Guest Services Associate

3 months ago

KailuaKona, United States Travel + Leisure Co. Full time
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This position would be working a late evening or overnight Shift -

How You’ll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:

  • Bring smiles to guests from around the world by providing warm welcomes.

  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.

  • Process cash and credit card transactions strictly following established procedures.

  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

  • Reserve and confirm reservations for individuals and/or groups.

  • Provide guests with room rate quotes.

  • Respond to guest inquiries and concerns as quickly and completely as possible.


What You’ll Bring:

  • Professional appearance and a positive, can-do attitude.

  • Excellent communication skills with the ability to read, write and understand English.

  • Ability to solve problems with minimal supervision.

  • Basic math skills and knowledge of proper cash handling procedures.

  • Ability to multitask and work in a fast paced environment.

  • Strong attention to detail and organization skills.

  • Basic computer and office skills.

How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program

CompensationGenerally starting at $20.00 - $20.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

  • Guest Services Associate

    1 week ago

    Kailua-Kona, Hawaii, United States Wyndham Destinations Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Services Associate at Wyndham Destinations, you will play a vital role in creating unforgettable memories for our guests. Your warm welcome, excellent service, and contagious smile will make a lasting impression from registration to checkout.Your Key Responsibilities:Provide warm welcomes and extend hospitality...

  • Guest Services Associate

    2 weeks ago

    Kailua-Kona, Hawaii, United States Wyndham Destinations Full time

    Job Summary:We are seeking a skilled Guest Services Associate to join our team at Wyndham Destinations. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their vacation experience is nothing short of memorable.Key Responsibilities:Provide warm welcomes and friendly service to...

  • Guest Services Associate

    3 weeks ago

    Kailua-Kona, Hawaii, United States Wyndham Destinations Full time

    About This RoleWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at Wyndham Destinations. As a key member of our resort staff, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable vacation experience.Key ResponsibilitiesGuest Welcome and...

  • Guest Services Supervisor

    1 week ago

    Kailua-Kona, Hawaii, United States Wyndham Destinations Full time

    Lead the Way in Exceptional Guest ServiceAs a Guest Services Supervisor at Wyndham Destinations, you will be the driving force behind delivering unforgettable experiences for our guests. With a passion for hospitality and a knack for leadership, you will empower your team to exceed expectations and create lasting memories.Key Responsibilities:Lead daily...

  • Guest Services Supervisor

    2 weeks ago

    Kailua-Kona, Hawaii, United States Wyndham Destinations Full time

    Unlock Your Potential as a Guest Services SupervisorAt Wyndham Destinations, we're passionate about delivering exceptional guest experiences. As a Guest Services Supervisor, you'll play a vital role in ensuring our guests have an unforgettable stay. Your leadership skills, attention to detail, and passion for hospitality will shine through in every...

  • Guest Services Associate

    3 months ago

    Kailua Kona, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Services Associate

    3 months ago

    Kailua Kona, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Services Associate

    3 months ago

    Kailua-Kona, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more...

  • Guest Services Ambassador

    4 days ago

    Kailua-Kona, Hawaii, United States Zealandia Holding Co. Full time

    Job Title: Guest Services RepresentativeWe are seeking a highly skilled and enthusiastic Guest Services Representative to join our team at Zealandia Holding Co. in Kailua-Kona, HI.Job Summary:The Guest Services Representative is responsible for providing exceptional customer service to our guests, ensuring their needs are met, and exceeding their...

  • Guest Services Coordinator

    4 weeks ago

    Kailua-Kona, Hawaii, United States Four Seasons Hotels Ltd. Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who strive for excellence, pushing ourselves to new heights while treating each other with respect and kindness. Our team members across the globe create remarkable experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Overnight Guest Services Coordinator

    4 weeks ago

    Kailua-Kona, Hawaii, United States Springboard Hospitality Full time

    Position OverviewLocationPacific 19 - KAILUA KONA, HICompensation$30.02 HourlyAbout UsSpringboard Hospitality is a distinguished third-party hotel management firm with over 30 years of experience in enhancing lifestyle hotels across diverse locations. Our team is composed of a vibrant mix of innovators, storytellers, adventurers, and community leaders who...

  • Guest Services Supervisor

    3 weeks ago

    Kailua-Kona, Hawaii, United States Wyndham Destinations Full time

    Job Summary:We are seeking a highly skilled Guest Services Supervisor to join our team at Wyndham Destinations. As a key member of our resort operations team, you will be responsible for leading the daily operation of guest service shifts, ensuring seamless check-in and check-out procedures, and maintaining a high level of customer satisfaction.Key...

  • Guest Services Supervisor

    3 weeks ago

    Kailua-Kona, Hawaii, United States Wyndham Destinations Full time

    Job Summary:We are seeking a highly skilled Guest Services Supervisor to join our team at Wyndham Destinations. As a key member of our resort operations team, you will be responsible for leading the daily operation of guest service shifts, ensuring seamless check-in and check-out procedures, and maintaining a high level of customer satisfaction.Key...

  • Guest Services Supervisor

    1 month ago

    Kailua-Kona, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more...

  • Guest Room Service Specialist

    4 weeks ago

    Kailua-Kona, Hawaii, United States Courtyard Marriott King Kamehameha's Kona Beach Hotel Full time

    Join Our Team as a Full-Time Room AttendantWe invite applicants aged 18 and above to consider this opportunity. Position Overview:At Courtyard Marriott King Kamehameha's Kona Beach Hotel, we are seeking a dedicated Full-Time Room Attendant who embodies the spirit of aloha and is committed to delivering exceptional guest experiences. Key Responsibilities:As a...

  • Facility Services Associate

    4 weeks ago

    Kailua-Kona, Hawaii, United States Kuki`o Golf and Beach Club Full time

    Job OverviewThis role at Kukio Golf and Beach Club offers a competitive starting wage of $25.50 per hour.As a Facility Services Associate, your primary responsibility will be to ensure a clean, welcoming, and well-maintained environment for our club members, guests, and staff.Physical fitness is essential, as this position may involve frequent lifting,...

  • Guest Advocate

    1 week ago

    Kailua-Kona, Hawaii, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.About the RoleWe're seeking a Guest Advocate to join our team,...

  • Guest Service Representative-1

    2 weeks ago

    Kailua-Kona, United States Outrigger Hotels and Resorts Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description:Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs...

  • Guest Advocate

    2 weeks ago

    Kailua-Kona, Hawaii, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.About the RoleWe're seeking a Guest Advocate to join our team,...

  • Guest Advocate

    4 days ago

    Kailua-Kona, Hawaii, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.About the RoleWe're seeking a Guest Advocate to join our team,...