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IT Vendor Manager
3 months ago
Position Summary:
Join our dynamic team as an IT Vendor Manager reporting to the SVP, IT Strategy and Transformation in the Office of the Chief Information Officer (OCIO). As an integral member of our Information Technology (IT) department, you will play a crucial role in overseeing and optimizing relationships with external technology vendors. In this position, you will be responsible for managing the entire vendor lifecycle, from selection and onboarding to performance evaluation and contract renewal.
Key Responsibilities:
Vendor Selection and Evaluation: Collaborate with cross-functional teams to identify and evaluate potential IT vendors. Conduct thorough assessments to ensure alignment with business objectives, technical requirements, and compliance standards. Contract Negotiation and Management: Lead contract negotiations to secure favorable terms and conditions. Maintain a comprehensive understanding of vendor contracts, ensuring compliance and managing contract renewals, modifications, and terminations. Relationship Management: Cultivate strong relationships with existing and prospective vendors to drive mutual success. Act as the primary point of contact for vendor-related issues, fostering effective communication and conflict resolution. Performance Monitoring: Establish and maintain key performance indicators (KPIs) to assess vendor performance. Regularly review and analyze vendor deliverables, service levels, and overall quality to ensure alignment with contractual obligations. Risk Mitigation: Identify, assess, and mitigate risks associated with vendor relationships. Proactively address issues such as cybersecurity threats, compliance concerns, and other risk factors that may impact the organization. Budget Oversight and Cost Optimization: Collaborate with the finance department to monitor vendor-related expenditures, ensuring alignment with budgetary constraints. Conduct regular cost-benefit analyses to Identify opportunities for cost savings and process improvements. Stakeholder Collaboration: Work closely with internal stakeholders, including IT teams, legal, procurement, and business units, to align vendor strategies with overall business objectives. Technology Trends Awareness: Stay abreast of industry trends, emerging technologies, and best practices related to IT vendor management. Provide recommendations for incorporating innovative solutions into the vendor management process. Communication and Reporting: Provide regular updates to internal stakeholders on vendor performance and related initiatives and prepare reports and presentations on vendor management activities. Policy and Procedure Development: Develop and implement vendor management policies and procedures and ensure compliance with industry best practices and relevant regulations.Requirements:
Bachelor's degree in Information Technology, Business Administration, or a related field. A minimum of 5 years of experience in an IT vendor management or procurement role. Proven experience in IT vendor management, procurement, or related roles. Strong negotiation skills and experience in contract management. In-depth understanding of IT procurement processes and vendor evaluation criteria. Excellent communication and interpersonal skills. Ability to analyze complex situations, think strategically, and make informed decisions. Familiarity with regulatory requirements and compliance standards in the insurance sector.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
