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Customer Service Advocate II
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West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeJob SummaryWe are seeking a skilled Customer Service Advocate II - Claims Specialist to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for responding to customer inquiries, researching and resolving claims, and providing exceptional service to our members.Key...
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Claims Advocate
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Customer Service Advocate II
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Claims Support Advocate II
2 months ago
We are seeking a Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will play a crucial part in addressing customer inquiries and providing exceptional service.
Key Responsibilities- Respond to a variety of customer inquiries with professionalism and accuracy.
- Utilize problem-solving skills to handle non-routine inquiries that may require flexibility in approach.
- Conduct thorough research to ensure comprehensive responses to customer questions.
- Collaborate with team members to enhance the overall customer experience.
The ideal candidate will possess strong communication skills and a commitment to customer satisfaction. Experience in customer service, particularly in the healthcare or insurance sectors, is highly valued.
Why Join Us?At BlueCross BlueShield of South Carolina, we prioritize our employees and foster a supportive work environment. Join us in making a difference in the lives of our customers.