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Reno, United States Nelson Pinto - State Farm Agent Full time
Job DescriptionJob DescriptionROLE DESCRIPTION:
The Nelson Pinto Agency at State Farm Insurance is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Rep. with our agency, your attention to detail and dedication to client relations equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to achieve mutually agreed upon customer service goals
  • Interested in marketing products and services based on customer needs
BENEFITS:
  • Growth potential/Opportunity for advancement within my office