.

* Provides for safe travel.

* Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.

* Uses organizational skills to perform multiple tasks within a limited time period.

* Is self-motivated and requires minimal supervision.

* Responds and assists during security and emergency situations.

* Follows internal/external policies and procedures.

* May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.

* May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.

* Depending on airport location this position may work in various weather conditions.

* Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays.

to see what its like to be part of the Customer Service team

****All you'll need for success****

**Minimum Qualifications- Education & Prior Job Experience**

* High school diploma or GED or international equivalent

* Bilingual language skills required in some locations

* Applicable valid drivers license as required by local authorities

* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

* Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements

* Must be authorized to work in the U.S.

**Preferred Qualifications- Education & Prior Job Experience**

* Working knowledge of Sabre or any other Passenger Service System

* Previous face to face Customer Service experience

* Working in a fast pace environment

****What you'll get****

Feel free to take advantage of all that American Airlines has to offer:

* Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. And thats just the start, we also offer virtual doctor visits, flexible spending accounts and more.

* Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources and support you need.

* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

****Feel Free to be yourself at American****

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Additional Locations: None

Requisition ID: 50578

**Nearest Major Market:** Reno

**Nearest Secondary Market:** Tahoe

**Job Segment:** Customer Service, Aviation

  • Customer Service Agent

    4 months ago

    Reno, United States Blackhawk Network Full time

    Answer inbound calls/emails. Handle customer problems and questions using multiple computer programs. Create service tickets for issues. Following up with customers within specified timeframes with resolutions/updates via outbound calls/email Work on Customer Service, Agent, Service, Customer, Retail

  • Customer Service Representative

    4 weeks ago

    Reno, United States Karen Lima - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Karen Lima - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you...

  • Customer Service Manager

    3 weeks ago

    Reno, United States Karen Lima - State Farm Agent Full time $16 - $21

    Job DescriptionJob DescriptionROLE DESCRIPTION:Karen Lima - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Manager - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to...

  • Customer Service Representative

    3 days ago

    Reno, Nevada, United States Jim Tatro - State Farm Agent Full time

    Insurance Sales Agent OpportunityAt Jim Tatro-State Farm Agent, we are seeking a dynamic professional to join our team as an Insurance Sales Agent. This role offers the chance to develop your skills, learn about marketing products, and advance within the agency.Key Responsibilities:Generate leads and schedule appointments to drive business growth.Identify...

  • Customer Service Agent

    1 month ago

    Reno, United States Fairy Tail Travels Full time

    We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process...

  • Customer Service Representative

    3 months ago

    Reno, United States Nelson Pinto - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:The Nelson Pinto Agency at State Farm Insurance is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Rep. with our agency, your attention to detail and dedication to client relations equip you for...

  • Customer Relations Representative

    3 months ago

    Reno, United States Jim Tatro - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offProfit sharing Position OverviewI am seeking dynamic insurance professionals for the office of Jim Tatro-State Farm who are interested in helping my business grow through value based conversations and...

  • Call Center Customer Service Agent

    3 weeks ago

    Reno, United States Web Craft Stylers Full time

    Job DescriptionJob DescriptionDescriptionJoin Our Team at Web Craft Stylers! Are you ready to embark on a rewarding career as a    Call Center Customer Service Agent    ? Look no further – we have the perfect opportunity for you!Location: Reno,NV  The Call Center Customer Service Agent at Webcraft Stylers is responsible for delivering high-quality...

  • Call Center Customer Service Agent

    3 weeks ago

    Reno, United States Fresh Form Draft Full time

    DescriptionJoin Our Team at Web Craft Stylers! Are you ready to embark on a rewarding career as a    Call Center Customer Service Agent    ? Look no further – we have the perfect opportunity for you!Location: Reno,NV  The Call Center Customer Service Agent at Webcraft Stylers is responsible for delivering high-quality customer service by managing...

  • Customer Service Representative

    3 weeks ago

    Reno, United States Jimtatro Full time

    Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our...

  • Ramp & Customer Service Agent

    2 months ago

    Reno, United States Alaska Airlines Full time

    Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return,...

  • Call Center Customer Service Agent

    6 days ago

    Reno, United States Diaz Consulting Full time

    Job DescriptionJob DescriptionDescription  The Call Center Customer Service Agent will be responsible for handling incoming calls, addressing client inquiries, resolving issues, and ensuring customer satisfaction. This entry-level position is ideal for individuals with strong communication skills and a passion for helping others. Responsibilities:Answer...

  • Airport Customer Service Agent

    1 month ago

    Reno, United States Unifi Full time

    General information Job Title Airport Customer Service Agent - RNO (PT) Date Sunday, August 4, 2024 State Nevada City Reno Base Pay Rate: $ 16.00 Full/Part Time Part Time Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M....

  • Receptionist - State Farm Agent Team Member

    3 months ago

    Reno, United States Jim Tatro - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the...

  • Airport Ramp Service Agent

    2 months ago

    Reno, United States Atlantic Aviation Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Ramp Service Agent Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation?If so, this Ramp Service Agent position with Atlantic Aviation...

  • Office Representative

    3 months ago

    Reno, United States Jim Tatro - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the...

  • Marketing Associate

    3 months ago

    Reno, United States Christina Kantrud - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility,...

  • Marketing Associate

    3 months ago

    Reno, United States Christina Kantrud - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility,...

  • Receptionist - State Farm Agent Team Member

    22 hours ago

    Reno, United States Ryan Peterson - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performancePaid time offROLE DESCRIPTION:As a Receptionist - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and...

  • Receptionist - State Farm Agent Team Member

    1 month ago

    Reno, United States Ryan Peterson - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performancePaid time offROLE DESCRIPTION:As a Receptionist - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and...