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Claims Support Advocate II

2 months ago


West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time
Position Overview

We are seeking a Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will play a crucial part in addressing customer inquiries and providing exceptional service.

Key Responsibilities
  • Respond to a variety of customer inquiries with professionalism and accuracy.
  • Utilize problem-solving skills to handle non-routine inquiries that may require flexibility in approach.
  • Conduct thorough research to ensure comprehensive responses to customer questions.
  • Collaborate with team members to enhance the overall customer experience.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to customer satisfaction. Experience in customer service, particularly in the healthcare or insurance sectors, is highly valued.

Why Join Us?

At BlueCross BlueShield of South Carolina, we prioritize our employees and foster a supportive work environment. Join us in making a difference in the lives of our customers.