Quality Risk Management
4 weeks ago
Provides regional leadership for joint Health Plan/TSPMG management efforts related to appropriate utilization of hospitals and specialty care, monitors transition of care, continuing care/sub-acute care resources, non-core hospital oversight to UM/case management, and manages referrals to maximize the quality and efficiency of care provided to our members. Oversight to repatriation process of bringing KP members to KP facilities and services when appropriate. Ensures that processes and systems are implemented for the patient to enter care at the optimal point in the care continuum and accesses appropriate levels of care with the goal of maximizing health status outcomes. Has a matrix relationship with TSPMG leaders and physicians to carry out the priorities defined by the health plan.
Essential Responsibilities:
- Provides leadership in the development, direction and evaluation of an effective regional utilization management program that supports the delivery of high-quality health care in the most appropriate and cost-effective manner. Provides consultation and support for health plan and medical group utilization review activities that influence medical and clinical outcomes.
- Provides leadership in ensuring appropriate mechanisms and systems are in place to ensure the smooth integration of member care between hospitals, sub-acute, skilled nursing, ambulatory and home care for example. Builds effective partnerships with other leaders and functions to ensure integration occurs. Represents the organization nonoperational relationships in partnership with other Continuum leaders as it pertains to hospitals, skilled nursing or rehab facilities, as well as with other network providers/practitioners.
- Partners with regional and service area leadership as well as health care teams to ensure that required internal systems and processes to manage the high risk, high cost of care needs are delivered effectively and that they are supported, monitored and evaluated on an ongoing basis.
- Leadership acumen directing teams in complex systems, including change management efforts. Ability to work in a highly matrixed system of care and decision making.
- Develops systems to ensure effective coordination and integration between Utilization Management functions and Clinical Review, Contracting, and Claims Processes. Works collaboratively with other key TSPMG/Health Plan leaders to ensure that the processes exist that will result in benefits that are delivered and paid appropriately in accordance with contractual provisions and in the best interest of the patient.
- Represents the region in utilization management in regulatory, licensing and legislative arenas, such as NCQA, CMS, State or other employer requirements. Prepares and presents information and testimony to ensure compliance with medical guidelines and procedures required by both KP internally and/or outside accredited agencies.
- Provides leadership and direction for health plan integration with other agencies or 3rd party administrators who participate in utilization management for our members in delegated or non-delegated relationships, i.e. Harrington Health, PHOs, etc.
- Accountable for the administrative leadership and budgetary responsibility for the team of staff that support these functions in the department. Ensures that their functions are aligned with and supportive of the overall operational leadership goals.
- Ensures the quality oversight of contracted and internal services in the continuum of care.
- Manages Vendor relationships such as those involving DME and transportation vendor to ensure timely feedback and performance that meets service level agreements.
- Leads strategic thinking and planning on how best to structure the QRM/Referrals/Outside Services team and processes for optimal performance in meeting the needs of our members, physicians and organization at large.
- Ensures the operational efficiency of the Continuum to produce timely and accurate disposition of referrals for outpatient and post-acute services.
- In conjunction with TSPMG, establishes and drives distinct workflows for pre-patriation and repatriation, deliberately directing members care to and through KP-preferred network providers when clinically appropriate/reasonable.
- Provides leadership and direction in the identification, documentation and resolution of operational barriers that interfere with seamless care coordination to members.
- Collaborates with member appeals.
- Manages regulatory turn around for processing referrals and/or denials or appeals with relevant parties.
- Participates and leads QRM involvement related to Tricare, Duals & related products.
Basic Qualifications:
Experience
- Minimum ten (10) years of multi-faceted health care system management experience with at least five (5) years within a health plan setting.
Education
- Masters Degree required in Health Care Administration, Nursing, Business or related field OR Bachelors degree in Health Care Administration, Nursing, Business or related field.
License, Certification, Registration
- N/A
Additional Requirements:
- Thorough knowledge of quality assurance, quality improvement, utilization review, risk management, and accreditation and licensing requirements including NCQA, Knox-Keene Act, Federal HMO Act, CMS, HIPAA and related regulatory bodies.
- Track record achieving superior results that demonstrate performance improvement and quality and service outcomes.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Clinical license such as RN preferred but not required.
- Another professional licenses desirable including but not limited to: Pharm D, NP, PA, JD, PhD, MD, EDS.
- Case management and utilization management experience
-
Product Quality Manager
3 days ago
Lithonia, Georgia, United States Trojan Battery Company Full timeJob SummaryTrojan Battery Company is seeking a highly motivated and experienced Quality Engineer to join our team. As a Quality Engineer, you will play a critical role in ensuring the quality of our products and processes.Key ResponsibilitiesDevelop and implement effective quality control processes and procedures to ensure compliance with industry standards...
-
Quality Engineer
2 months ago
Lithonia, United States Trojan Battery Company Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview Quality Engineer coordinates and implements effective processes, product, and component control plans. Utilizing basic 6 Sigma tools such as: Root Cause and Corrective Action (RCCA),...
-
Artistic Craftsman
3 days ago
Lithonia, Georgia, United States Paragon Quality Llc Full timeJob OverviewWe are seeking a skilled Painter to join our team at Paragon Quality Llc. As a key member of our operations, you will be responsible for delivering high-quality painting services to our residential and commercial clients.Key ResponsibilitiesDevelop and implement painting plans to meet client expectationsConduct thorough site assessments to...
-
Quality Assurance Specialist
7 days ago
Lithonia, Georgia, United States Trojan Battery Company Full timeCompany OverviewBecome a part of our dynamic team at Trojan Battery Company, where dedication and a commitment to customer satisfaction are at the forefront of our operations. If you thrive in an environment filled with passionate and skilled professionals, this is the ideal workplace for you.Job Title:Quality Assurance SpecialistDescription:The role of the...
-
Quality Assurance Specialist
2 weeks ago
Lithonia, Georgia, United States Trojan Battery Company Full timeCompany OverviewBecome a part of our dynamic team at Trojan Battery Company, where dedication and a commitment to customer satisfaction are at the forefront of our operations. If you thrive in an environment filled with passionate and skilled professionals, this is the ideal workplace for you.Job Title:Quality Assurance SpecialistDescription:The role of the...
-
Quality Assurance Engineer
6 days ago
Lithonia, Georgia, United States Trojan Battery Company Full timeCompany OverviewBecome a part of our dynamic team at Trojan Battery Company, where enthusiasm and a commitment to customer satisfaction are at the forefront of our operations. If you thrive in an environment filled with talented and passionate individuals, this is the ideal workplace for you.Job Title:Quality Assurance EngineerDescription:The role of the...
-
Quality Assurance Specialist
6 days ago
Lithonia, Georgia, United States Trojan Battery Company Full timeCompany OverviewBecome a part of our dynamic team at Trojan Battery Company, where dedication and a commitment to customer satisfaction are at the forefront of our operations. We pride ourselves on fostering an environment filled with talented and passionate individuals.Job Title:Quality Assurance SpecialistDescription:The role of the Quality Assurance...
-
Quality Assurance Specialist
2 weeks ago
Lithonia, Georgia, United States Trojan Battery Company Full timeCompany OverviewBecome a part of our dynamic team at Trojan Battery Company, where dedication and a commitment to customer satisfaction are at the forefront of our operations. We pride ourselves on fostering an environment filled with passionate and skilled professionals.Job Title:Quality Assurance SpecialistDescription:The role of the Quality Assurance...
-
Quality Assurance Specialist
2 weeks ago
Lithonia, Georgia, United States Wood Bridge Inc Full timeCompany: Woodbridge Corporation Position ID: 2626 Woodbridge Corporation is a privately-held enterprise that specializes in advanced material technologies for diverse applications including automotive, commercial, recreational, packaging, healthcare, and construction products. In addition to its manufacturing capabilities, the company provides a...
-
Inventory Control Supervisor
4 weeks ago
Lithonia, Georgia, United States Warehouse Management Full timeShift: Compensation:80000Inventory Control Supervisor Stonecrest, GA Schedule: Monday – Friday, 6:00am start Salary: $80k base with additional bonus potential PRIMARY FUNCTIONTo work within Supply Chain Services (procurement to store) and upstream with vendors to increase the efficiency of the Warehouse Supply chain primarily through tactical and...
-
Inventory Control Supervisor
1 month ago
Lithonia, United States Warehouse Management Full timeShift: Compensation:80000Inventory Control Supervisor Stonecrest, GA Schedule: Monday – Friday, 6:00am start Salary: $80k base with additional bonus potential PRIMARY FUNCTION To work within Supply Chain Services (procurement to store) and upstream with vendors to increase the efficiency of the Warehouse Supply chain primarily through tactical...
-
DispatchHealth Medical Technician
1 week ago
Lithonia, United States DispatchHealth Management Full timeHow You'll Make an Impact: This job is in-person at our Atlanta, GA location. The DispatchHealth Medical Technician II (DHMT-II) supports patient care by assisting with physical exam, point of care testing, treatments and data gathering. The DHMT II works at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or...
-
Project Manager
2 days ago
Lithonia, United States Glass Systems Inc Full timeJob DescriptionJob DescriptionGlass Systems Inc., a leader in the construction industry specializing in glass and glazing solutions, is seeking an experienced Project Manager for its Lithonia, GA location. The Project Manager will oversee multiple construction projects, ensuring they are completed on time, within budget, and to client specifications. This...
-
Business Development Manager
3 days ago
Lithonia, Georgia, United States Panera Bread Full timeAbout Panera BreadPanera Bread is a leading fast-casual bakery-cafe chain that offers a wide range of freshly prepared, high-quality food and beverages. We are committed to providing our customers with a welcoming and inviting atmosphere, where they can enjoy a delicious meal or snack in a comfortable and relaxed setting.Job SummaryWe are seeking a highly...
-
Endoscopy Center Manager
2 days ago
Lithonia, Georgia, United States United Digestive Full timeJob SummaryWe are seeking a highly skilled and experienced Registered Nurse Manager to join our team at United Digestive. The successful candidate will be responsible for the routine functioning of the Endoscopy Center, ensuring the delivery of high-quality patient care and contributing to the achievement of our facility's mission.Key...
-
Project Manager
15 hours ago
Lithonia, Georgia, United States Glass Systems Inc Full timeJob SummaryGlass Systems Inc., a leading organization in the construction industry specializing in glass and glazing solutions, is seeking an experienced Project Manager for its operations. The successful candidate will oversee multiple construction projects, ensuring they are completed on time, within budget, and to client specifications.Key...
-
Emergency Services Nurse Manager
2 weeks ago
Lithonia, Georgia, United States Health eCareers Full timeOverviewBe inspired. Be rewarded. Belong. At Health eCareers.BenefitsAt Health eCareers, we support your professional journey with enhanced benefits, valuable resources, ongoing mentorship, and leadership programs across various roles, fostering an environment that empowers you to reach new heights in your career. We offer:- Comprehensive health benefits...
-
Emergency Services Nurse Manager
2 weeks ago
Lithonia, Georgia, United States Health eCareers Full timeOverviewBe inspired. Be rewarded. Belong. At Health eCareers.BenefitsAt Health eCareers, we support your professional journey with enhanced benefits, valuable resources, ongoing mentorship, and leadership programs across various roles, fostering an environment that empowers you to achieve new milestones in your career. We offer:- Comprehensive health...
-
Emergency Department
1 month ago
Lithonia, United States Emory Healthcare Full timeOverview Be inspired . Be rewarded. Belong. At Emory Healthcare. BenefitsAt Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be . We provide:...
-
General Manager
3 months ago
Lithonia, United States Burger King Full timeJob DescriptionJob DescriptionDescription:At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and...