Operations Manager
4 weeks ago
The Operations Manager is responsible for managing the warehouses, showroom and distribution fleet. It involves scheduling, confirming service and installation along with follow up, managing daily operations, loading of trucks for daily installations and service calls. Customer, employee and vendor communications. May include some purchasing, customer service calls, ordering, receiving of parts and appliances. Filing and managing warranty claims. Inventory management.
PRIMARY FUNCTIONS;
*All customers and Vendors including in store, phone and email must be handled attentively, professionally with appropriate follow-up.
*Inventory warehouse and receiving. Management of parts and appliances.
*Schedule staff for installation and service.
*Managing routing. Customer communication is critical.
REQUIREMENTS;
The candidate must have a professional appearance and great customer service skills. Also be capable of multi-tasking in a fast-paced environment, have a mechanical aptitude and willingness to learn from various sources to develop a thorough understanding of home appliances and able to physically move large appliances. Candidate must also be well organized, computer versatile and able to manage paper work. Bi-lingual and or appliance/construction a plus.
Company DescriptionCompensation;
Very competitive compensation package based on skills and experienceCompany DescriptionCompensation;\r
Very competitive compensation package based on skills and experience
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