Power Systems Field Service Technician

3 months ago

Des Moines, United States Ziegler CAT Full time
Ziegler CAT has an opening for a full-time, experienced Electrical Services Field Technician with excellent diagnostic experience to join our rapidly growing electrical services business that will be responsible for emergency repairs, testing, modifications, and warranty service on low to medium voltage electrical power distribution and control equipment.

Responsibilities:

Troubleshoot and repair electric power generation equipment including gas and diesel powered generators, electrical transfer switches, electrical switchgear, circuit breakers and other related equipment Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed Maintain a clean and safe work area, adhere to all safety procedures; maintain a service vehicle in a clean and professional manner, and ensure the vehicle is properly maintained Positively interact with manager and team members to satisfy customer needs Provides assistance to other technicians as needed in regard to troubleshooting repairs Communicate job status with supervisor and communicate when the job is completed to receive subsequent assignments. Submit a detailed service report explaining work that was completed and also document any deficiencies that will need to be addressed with the customer. Service reports should be submitted daily after completion of a job. Document labor and additional segments to assure service calls can be closed, invoiced and communicated to the customer. Willing to respond to after hour emergency calls as directed by supervisor. Identify and communicate parts needs for service calls or inventory Performs other duties as assigned/required

Qualifications:

2-year technical degree or high school diploma and several years of comparable electrical services experience 5+ years of relevant experience in troubleshooting & repair of electrical gear and generators  Knowledge of electricity and electronics, engine diagnostics, failure analysis Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.  Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills Ability to maintain safe and clean work environment and operate equipment safely Willing and able to respond to after-hour emergency calls as directed by supervisor Basic computer skills Own mechanic tool set Clean driving record Class A CDL or willingness to obtain one within a defined period of time Obtain a DOT medical certification card Pass a DOT pre-employment drug screen & physical

Minimum Physical Requirements :

Push/pull up to 50 lbs Lift/carry up to 60 lbs Lift bulky objects Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box. Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

What We Can Offer You

Competitive pay

Ongoing training

Advancement opportunities

Paid time off (PTO)

Paid holidays

Health, dental/orthodontia and vision insurances

Paid parental leave

Matching 401(k) fund

Disability and life insurance

Wellness programs

Safe, clean, and friendly work environment

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