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Senior Application Support Engineer

3 months ago

Dallas, United States Western Alliance Bank Full time

Job Title:

Senior Application Support Engineer - GRC

Location:

OH - Columbus

What you'll do:

Sr. IT App Support Engineer is part of the Application Support team and works closely with business partners, vendors, implementation team, and IT Developers to deliver effective business systems and solutions for applications. Following the defined process, you will support applications, implementation, and upgrade, perform issue troubleshooting and drive resolution working with other IT teams. This role is to support GRC systems within Corporate Systems Technology.

What we are looking for:

Requirements

Bachelor’s degree or relevant equivalent experience is required. 4+ years of experience in IT application development, implementation, QA, and/or support Minimum 2 years' experience working with GRC applications like SAI360, Workiva, RSA Archer 2+ years’ experience working with MS-SQL or other databases Understanding of Incident Management processes, including Root Cause Analysis processes and documentation 1+ years’ experience working on MS Azure and/or other cloud environments Familiar with Active Directory, Security Groups and Service Accounts

Other Requirements

Familiar with Agile methodologies and Project Management processes Software development and/or implementation experience preferred Experience with Tableau, Power BI, or similar tools preferred

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career