We have other current jobs related to this field that you can find below
-
Customer Service Advocate II
23 hours ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeWe are currently hiring for a Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role as a Customer Service Advocate II, you will provide prompt, accurate, thorough, and courteous responses to all complex customer in Customer Service, Advocate, Service, Processing, Retail, Healthcare, Customer, Management
-
Claims Customer Service Advocate II
1 month ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeWe have a job opening for the position of Claims Customer Service Advocate II at BlueCross BlueShield of South Carolina. In this role, your responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from stan Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare, Customer
-
Customer Service Advocate II
1 month ago
Columbia, United States Spectraforce Technologies Full timeTitle: Customer Service Advocate II Location: Columbia, SC, 29229 Duration: 4 months assignment Duties: Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. •60%...
-
Service Advocate II
6 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timePosition OverviewWe are seeking a dedicated Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will play a crucial part in addressing customer inquiries and providing exceptional support.Key ResponsibilitiesRespond to a variety of customer inquiries, ensuring clarity and satisfaction.Utilize...
-
Customer Service Advocate II
3 days ago
Columbia, United States ASK Consulting Full time $15 - $16Job DescriptionJob Description"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Customer Service Advocate IILocation: Columbia SC 29229Duration: 03-04 Month Contract to hirePay Range is $15/hr. to 16/hr. on W2 Job description...
-
Claims Customer Service Advocate II
2 weeks ago
West Columbia, United States Spectraforce Technologies Full timeTitle: Claims Customer Service Advocate II Location : Columbia, SC, 29229 Duration: 7 months assignment Shift : Mon-Fri 8am -4:30pm Note: In person interviews. Training 6 weeks onsite. Medical background, office experience, customer service, previous call center experience Candidate would handle provider service calls, responding and answering any...
-
Claims Customer Service Advocate II
2 weeks ago
West Columbia, United States Spectraforce Technologies Full timeTitle: Claims Customer Service Advocate II Location: Columbia, SC, 29229 Duration: 7 months assignment Shift : Mon-Fri 8am -4:30pmNote: In person interviews. Training 6 weeks onsite. Medical background, office experience, customer service, previous call center experience Candidate would handle provider service calls, responding and answering any...
-
Customer Service Advocate II
1 month ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeProvides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Description Wh Customer Service, Advocate, Service, Retail, Healthcare, Customer, Management
-
Customer Service Advocate I
3 weeks ago
West Columbia, United States Kelly Services, Inc. Full timeFinding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking Customer Service Representatives to work at the largest employers in South Carolina. Sound good? Take a closer look below. Were here to help you fi Customer Service, Advocate, Service, Retail, Staffing, Customer
-
Client Advocate II
3 weeks ago
Columbia, United States Hansen Talent Group Full timeHansen Talent Group is hiring a Client Advocate II to work with a large enterprise in Columbia, SC. This is a hybrid opportunity and will require 2-3 days onsite/week. What you'll do: Responsible for establishing, building, and maintaining sustainable customer relationships. Ensures appropriate client communication, client focus, and client control of...
-
Client Advocate II
3 weeks ago
Columbia, United States Hansen Talent Group Full timeJob DescriptionJob DescriptionHansen Talent Group is hiring a Client Advocate II to work with a large enterprise in Columbia, SC. This is a hybrid opportunity and will require 2-3 days onsite/week. What you'll do:Responsible for establishing, building, and maintaining sustainable customer relationships. Ensures appropriate client communication, client...
-
FCMB Claims Customer Service Advocate II
1 month ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeResponsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Description Logistics: This position is Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare, Training
-
Claims Support Advocate II
6 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timePosition OverviewWe are seeking a Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will play a crucial part in addressing customer inquiries and providing exceptional service.Key ResponsibilitiesRespond to a variety of customer inquiries with professionalism and accuracy.Utilize problem-solving skills...
-
Claims Customer Service Advocate
4 weeks ago
Columbia, United States Mindlance Full timeJob Title: Claims Customer Service Advocate Industry: Insurance Job Location: Columbia, SC Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry · Claims processing Job Responsibilities Responsible for responding to customer inquiries. Inquiries may be non-routine and...
-
Claims Customer Service Advocate
2 weeks ago
Columbia, United States Mindlance Full timeJob Title: Claims Customer Service Advocate Industry: Insurance Job Location: Columbia, SC Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry · Claims processing Job Responsibilities Responsible for responding to customer inquiries. Inquiries may be non-routine and require...
-
Customer Service Advocate II
4 days ago
Columbia, United States Spectraforce Technologies Full timeTitle: Customer Service Rep Location: Columbia, SC, 29229 Time: Monday through Friday (9:30am-6pm) Duration: 3 to 6 Months (Contract to Hire) Note : Onsite position only. Panel Interviews will be conducted via Microst teams. Training Hours - Monday-Friday 8:00am-4:30pm.. Training will be 4-6 weeks. Duties: Provides prompt, accurate, thorough and...
-
Customer Service Claims Specialist II
6 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timePosition OverviewWe are seeking a Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this position, you will play a crucial role in addressing customer inquiries and providing exceptional service.Key ResponsibilitiesRespond to a variety of customer inquiries, ensuring clarity and satisfaction.Handle non-routine...
-
Customer Service Advocate
2 months ago
Columbia, South Carolina, United States PGBA, LLC Full timeSummaryWe have a job opening for the position of Customer Service Advocate I at Blue Cross Blue Shield of South Carolina. In this role, your responsibility will be to provide prompt, accurate, thorough, and courteous responses to all customer inquiries and perform research as needed to resolve inquiries.Why should you join the Blue Cross Blue Shield of South...
-
Customer Service Advocate II
4 weeks ago
West Columbia, United States US Tech Solutions Full timeJob Description: •Contract to hire,onsite position only •Direct hire role •Must be local candidates please have all candidates to sign the provided addendum along with their 1st and 2nd schedule choices. •No onsite cafeteria. Does have vending machines. •Dress code is business casual - no exceptions. •Will move to the Percival road or GPC...
-
Customer Service Advocate I
7 days ago
Columbia, United States Kelly Services Full timeFinding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking Customer Service Representatives to work at the largest employers in South Carolina. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters...
![PGBA](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advocate II
2 months ago
Description
Logistics:
This position is a typical office environment, full time (40 hours/week) 8:30 AM – 5:00 PM Monday-Friday, located 17 Technology, Columbia, SC 29203
What You Will Do:
Ensure effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Initiate or processes adjustments or perform other research as needed to resolve inquiries. Coordinate with other departments to resolve problems. Respond to, research and/or assists with priority inquiries and special projects as required by management. Provide feedback to management regarding customer problems, questions and needs. Maintain accurate records on complaints and/or other customer comments and make recommendations for changes to management. Follow through on complaints until resolved or reports to management as needed. Maintain basic knowledge of quality work instructions and company policies. Assist with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintain all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of coworkers.To Qualify for This Position, You Will Need:
High School Diploma OR equivalent 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Basic computer operating skills. Standard office equipment.What We Prefer:
Associate Degree 3 years-of customer service OR call center experience. MS Office Knowledge of word processing, spreadsheet, and database software.What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.