Specialty Collection Representative
6 months ago
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assess member’s needs and concerns; provides consultative services to members regarding appropriate Credit Union products and services.Utilizes advanced knowledge of workout and loss mitigation options to provide resolutions to members with financial hardships; follow through to ensure member satisfaction.Serves as a primary resource for other employees by mentoring, providing ongoing training and guidance and ensuring all changes in policies and procedures are communicated and understood.Complete projects and reports as requested. Perform specialized data entry to prepare a variety of standard materials, documents and reports; updates records and databases; completes and processes standard forms related to areas of responsibility.Responsible for performing collections on delinquent accounts through multiple communication channels with multiple parties, including but not limited to; members, attorneys, vendors and other departments; managing specialized collection actions, including but not limited to; repossessions, foreclosures, bankruptcy, loss mitigation and workouts on all relevant accounts.Updates, flags, close delinquent accounts and process payments; prepare and maintain a variety of reporting by processing the appropriate workflows.Interacts with other departments, attorneys and third party vendors to complete tasks, research and resolve issues. Responsible for preparing and reviewing internal and external documents pertaining to collection activities; including but not limited to, bankruptcy, foreclosure, repossessions and litigation.Assist members with short sales, Deeds in Lieu and settlement offers; review and submit recommendation to management.EDUCATION / EXPERIENCE
3 years collections experience in a Financial Institution, with at least 1 year of experience in loss mitigation, workouts, bankruptcy, repossession or foreclosures.Knowledge of Fannie Mae servicing preferredBasic lending experience preferredBusiness related degree preferredPHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermittent standing, sitting and walking.Using hands repetitively to handle, feel or operate computers and other standard office equipment.Reaching with hands and arms.Intermittent lifting and carrying between 5 and 25 pounds.Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
We are proud to be a Drug-Free and Tobacco Free Workplace.
Benefits
401(k) plan with matchingHealth and dental insuranceRemote and work-from-home opportunitiesFull- and part-time job optionsPaid holidays, vacation, sick leave, and personal daysDefined benefit planLife, AD&D, and disability insuranceTuition reimbursement programCompetitive starting payExcellent promotion and advancement opportunitiesOn-site clinic, gym, and café-
Specialty Collections Representative
2 months ago
Huntsville, Alabama, United States Redstone Federal Credit Union Full timeJob Summary:We are seeking a highly skilled and experienced Specialty Collections Representative to join our team at Redstone Federal Credit Union. As a key member of our financial services team, you will be responsible for assessing member needs and concerns, providing consultative services, and utilizing your knowledge of workout and loss mitigation...
-
Specialty Collections Professional
3 weeks ago
Huntsville, Alabama, United States Redstone Federal Credit Union Full timeJob SummaryThis role is responsible for assessing member needs and concerns, providing consultative services, and utilizing advanced knowledge of workout and loss mitigation options to provide resolutions to members with financial hardships.Key ResponsibilitiesAssess member needs and concerns, providing consultative services to members regarding appropriate...
-
Collection Specialist
2 months ago
Huntsville, Alabama, United States Redstone Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled Collection Specialist to join our team at Redstone Federal Credit Union. As a key member of our financial services team, you will be responsible for providing exceptional service to our members while ensuring the timely and effective collection of delinquent accounts.Key ResponsibilitiesMember ServiceAssess member...
-
Specialty Representative, Migraine Expert
3 weeks ago
Huntsville, Alabama, United States AbbVie Full timeCompany OverviewAbbVie is a leading biopharmaceutical company dedicated to discovering and delivering innovative medicines that address serious health issues. Our mission is to make a remarkable impact on people's lives across various therapeutic areas, including immunology, oncology, neuroscience, and eye care.Job SummaryWe are seeking a highly motivated...
-
Customer Service Representative
3 weeks ago
Huntsville, United States Thompson Tractor Full timeThe Customer Service Representative will serve as an ISR (Inside Sales Representative) and will establish relationships, maintain contact, and increase sales and sales opportunities with Compact Construction Equipment (CCE), small to medium-sized customers and prospects, in an assigned territory. This individual will be the primary contact for potential new...
-
Customer Service Representative, Madison Blvd
2 weeks ago
Huntsville, Alabama, United States Community Health Systems Full timeWe are seeking a detail-oriented Customer Service Representative to join our team at Community Health Systems. This role will involve greeting and checking in patients, verifying patient information, and ensuring necessary forms are completed.Job OverviewAs a Customer Service Representative at Community Health Systems, you will play a crucial role in...
-
Customer Service Representative
3 weeks ago
Huntsville, Alabama, United States Thompson Tractor Full timeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Thompson Tractor. As an Inside Sales Representative, you will be responsible for establishing relationships with customers, growing sales and sales opportunities, and providing exceptional customer service.Key Responsibilities:Maximize...
-
Physical Therapy Check-in Representative
4 weeks ago
Huntsville, Alabama, United States SportsMED Orthopaedic Specialist, INC Full timeJob SummarySportsMED Orthopaedic Specialist, INC is seeking a full-time Check-in Representative to join the Physical Therapy team at our Huntsville practice location.We are looking for a highly organized and detail-oriented individual with a strong understanding of health insurance and medical practice experience.The ideal candidate will possess:A high...
-
Phlebotomist Patient Services Representative
4 weeks ago
Huntsville, Alabama, United States Global Technical Talent Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 3 MonthsLocation: Huntsville, ALWork Type: Onsite, Monday - Thursday 7:30 am - 4:30 pm and Friday 7.30 am - 4 pmAbout the Role:We are seeking a skilled and compassionate Phlebotomist Patient Services Representative to join our team. As a Phlebotomist, you will be responsible for...
-
Guest Services Representative
3 weeks ago
Huntsville, Alabama, United States U.S. Space & Rocket Center Full timeJob SummaryAs a Guest Services Representative at the U.S. Space & Rocket Center, you will be responsible for providing exceptional customer service to guests of all ages. This includes processing admission accommodations, handling cash transactions, and ensuring a quality museum experience. Responsibilities Process admission accommodations for daily guests...
-
Customer Service Representative
3 weeks ago
Huntsville, Alabama, United States Huntsville Hospital Health System Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our patients, families, and providers through prompt, accurate, and courteous resolution of customer service requests via phone contact.Key...
-
Customer Service Representative
3 weeks ago
Huntsville, Alabama, United States Huntsville Hospital Health System Full timeJob SummaryAs a Customer Service Representative - Patient Liability at Huntsville Hospital Health System, you will play a vital role in promoting positive relationships with patients, families, guarantors, and providers. Your primary responsibility will be to resolve customer service requests via phone contact in a prompt, accurate, and courteous manner.Key...
-
Customer Service Representative
1 month ago
Huntsville, Alabama, United States Michael's Inc Full timeCustomer Experience Team MemberAt Michaels, we're committed to delivering exceptional customer experiences. As a Customer Experience Team Member, you'll play a vital role in helping customers find what they're looking for and providing a fast and friendly checkout experience.Key Responsibilities:Assist customers in navigating the store and locating...
-
Phlebotomy Specialist II
3 weeks ago
Huntsville, Alabama, United States Bayone Full timeJob SummaryThe Patient Services Representative II (PSR II) is a vital member of our team, responsible for collecting quality blood samples from patients and preparing them for lab testing. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesCollect blood...
-
Front Desk Representative
7 days ago
Huntsville, Alabama, United States Crescent Services Full timeAs a Guest Services Agent with Crescent Services, you would be responsible for delivering exceptional guest experiences and achieving high levels of guest satisfaction. Key responsibilities include:Greeting Guests and Registration: Greet and register guests in a professional and welcoming manner, ensuring accurate and efficient processing of guest...
-
Phlebotomy Specialist
3 weeks ago
Huntsville, Alabama, United States Labcorp Full timeAt LabCorp, we strive to deliver exceptional patient care and contribute to the advancement of medical science.We are seeking a skilled Phlebotomist to join our team in a client office setting. As a Phlebotomist, you will be responsible for providing top-notch customer service, collecting blood specimens, and representing our organization with...
-
Airport Front Desk Representative
4 weeks ago
Huntsville, Alabama, United States Community Health Systems Full timeJob SummaryWe are seeking a skilled Front Office Clerk to join our team at Community Health Systems. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreets and checks in patients arriving for appointmentsEnsures necessary forms are completed, checks ID,...
-
Customer Support Representative
4 weeks ago
Huntsville, Alabama, United States Futaba Full timeJob SummaryThe Customer Support Specialist is a key member of the Service/Tech team within the Radio Control division at Futaba. This role is responsible for providing exceptional customer service, answering phone calls, and assisting customers with ordering Futaba Hobby equipment.Key ResponsibilitiesProvide product information to customers and sales...
-
Sales Representative
4 weeks ago
Huntsville, Alabama, United States Palmetto Moon Full timeJob DetailsJob LocationHuntsville, ALPosition TypePart TimeDescriptionWe are seeking a self-motivated and high-energy individual to join our Moon Crew as a Sales Associate. The ideal candidate will possess high self-confidence and awareness, a passion for selling, and a love for working as a team. As part of the Moon Crew, your primary responsibility will be...
-
Driver Warehouse Associate
2 weeks ago
Huntsville, Alabama, United States Watsco Full timeThe ideal candidate for the Driver Warehouse Associate role at Watsco will have a strong focus on efficient logistics and delivery. Key responsibilities include operating a truck to transport goods and materials, as well as maintaining and operating the warehouse between deliveries. This role also involves daily loading and unloading of products, collecting...