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Emergency Services Nurse Manager
2 months ago
Be inspired. Be rewarded. Belong. At Health eCareers.
Benefits
At Health eCareers, we support your professional journey with enhanced benefits, valuable resources, ongoing mentorship, and leadership programs across various roles, fostering an environment that empowers you to achieve new milestones in your career. We offer:
- Comprehensive health benefits starting from day one
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-oriented benefits
- Wellness incentives
- Continuous mentorship, development, and leadership opportunities
Position Summary
We are seeking an Assistant Nurse Manager for a 29-bed Emergency Department. This unit is dedicated to a safe and efficient nurse staffing model, serving as a critical component of the hospital's operations. Key features of this newly updated department include 10 expedited care spaces and 3 safe spaces.
Key Responsibilities
- Supervise and coordinate the activities of nursing staff within one or more patient care units.
- Ensure that patient needs are met and assess nursing care and performance.
- Participate in the planning of unit work and coordinate activities with other patient care units and departments.
- Organize training for unit staff and engage in guidance and educational programs.
- Involved in the hiring process and responsible for the development, evaluation, and ongoing management of direct reports.
- Provide professional nursing care in accordance with guidelines and protocols during bedside assignments.
- Foster an environment of trust, fairness, consistency, and confidentiality with team members and customers.
- Ensure consistent bedside reporting practices and conduct monthly audits.
- Share knowledge within the workgroup and adjust clinical assignments based on patient care needs and staff competencies.
- Promote a safe, therapeutic, and customer-friendly environment, addressing patient, family, and staff concerns promptly.
- Provide feedback to the patient care team regarding issues and demonstrate clinical knowledge to coach staff.
- Engage in continuous learning to enhance knowledge in clinical specialties.
- Collaborate effectively with healthcare team members and ancillary departments to monitor and achieve quality patient outcomes.
- Manage PDSA cycles for improvement efforts in collaboration with leadership.
- Support the development of evidence-based protocols and educate staff on compliance.
- Conduct documentation audits in partnership with quality and business managers.
- Build and maintain a culture that promotes effective working relationships within a safe environment.
- Identify and implement service recovery strategies that uphold individual dignity.
- Monitor service behaviors and coach staff for consistency.
- Address customer service issues that arise in daily operations.
- Participate in staff meetings and provide input for budget preparation, including staffing and patient flow considerations.
- Manage resources to ensure safe, cost-effective, and clinically appropriate patient care.
- Participate in departmental committees to address unit and system challenges.
- Implement service, quality, and productivity improvements while optimizing staff time and resources.
Minimum Qualifications
- Bachelor of Science in Nursing required; Master of Science in Nursing preferred.
- Five years of nursing experience.
- Current RN license or temporary permit approved by the relevant licensing board required.
- BLS certification required; ACLS may be necessary in certain areas.
Commitment to Diversity
Health eCareers is dedicated to fostering a diverse, equitable, and inclusive culture. We are committed to providing equal opportunities and access to all individuals, valuing and celebrating the unique perspectives and backgrounds of all team members.
