Customer Services Engineer

3 days ago


New York, United States Barco Full time

In charge of digital imaging products in our customer support department

Maintenance or Support of Digital Imaging products and response to inquiries from customers  Building better customer relationship through completing troubleshoot, maintenance, and repair needs designated equipment. Management to a partner company (subcontractor). Correspondence to telephone conference with the head office (Belgium) or overseas business trip (product training) Resolves any issues, provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Reports discrepancies from customer upon completion of installation or support operations, in order to give valuable feedback to management and to participate in the improvement of the process and of the products. Performs in-house/onsite training for customers & partners, customizing and maintaining training equipment. Translates existing training material when appropriate. Provides customer service reports, escalates open customer issues to management, in order to have a clear, accurate and up to date documentation on company service activities.

Experience

3 years or above of work experience in working for Field Service team Ability to schedule and perform assignments independently Good communication skills, service and client orientation Business level English to closely communicate with counter parts: e-mail, conference calls, overseas business trips, etc. (TOEIC points or higher) Those who always challenge and continue to learn.

Let's "wow" you with

A variety of inhouse product trainings at our Barco University so you can continuously advance your skills as a professional.  A healthy working environment with interesting workshops, teambuilding activities, flexible working hours, company insurance - and many more options as we care about your wellbeing. The opportunity to work for an international market leader where innovation matters. 

  • New York, New York, United States Customer Service Open House Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Counter Service Representative. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesTake food orders and serve food over the counter in a...


  • New York, New York, United States Voltguard Utilities Ltd Full time

    About the JobVoltguard Utilities Limited is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our customer support team, you will play a critical role in delivering exceptional technical support and service to our customers.Key ResponsibilitiesField Service & Travel: Travel regularly to customer and vendor locations to...


  • New York, New York, United States Voltguard Utilities Ltd Full time

    About the JobVoltguard Utilities Limited is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our customer support team, you will play a critical role in delivering exceptional technical support and service to our customers.Key ResponsibilitiesField Service & Travel: Travel regularly to customer and vendor locations to...


  • New York, New York, United States Voltguard Utilities Ltd Full time

    About the JobThe Customer Service Engineer will play a pivotal role in delivering exceptional technical support to our customers through field service, onsite training, and preventive maintenance.This position requires regular travel within a designated territory and throughout other parts of the United States, with a focus on providing expert technical...


  • New York, New York, United States Siemens Industry Software GmbH Full time

    Transforming Healthcare TogetherSiemens Healthineers is a leading global medical technology company with a rich history of innovation and dedication to improving patient outcomes. We are seeking a highly skilled Customer Service Engineer to join our team in the NYC Metro area.About the RoleAs a Customer Service Engineer, you will be responsible for servicing...


  • New York, New York, United States Siemens Industry Software GmbH Full time

    Customer Service Engineer - CT - NYC MetroMalvern, United States of America; New York, United States of AmericaJob SummaryWe are seeking a skilled Customer Service Engineer to join our team in the NYC Metro area. As a key member of our service team, you will be responsible for installing, servicing, and maintaining Siemens imaging equipment at customer...


  • New York, New York, United States Siemens Industry Software GmbH Full time

    Customer Service Engineer 2 - InVitro -Suffern, NYTarrytown, United States of America; Suffern, United States of AmericaJob SummaryWe are seeking a highly skilled Customer Service Engineer 2 to join our team at Siemens Healthineers. As a key member of our customer support team, you will be responsible for installing, troubleshooting, and repairing diagnostic...


  • New York, New York, United States IT Concepts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key Responsibilities:Provide technical support to customers via...


  • New York, New York, United States IT Concepts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our government customers across the United States.Key ResponsibilitiesProvide technical support to customers via phone, email, and remote desktop...


  • New Orleans, Louisiana, United States IT Concepts Full time

    Job Title: Customer Service EngineerIT Concepts is seeking an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States.Job Summary:The Customer Service Engineer will provide technical support to our government customers, ensuring optimal operation and user satisfaction. This...


  • New York, New York, United States Axionova Engineering Limited Full time

    Job DescriptionAbout Axionova Engineering LimitedWe are a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. Our dynamic team is growing, and we are seeking a Customer Service Representative to help maintain our standard of excellence by being the first point of contact for clients,...


  • New York, New York, United States Canon USA & Affiliates Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer III to join our team at Canon Medical Systems USA, Inc. This role will involve installing, maintaining, and servicing medical imaging equipment across multiple product lines.Key ResponsibilitiesInstall and maintain medical imaging equipment effectively and efficiently.Perform PM inspections...


  • New Orleans, Louisiana, United States IT Concepts Full time

    Job Title: Customer Service EngineerWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients across the United States.Key Responsibilities:Provide technical support and...

  • Service Engineer

    1 week ago


    New York, New York, United States Soudronic Ltd Full time

    Job SummaryWe are seeking a highly skilled Service Engineer to join our team at Soudronic Ltd. in Briarcliff Manor, NY. As a key member of our installation and maintenance team, you will be responsible for overseeing the complex installation of machines for can-making production lines, including the installation of speed-up kits, retrofits, and overhauls at...


  • New York, New York, United States Sterling Engineering Inc. Full time

    Job Title: Customer Service RepresentativeAt Sterling Engineering Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their inquiries, and ensuring their satisfaction with...


  • New York, New York, United States Consolidated Edison Company of New York Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Project Manager to join our team at Consolidated Edison Company of New York. As a key member of our organization, you will be responsible for managing the installation of new and expanded electric and gas service facilities for our largest and most sensitive customers.Key...


  • New York, New York, United States Corporate Hospitality Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Corporate Hospitality Services.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and in-person interactions.Respond promptly to customer...


  • New York, New York, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inbound and outbound...


  • New York, New York, United States Fidelity Information Services Full time

    Job DescriptionFidelity Information Services is seeking a highly skilled Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer support to our business customers.Key Responsibilities:Provide customer support via phone, email, or instant message to resolve customer inquiries and...


  • New York, New York, United States Bodorlaser, Inc Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team at Bodorlaser Inc. in the United States. As a Field Service Engineer, you will be responsible for providing technical support and after-sales service to our customers in the field.Key Responsibilities:Provide technical advice and support to customers via...