Customer Service Advisor

5 months ago

Marysville, United States Valvoline Instant Oil Change Full time

Geared for the Driven  

At Riverside Quick Lube, LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. 

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do  

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.

Deliver a positive first impression to each guest with a warm, friendly greeting  Present oil change options and additional services based on manufacturer recommendations  Build trust and win repeat, loyal customers  Evaluate customers' needs, working quickly and efficiently  Provide hands-on assistance under the hood as needed  Master products, services, and company knowledge 

How you’ll succeed  

Have effective interpersonal, oral communication skills  You enjoy interacting with people face-to-face  You are friendly and ready to work as part of a customer-focused team  Have an eagerness to learn and grow You can occasionally lift up to 50 pounds  Have full mobility and the ability to work with your hands above your head  Can stand for extended periods of time and climb stairs 

Benefits include:  

Competitive pay & flexible work schedule  On-the-job training  Paid bi-weekly  Company provided uniforms and tools  We promote from within - a commitment we are passionate about  No late evenings  Paid time off and holidays* 

*Terms and conditions apply, and benefits may differ depending on location

Riverside Quick Lube, LLC is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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