Current jobs related to Customer Service Representative - New York, New York - Axionova Engineering Limited

  • Customer Service Representative

    1 month ago

    New York, New York, United States Visiting Nurse Service of New York Full time

    Contact Center Customer Service RepresentativeVisiting Nurse Service of New York is seeking a skilled Contact Center Customer Service Representative to provide exceptional customer service to our clients and stakeholders. As a key member of our contact center team, you will be responsible for resolving customer inquiries and complaints in a timely and...

  • Customer Service Representative

    1 month ago

    New York, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Dallas Smock - State Farm Agent Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to promote our...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Shift - Actions, Perspective, Future Full time

    We're looking for a highly skilled customer service representative to join our team. As a customer service representative, you will be responsible for providing top-notch support to our customers. This includes fielding calls, responding to emails, and resolving issues in a timely and professional manner. If you have a passion for helping others and a...

  • Customer Service Representative

    1 month ago

    New York, New York, United States Dynamic Dies Full time

    About Dynamic DiesDynamic Dies is a leading manufacturer of tooling for the corrugated box industry, with a rich history dating back to 1971. Our company has grown from a small business to a multi-state operation with four manufacturing facilities and a state-of-the-art graphics operation.We take pride in our commitment to mutual respect, hard work, and...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States FAT WITCH BAKERY INC Full time

    Customer Service Representative Job SummaryWe are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative at FAT WITCH BAKERY INC. In this role, you will be responsible for providing an exceptional shopping experience for our customers. Key responsibilities include operating the cash register,...

  • Customer Service Representative

    1 month ago

    New York, New York, United States Glaze Teriyaki Full time

    About GlazeWe're a dynamic restaurant looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional service to our guests, ensuring they have a great experience in our restaurant.Key Responsibilities:Welcome customers, take their orders, and help them have a great...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States WHIZZ Full time

    Customer Service Representative at WhizzWe are on a mission to revolutionize the transportation industry for delivery drivers. Our goal is to provide reliable and convenient mobility solutions to everyone, regardless of their financial or credit history. Whether you're a driver just starting out or looking to upgrade your current bike, we're here to help you...

  • Customer Service Representative

    1 month ago

    New York, New York, United States Resorts Atlantic City Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Resorts Atlantic City. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    New York, New York, United States Dynamic Dies Full time

    {"About the RoleAs a Customer Service Representative at Dynamic Dies, you will be the everyday voice of the company to our customers. You will have a set group of customers and will be responsible for entering orders and generating quotes for our customers. You will respond to customer requests in a helpful, timely manner, always keeping in mind that our...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Daily Innovaties Full time

    About the JobWe are seeking a skilled Customer Service Representative to join our team at Daily Innovaties. As a Customer Care Assistant, you will be responsible for providing exceptional customer service to our clients via online platforms.Key Responsibilities:Respond to client inquiries and resolve issues in a timely and professional mannerCollect and...

  • Customer Service Representative Position

    4 weeks ago

    New York, New York, United States U-Haul Full time

    Customer Service Representative Job DescriptionJob SummaryWe are seeking a Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Key ResponsibilitiesAssist customers with U-Haul products and servicesUse...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Sweve Tech Ltd Full time

    About the JobSweve Tech Ltd is seeking a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction.Key Responsibilities:Customer Support and Communication:• Respond promptly to customer inquiries...

  • Cash Handling and Customer Service Representative

    4 weeks ago

    New York, New York, United States Gristedes Full time

    Gristedes is seeking a highly motivated and detail-oriented Cash Handling and Customer Service Representative to join our team. This role is an excellent opportunity for individuals who are passionate about providing exceptional customer service and working in a fast-paced retail environment.As a Cash Handling and Customer Service Representative, you will be...

  • Customer Service Representative Fueler/Washer

    1 month ago

    New York, New York, United States Penske Full time

    Penske Job OverviewAs a Customer Service Representative at Penske, you will be responsible for handling incoming sales and customer service calls in a fast-paced Corporate Sales Center environment.Key Responsibilities:Explain sales procedures and respond to customer inquiries in a professional and courteous manner.Input customer information into the...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Intact Financial Corporation Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Intact Financial Corporation. In this administrative support role, you will be responsible for performing a variety of tasks to ensure seamless customer service.Key ResponsibilitiesRespond to customer inquiries via phone, email, and in-personResolve...

  • Customer Service Representative

    1 month ago

    New York, New York, United States Taylor Corporation Full time

    Customer Service Role OverviewTaylor Corporation is a dynamic company with a passion for delivering exceptional customer experiences. We're seeking a skilled Customer Service Representative - Spanish Speaker to join our team and provide top-notch support to our customers.Your Key Responsibilities:Answer inbound calls, chats, and emails from customersPlace...

  • Customer Service Representatives

    4 weeks ago

    New Hartford, New York, United States JobGet Staffing Full time

    Customer Service Representative OpportunityWe are seeking bright and motivated individuals to join our team as Customer Service Representatives. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key Responsibilities:Assist customers with their...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Ocean Casino Resort Full time

    About the RoleThe Reservations/Call Center Representative at Ocean Casino Resort is responsible for delivering exceptional customer experiences by providing clear information about our products and services.Key Responsibilities:Answering inbound telephone calls in a fast-paced environment, handling transactions ranging from account inquiries to complex...

  • Customer Service Representative

    1 month ago

    New York, New York, United States rag & bone Full time

    About Rag & BoneRag & Bone is a brand that values authenticity and originality. Our commitment to doing things the right way, not the easy way, has been our guiding principle since our founding in 2002. We believe in the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York.Job...

Customer Service Representative

4 weeks ago

New York, New York, United States Axionova Engineering Limited Full time

Job Description

About Axionova Engineering Limited

We are a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. Our dynamic team is growing, and we are seeking a Customer Service Representative to help maintain our standard of excellence by being the first point of contact for clients, partners, and stakeholders.

Key Responsibilities

  • Respond promptly to customer inquiries via phone, email, and live chat.
  • Provide detailed information about our services, project updates, and timelines.
  • Handle customer concerns and complaints with patience and professionalism.
  • Escalate complex issues to the relevant department, ensuring timely follow-up and resolution.
  • Assist customers with placing service requests and tracking project progress.
  • Coordinate with project managers to provide status updates to clients.
  • Build and maintain positive client relationships to ensure high levels of satisfaction.
  • Collect and log customer feedback, suggesting areas for improvement to enhance our services.
  • Maintain accurate records of customer interactions, inquiries, and transactions.
  • Prepare reports on customer interactions and recurring issues for management review.
  • Work closely with engineering, operations, and sales teams to provide coordinated support.

Qualifications & Skills

  • High school diploma required; Bachelors degree in business, communication, or related fields is a plus.
  • 2+ years of experience in a customer service or client-facing role (experience in engineering or technical services is a plus).
  • Exceptional verbal and written communication skills.
  • Strong problem-solving abilities and a calm demeanor under pressure.
  • Proficient with CRM tools and Microsoft Office Suite.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Basic understanding of engineering services or a willingness to learn.

What We Offer

  • Competitive Salary
  • Health Insurance (Medical, Dental, and Vision)
  • Retirement Plan with Company Matching
  • Paid Time Off (Vacation, Sick Leave, and Holidays)
  • Professional Development Opportunities
  • Collaborative and Supportive Work Environment
  • Hybrid Work Option
  • Work Remotely