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Principal Technical Program Manager, GENIE

3 months ago


Bellevue, United States Amazon.com Services LLC Full time
Do you want to work hard, have fun, and create history? Do you think fast, dive deep, and get things done? We are seeking a Principal Technical Program Manager to join our team to create great Proactive experiences powered by Generative AI and push the boundaries of what a virtual assistant, advisor and companion can do.


We are seeking a dynamic, entrepreneurial technical program manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading the execution of experiences that are used by millions, collaborating with engineers and scientists, then join our team.

You will be responsible for building the roadmap and delivering delightful and useful experiences for customers. You will balance long-term vs short-term technical decisions throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. This position requires you to work closely with engineering and science teams. You should have a positive attitude of continuous improvement, and strong work ethic; you will work fast and smart, and adapt and iterate quickly.

Key job responsibilities
- Define and deliver critical programs across multiple organizations and across engineering, science, product, and user experience disciplines
- Create strong mechanisms to streamline program management, facilitate coordination, and provide SVP/VP-level updates every week.
- Strong communication skills with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums every week.
- Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.
- Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines
- Define and execute Program Management best practices across the organization to help raise the bar on the execution of our team.
- Manage a queue of customer facing issues and feature requests to improve the new functionalities of AGI.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- 10+ years of engineering experience
- 7+ years of technical product or program management experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules