Member Services Representative
1 month ago
At Planet Fitness, we're dedicated to providing an exceptional fitness experience for our members. As a Member Services Representative, you'll play a vital role in creating a positive and welcoming environment for our guests.
Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you'll be responsible for providing exceptional customer service, handling membership inquiries, and ensuring a seamless experience for our members.
Key Responsibilities- Provide exceptional customer service to members and guests
- Handle membership inquiries and resolve issues in a timely and professional manner
- Assist with shift coverage and ensure a smooth operation of the club
- Perform detailed cleaning and maintenance tasks to maintain a clean and safe environment
- Respond to member questions and concerns in a timely and professional manner
- Exceptional customer service skills and a positive attitude
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required
- Must be 18 years of age or older
- Competitive hourly rate
- Free Planet Fitness Black Card membership
- Opportunities for career advancement and professional growth
- Fun and supportive work environment
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and creating a positive experience for our members, we'd love to hear from you
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