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Patient Accounts Representative

6 months ago


Chapel Hill, United States The University of North Carolina at Chapel Hill Full time

The primary focus of the Patient Accounts Representative position is the billing, posting and collections process for Campus Health. This position is responsible for creating and reviewing claims for errors prior to submission to insurance and making necessary corrections; following up on unprocessed claims and determining appropriate action; posting payments from insurance and/or patients and determining appropriate action to take on any remaining balance; and completing deposits of monies collected at multiple pharmacy locations on assigned days.

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience Previous Revenue Cycle experience including denial management and following up on denied / un-processed claims. Problem-solving abilities. Professional verbal and written communication skills. Ability to independently prioritize a variety of assignments and to complete them with a high degree of accuracy and attention to detail. Preferred Qualifications, Competencies, and Experience Excellent oral/written communication skills. Demonstrated attention to detail. Demonstrated organizational skills. Previous experience submitting claims through a clearinghouse. Previous experience with eClinical Works and Navicure. Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities