Member Services Representative

2 months ago

Fort Worth, United States Pyramid Consulting, Inc Full time
Immediate need for a talented Member Services Representative. This is a 03+months contract opportunity with long-term potential and is located in Fort Worth,TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:24-41610
 
Pay Range: $18 - $20/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
  • Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
  • Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
  • Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
  • Meet deadlines and assists with production goals
  • Perform other duties as assigned
  • The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Key Requirements and Technology Experience:
  • Key Skills: Bank teller experience.
  • Microsoft Office software (e.g., Word, Excel, Access, PowerPoint).
  • High school diploma or GED.
  • Previous banking or Credit Union experience.
  • Previous mortgage lending experience.
  • Previous knowledge of Client, NCUA and client's FCU Mortgage Lending Guidelines.
  • Previous Residential Mortgage Closing and Funding experience.
  • Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys.
  • Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team.
  • Skilled in above average interpersonal and communication skills and professional telephone manners.
  • Ability to effectively communicate with all levels both verbally and written.
  • Ability to speak, read, and write Spanish is a plus.
  • Ability to work well under deadlines and high volume pressure.
  • Ability to work in a diverse work environment.
  • Ability to quickly learn and adapt well to change.
  • Ability to self-motivate with strong organization skills and capacity for attention to detail.
  • Ability to maintain satisfactory performance and attendance.
  • Ability to pass applicable  and Credit Union pre-hire compliance checks.
Our client is a leading Aviation Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#prof

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