Submission for the position: Member Service Representative

3 weeks ago

Fort Worth, United States Baylor Scott & White Healthcare Full time
JOB SUMMARY

The Member Services representative facilitates member satisfaction by proactively visiting with guests at the Baylor Tom Landry Fitness Center to ensure their needs are being met.

Candidates will provide a high level of personalized attention to members through personal service, conversation and consistent level of professionalism.Member Services Representatives will use effective conversation to help the member achieve their personal goals and feel safe/comfortable using the facility.

ESSENTIAL FUNCTIONS OF THE ROLE

  • Position requires problem solving and conflict resolution techniques, following established policies and procedures, in order to resolve member complaints and address concerns. The work schedule for this position varies and includes evening and weekend shifts.
  • Attend scheduled meetings and training workshops.
  • Promote internal and external Fitness Center programs.
  • Maintain a professional appearance through good personal hygiene, grooming and established dress code.
  • Anticipate and fulfill member's needs related to the fitness floor.
  • Distribute and organize water, towels, magazines/newspapers.
  • Monitor and instruct members on the safe and effective usage of cardiovascular and durability training equipment and other fitness areas.
  • Assist with equipment cleanliness and maintenance.
KEY SUCCESS FACTORS
  • High school diploma required; at least one year of college or trade school preferred.
  • 0-3 months of customer service experience is required.
  • Must possess a working knowledge of free weight, weight machines and cardio equipment.
  • Must be fluent in English, bilingual a plus.
  • Excellent customer service skills, including tact and diplomacy are required.
  • Proven ability to mediate in difficult and conflicting situations.
  • Must be able to perform basic functions on a computer.
  • Current CPR/AED certifications (may be provided through Baylor Tom Landry Fitness Center).
  • Work requires excellent communication skills and the ability to work as part of a team.
BENEFITS

Our competitive benefits package includes the following
  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS
  • EDUCATION - H.S. Diploma/GED Equivalent
  • EXPERIENCE - Less than 1 Year of Experience
CERTIFICATION/LICENSE/REGISTRATION
  • NON RQI AHA BLS (BLSNRQI), Cardiopulmonary Resuscitate (CPR), CPR/AED American Red Cross (CPREAD), Heartsaver CPR AED (HSAED): Must have one of the following:
  • Basic Life Support (BLS)
  • Cardiopulmonary resuscitation (CPR)
  • Heartsaver AED (HSAED)
  • CPR/AED through American Red Cross.

  • Member Service Representative

    13 hours ago

    Fort Worth, United States Baylor Scott & White Health Full time

    The Member Services representative facilitates member satisfaction by proactively visiting with guests at the Baylor Tom Landry Fitness Center to ensure their needs are being met. Candidates will provide a high level of personalized attention to memb Member Service, Representative, Member Services, Customer Service, Retail, Healthcare, Fitness

  • Member Services Representative

    2 months ago

    Fort Worth, United States Absolute Recomp Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancement Absolute Recomp is looking for a highly motivated member services representative who is passionate about helping people in the fitness industry. We are offering an entry-level overnight position that offers immediate incentive eligibility. Selling experience...

  • Member Services Representative

    1 week ago

    Fort Worth, Texas, United States Pyramid Consulting, Inc Full time

    Job Title: Member Services RepresentativeWe are seeking a highly skilled Member Services Representative to join our team at Pyramid Consulting, Inc. This is a contract opportunity with a leading IT industry client, and we are looking for a candidate who can provide exceptional customer service and support.Key Responsibilities:Provide excellent customer...

  • Member Services Representative

    2 days ago

    Fort Worth, Texas, United States Pyramid Consulting Full time

    Job Title: Member Services RepresentativeWe are seeking a highly skilled Member Services Representative to join our team at Pyramid Consulting, Inc. This is a contract opportunity with long-term potential and is located in Fort Worth, TX.Job Summary:The Member Services Representative will be responsible for working directly with Loan Officers and client's...

  • Member Services Representative

    2 weeks ago

    Fort Worth, Texas, United States Pyramid Consulting, Inc Full time

    Job Opportunity: Member Services RepresentativeWe are seeking a talented Member Services Representative to join our team at Pyramid Consulting, Inc.Job Summary:This is a 06+ Months Contract opportunity with long-term potential. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Key...

  • Member Services Representative

    4 weeks ago

    Fort Worth, Texas, United States Pyramid Consulting, Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Member Services Representative to join our team at Pyramid Consulting, Inc. As a key member of our Mortgage Department, you will be responsible for ensuring the smooth operation of our loan processing and closing activities.Key ResponsibilitiesLoan Quality Initiative: Prepare and review loan...

  • Overnight Member Services Representative

    8 hours ago

    Fort Worth, United States Absolute Recomp Full time

    Benefits: Free Membership Flexible schedule Opportunity for advancement About the Role: We are seeking a dedicated Overnight Member Services Representative to join our team at Absolute Recomp. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our facility during the...

  • Member Service Representative

    3 weeks ago

    Fort Worth, Texas, United States Pyramid Consulting, Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Member Service Representative to join our team at Pyramid Consulting, Inc. as a contract employee. This is a 03+ months contract opportunity with long-term potential.Key ResponsibilitiesLoan Quality Initiative: Prepare pre-closing requirements, credit analysis, and quality control of loan...

  • Member Services Representative

    4 weeks ago

    Fort Worth, United States Pyramid Consulting Full time

    Immediate need for a talented Member Services Representative. This is a 03+months contract opportunity with long-term potential and is located in Fort Worth,TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-41610 Pay Range: $18 - $20/hour. Employee benefits include, but are not limited to, health...

  • Customer Service Representative

    4 months ago

    Fort Worth, United States Bryan Nowlin - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & development Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional...

  • Member Service Representative

    2 weeks ago

    fort worth, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Member Services Representative. This is a 03+months contract opportunity with long-term potential and is located in Fort Worth,TX(Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-41610 Pay Range: $18 - $20/hour. Employee benefits include, but are not limited to, health...

  • Member Service Representative

    4 weeks ago

    Fort Worth, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Member Services Representative. This is a 03+months contract opportunity with long-term potential and is located in Fort Worth,TX(Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-41610 Pay Range: $18 - $20/hour. Employee benefits include, but are not limited to, health...

  • Member Services Representative

    4 weeks ago

    Fort Worth, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Member Services Representative. This is a 03+months contract opportunity with long-term potential and is located in Fort Worth,TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-41610 Pay Range: $18 - $20/hour.  Employee benefits include, but are not limited to, health...

  • Member Services Representative

    1 month ago

    Fort Worth, United States CornerStone Staffing Full time

    Job DescriptionJob DescriptionAre you ready to take your career to the next level in a fast-paced, banking environment? We’re seeking driven, customer-focused individuals with at least 1-2 years of high-volume call center experience to join our team in Fort Worth, TX. If you have a passion for helping others and thrive in a fast-paced setting, this is the...

  • Customer Service Representative

    3 months ago

    Fort Worth, United States Guinco Service Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompany partiesCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offSavings bankTraining & developmentVision insuranceWellness resourcesCustomer Service Representative - CoordinatorGuinco Service was founded by Jeff Guinn on April 15, 1997. We are a...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, Texas, United States Miriam Rodriguez - State Farm Agent Full time

    Job Description**About the Role**Miriam Rodriguez - State Farm Agent is seeking a highly organized and efficient professional to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in supporting our insurance agents in gaining and keeping customers.**Responsibilities**Establish and maintain strong...

  • Member Services Representative Sub

    6 days ago

    Fort Worth, United States Planet Fitness Full time

    Looking to pick up extra hours? Join our team As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90 clubs and growing Since 2016, we have grown from 16 locations in TX to over 90 locations in 6...

  • Customer Service Representative

    1 week ago

    Fort Worth, Texas, United States Workforce Solutions for Tarrant Co. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Workforce Solutions for Tarrant Co. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide top-notch customer service...

  • Customer Service Representative

    5 months ago

    Fort Worth, United States Miriam Rodriguez - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Our Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Rep with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, Texas, United States Workforce Solutions for Tarrant Co. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Workforce Solutions for Tarrant Co. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a professional and timely manner.Key...