Member Services Representative

1 month ago


Fort Worth, Texas, United States Planet Fitness Full time
About Us

At Planet Fitness, we're dedicated to providing an exceptional fitness experience for our members. As a Member Services Representative, you'll play a vital role in creating a positive and welcoming environment for our guests.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you'll be responsible for providing exceptional customer service, handling membership inquiries, and ensuring a seamless experience for our members.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Handle membership inquiries and resolve issues in a timely and professional manner
  • Assist with shift coverage and ensure a smooth operation of the club
  • Perform detailed cleaning and maintenance tasks to maintain a clean and safe environment
  • Respond to member questions and concerns in a timely and professional manner
Requirements
  • Exceptional customer service skills and a positive attitude
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required
  • Must be 18 years of age or older
Benefits
  • Competitive hourly rate
  • Free Planet Fitness Black Card membership
  • Opportunities for career advancement and professional growth
  • Fun and supportive work environment

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and creating a positive experience for our members, we'd love to hear from you



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