Operations Manager

4 days ago

Darien Center, United States SunSource Full time
Callahan Weber Hydraulics, a SunSource company, designs and installs start-up hydraulic systems of any size to match your requirements. Our fluid power specialists have many years of experience and can provide you with a variety of solutions that offer economic or space-saving benefits for you and your customers. Position Summary: Responsible for guiding and directing the activities of the Repair Operations to meet Customer and SunSource goals and objectives Working directly with Shop foreman, District Managers and Inside sales to assure the company is providing established service levels. Objectives: Maximize customer satisfaction.Manages team to meet P&L expectations.Drive Lead measure KPI’s on continuous improvement.Align with District Managers on sales opportunities.

Experience, Education and Skills

2-year Technical Degree required, preferably in Fluid Power 4-year degree preferred (Technical, Marketing or Business) 6+ years customer service experience, a successful track record of handling all types of customer accounts, and a thorough understanding of the processes and detail of the customer service function. 2+ years managing as a supervisor or working in a lead position Must have hands on: Hydraulic repair shop experience, Leadership role as shop lead or foreman and ability to grow and expand the role and responsibilities overtime. 

Essential Functions

Act as team leader for operations team at the assigned location. Attract and retain talent which is key to the fluid power market place Create training and development plans to help assimilate associates into organization Provide ongoing supervision, training, coaching and overall direction to ensure work is completed accurately and timely Conduct periodic performance reviews with operations representatives. Develop knowledge of the customer accounts serviced, specifically: Overall understanding of the buying process and business process for major customers, Identification of critical issues at major customers and knowledge/support of plans to ensure customer satisfaction. Internal Know-How--demonstrate broad understanding of SunSource’s customer service functions, processes and tools, and their impact on other SunSource departments. Provide operational and sales support for branch account managers Develops daily/weekly reviews of all reports relating to local branch operations Provides annual performance reviews and manage merit increases Acts as contact for customer disputes Develop, coach, and influence S&R associates as to their role in assuring compliance and commitment to best practices Oversee S&R safety program, working collaboratively with Human Resources Department Plan, direct and coordinate all repair activities Establish production and manufacturing methods and measures to ensure high quality and low cost processes are used Review and evaluate cost effectiveness, consistency, quality, accuracy and performance to standards and take action as necessary to correct discrepancies Compliance of sites’ operations with company policy, and Federal, state and local regulations Establish the flow of information to evaluate operations performance and provide planning with sales information, trends, costs, and future transactions. Demonstrate ability to communicate and coordinate efforts effectively with all SunSource departments to ensure that internal and external customer issues/concerns are resolved in a timely manner. Participate in the overall strategic design and direction of branch location sales, operations, facilities, and expansion. Coordinate and oversee branch location activities in line with inventory and order requirements Evaluate execution of strategic business plan and engage executive management in critical decisions Technical Competence--demonstrate broad understanding of SunSource technology/service offerings and attain a passing score on the related proficiency test; also demonstrate advanced knowledge of SunSource conversion capabilities.

Key Competencies

Accountability: Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs, and performs one’s job with the broader goals in mind. Drive for Results: Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Coaching: Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. Competitive: To outperform others who are selling goods or services in the same market. Does things that no one has requested that will improve or enhance products and services, avid problems, or develop entrepreneurial opportunities. Customer Focus: Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer. (“Customers” can be co-workers, peers or management as well as external consumers of a service.) Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills and judgment to accomplish a result or to serve one’s “customers” effectively. (Customers can be co-workers, peers or management as well as external consumers of a service.) Would you rather see what we have to offer? Check out We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. . WE PARTICIPATE IN E-VERIFY . If you are an individual with a disability and require an accommodation to complete the application process, please contact to request reasonable accommodation. Only requests for accommodations in the application process will be returned.

  • Restaurant Operations Manager

    2 days ago

    Darien Center, United States AEG Full time

    Restaurant Supervisor Job DescriptionIn order to be considered for this role, after clicking "Apply Now" and being redirected, you must fully complete the application process on the follow-up screen.The RoleThe Restaurant Supervisor position is responsible for supporting all VIP club food and beverage operations.Company OverviewLegends is a holistic agency...

  • Restaurant Operations Manager

    1 week ago

    Darien Center, United States AEG Full time

    {"title": "Restaurant Supervisor Role", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Restaurant Supervisor to join our team at Legends. As a key member of our hospitality team, you will be responsible for supporting all VIP club food and beverage operations.Key ResponsibilitiesAssist in staffing, scheduling, training, and...

  • Culinary Operations Manager

    1 week ago

    Darien Center, United States AEG Full time

    About the RoleThe Culinary Supervisor position will report to the Concessions Chef and will be responsible for coordinating the day-to-day operations of the Concessions kitchens.Key ResponsibilitiesSet up and prepare all food items; opening and closing duties; replenishment and rotation of stock as directed by the Concessions Chef.Set up of non-food items...

  • Culinary Operations Manager

    2 weeks ago

    Darien Center, United States AEG Full time

    About the RoleThe Culinary Supervisor position will report to the Concessions Chef and will be responsible for coordinating the day-to-day operations of the Concessions kitchens.Key ResponsibilitiesSet up and prepare all food items; opening and closing duties; replenishment and rotation of stock as directed by the Concessions Chef.Set up of non-food items...

  • Culinary Operations Manager

    2 weeks ago

    Darien Center, United States Legends Full time

    Culinary Supervisor Job DescriptionJob Summary:The Culinary Supervisor will report to the Concessions Chef and be responsible for coordinating the day-to-day operations of the Concessions kitchens. This role requires a high level of organization, attention to detail, and excellent communication skills.Key Responsibilities:Set up and prepare all food items,...

  • Operations Director

    3 days ago

    Darien Center, United States SunSource Full time

    Job SummaryAs a key member of the SunSource team, the Operations Manager will play a critical role in guiding and directing the activities of the Repair Operations to meet customer and company goals and objectives. This position requires strong leadership and communication skills, as well as a deep understanding of hydraulic systems and customer service...

  • Operations Manager

    2 weeks ago

    Darien, Georgia, United States Southern Cleaning Services Full time

    Job SummaryAt Southern Cleaning Services, we are seeking a highly skilled and experienced Operations Manager to oversee the daily operations of our customer accounts. As a key member of our team, you will be responsible for ensuring that all company standards and key performance indicators (KPIs) are met.Key ResponsibilitiesStrategic Account Development:...

  • Restaurant Operations Manager

    12 hours ago

    Darien, Georgia, United States Martin's Restaurant Systems, Inc. Full time

    Restaurant/Pub Assistant ManagerWe are seeking a highly skilled and experienced Restaurant/Pub Assistant Manager to join our team at Martin's Restaurant Systems, Inc.Key Responsibilities:Leadership and Team Management: Assist the General Manager in leading all employees to provide outstanding service, ensuring a memorable dining experience for our...

  • Culinary Operations Coordinator

    4 weeks ago

    Darien Center, United States AEG Full time

    To be eligible for this position, please ensure you complete the application process after clicking 'Apply Now' above. Position Overview:The Culinary Operations Coordinator will work under the guidance of the Concessions Chef, overseeing the daily activities within the Concessions kitchens.Company Overview:AEG is a premier sports and entertainment company...

  • Restaurant Operations Manager

    1 week ago

    Darien, Georgia, United States Martin's Restaurant Systems, Inc. Full time

    Restaurant Operations Manager Job DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team at Martin's Restaurant Systems, Inc. As a key member of our management team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our restaurant.Key Responsibilities:Leadership and Team...

  • Restaurant Operations Manager

    1 week ago

    Darien, Georgia, United States Bareburger Full time

    About the Role:The General Manager is a key member of our restaurant operations team, responsible for ensuring the highest standards of service, quality, and profitability in our restaurants. As a leader, you will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and maintain a positive work...

  • Facilities Operations Manager

    4 weeks ago

    Darien, Wisconsin, United States Conagra Brands Full time

    Are you ready to take on a significant role in a dynamic environment? At Conagra Brands, we are seeking a dedicated Facilities Operations Manager to join our team. This position is pivotal in ensuring the smooth operation of our manufacturing facility, where you will lead a skilled team and oversee critical maintenance and operational functions.Key...

  • Restaurant Operations Manager

    3 weeks ago

    Darien, Georgia, United States Bareburger Full time

    About the Role:The General Manager is a key member of our restaurant operations team, responsible for ensuring the highest standards of service, quality, and profitability in our restaurants. As a leader, you will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and maintain a positive work...

  • Facilities Operations Manager

    4 weeks ago

    Darien, Wisconsin, United States Conagra Brands Full time

    Job Overview Are you ready to take on a significant role in a dynamic environment? At Conagra Brands, we are looking for dedicated professionals to join our team. As a Facilities Operations Manager, you will be an integral part of our manufacturing operations, overseeing a large team and ensuring optimal performance across our facilities. Your leadership...

  • Restaurant Operations Manager

    2 weeks ago

    Darien, Georgia, United States Culver's Full time

    About the Role:We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Culver's. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that every guest leaves happy and that our team members are empowered to succeed.Key...

  • Bakery Operations Manager

    1 week ago

    Darien, Illinois, United States Brookhaven Marketplace Full time

    Bakery Assistant ManagerAbout the Role:We are seeking a highly skilled and experienced Bakery Assistant Manager to join our team at Brookhaven Market in Darien, IL. As a key member of our bakery department, you will be responsible for overseeing daily operations, managing inventory, and ensuring the highest quality and freshness of our baked goods.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Darien, Connecticut, United States Bareburger Full time

    Job DescriptionBareburger is seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business growth.Key Responsibilities:Restaurant Operations: Oversee all aspects of restaurant operations, including food quality, customer service, and inventory management.Team Development: Recruit, train, and develop a high-performing...

  • Maintenance Operations Manager

    2 weeks ago

    Darien, Wisconsin, United States Conagra Brands Full time

    Job Summary**Oversee Maintenance Operations**We are seeking a highly skilled Maintenance Operations Manager to oversee all aspects of our maintenance department, production lines, and affiliated equipment, building, and grounds. The ideal candidate will have a strong background in maintenance management, excellent leadership skills, and the ability to work...

  • Kitchen Operations Manager

    3 weeks ago

    Darien, Georgia, United States Bareburger Full time

    About the RoleWe are seeking a highly skilled and experienced Kitchen Lead to join our team at Bareburger. As a key member of our kitchen staff, you will be responsible for managing the Back of House Team and ensuring the smooth operation of our kitchen.Key ResponsibilitiesInventory Management: Order supplies, food, and ingredients based on rapidly shifting...

  • VIP Area Operations Supervisor

    4 weeks ago

    Darien Center, United States Legends Full time

    Job Overview:As the Lead Coordinator for stand personnel in the VIP Area, you will play a crucial role in managing and directing the activities of your team. Your responsibilities will encompass overseeing stand setup and closing operations, maintaining cleanliness and order, managing inventory levels, accurately completing documentation, and upholding...