Customer Service Representative

6 days ago


Toledo, United States T-Mychals Darrington Agency, LLC Full time

Join the T-Mychals Darrington Agency, LLC, a distinguished insurance agency in Toledo, Ohio, dedicated to delivering exceptional service to our valued clients. At T-Mychals Darrington, we prioritize building strong professional relationships, knowing they are key to our collective success. Your expertise and commitment will help uphold our high standards of client care and satisfaction.


We are currently seeking a skilled and empathetic Customer Service Representative to join our dynamic team. As the first point of contact, you will assist clients with inquiries, address concerns, handle policy change requests, and ensure their experience with our agency is exceptional. You will also maintain in-depth knowledge of our products and services, actively identify cross-sell opportunities, and collaborate closely with sales specialists to help the agency owner achieve service goals.


If you are customer-oriented, detail-focused, and thrive in a fast-paced environment where your contributions are recognized, we invite you to explore a rewarding career with the T-Mychals Darrington Agency, LLC.


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Career Growth Opportunities

Evenings Off

Mon-Fri Schedule

Hands on Training

Weekly, Monthly, Annual Bonuses

Life Insurance


Responsibilities

Cultivating Client Relationships

  • Delivers personalized, professional customer service by building trust and strong relationships.

Customer Service

  • Assists customers with product inquiries, recommends additional services, follow up to ensure customer satisfaction, and resolve any concerns.

Policy and Account Management

  • Processes account and policy updates

Liaison

  • Guides customers through claims, ensuring they connect with the right department and follow up on their needs.

Appointment Scheduling

  • Schedule appointments with existing or prospective customers.

Email Correspondence

  • Check and respond to team emails daily, completing agency requests promptly.

Payment Handling

  • Process checks/money orders and support banking activities.

Event Coordination

  • Assists with set up and execution of agency events.

Professional Development

  • Continuously enhance expertise in insurance, including industry trends, products, underwriting, sales techniques, customer service, and technology.

Requirement

Licensing

  • Active Ohio Property, Casualty, & Life License required.
  • Valid U.S. driver's license required.

Education/Experience

  • High school diploma or previous customer service experience, preferably in the insurance industry.

Interpersonal Skills

  • Excellent communication and customer service skills.

Problem Solving

  • Ability to handle challenging situations with empathy and professionalism.

Technology

  • Proficiency in PC software applications (Microsoft Office Suite, Internet Explorer, Excel).

Driven

  • Self-motivated with a passion for helping others and helping the team achieve sales targets.

Team Player

  • Collaborative mindset with a willingness to support team members.

Professionalism

  • Maintain a high level of professionalism and integrity in all interactions.


  • Toledo, United States U-Haul Full time

    Location: 3011 Council St, Toledo, Ohio 43606 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Toledo, United States Unison Behavioral Health Group Full time

    Customer Service Representative Full Time opportunity! Benefits start first of month after hire. PTO is availableon date of hire. The Customer Service Representative is responsible for improving the client experience by delivering excellent customer service to all clients calling or visiting Unison, as well as providing clients with access to services...


  • Toledo, Toledo, United States ImageFIRST Healthcare Laundry Specialists Full time

    Job Title: Customer Service RepresentativeOverviewCompany Overview: ImageFIRST Healthcare Laundry Specialists is the largest and only national linen rental and laundry service specializing in the healthcare market. We provide linen, patient gowns, scrubs, and more while managing our clients' linen inventory for cost management.Job Summary: We are seeking a...


  • Toledo, Toledo, United States Meijer Full time

    About MeijerMeijer is a family-owned business that has been serving people and communities for over 85 years. As a multi-billion dollar retailer, we strive to provide career and community opportunities centered around leadership, personal growth, and development.Job SummaryWe are seeking a Customer Service Representative to join our team at Meijer. As a...


  • Toledo, United States U-Haul Full time

    Location: 3011 Council St, Toledo, Ohio 43606 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Toledo, United States First Insurance Group Full time

    ** Customer Service Representative** **Job Category****:** Premier Bank **Requisition Number****:** CUSTO02568 Showing 1 location **Job Details** **Description** ****Position Title:** Customer Service Representative** ****Department:** Retail** ****Position Reports to:** Client Service Manager** ****Position Supervises:** No Direct Reports** ****Position...


  • Toledo, United States Walman Full time

    ** The Walman Optical Company** ** Customer Service Representative** Toledo, OH 43604 We are currently seeking a **Customer Service Representative** for our fast-paced Optical Lab located in Toledo, OH. This is an excellent opportunity to join our TEAM We are the #1 optical wholesaler in the U.S.! *The **Walman Optical Company** is a successful,...


  • Toledo, Ohio, United States Donatech Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative at Donatech. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer service and creating solutions that meet the needs of our customers.Key Responsibilities:Provide timely and...


  • Toledo, Toledo, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...


  • Toledo, Ohio, United States Rollins Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rollins. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesAnswer incoming calls...


  • Toledo, Ohio, United States Amtrak Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our station staff, you will be responsible for providing exceptional service to our passengers, ensuring their safety and comfort, and maintaining a positive and welcoming environment at our stations.Key...


  • Toledo, Ohio, United States Walman Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Walman Optical Company. As a key member of our Optical Lab, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerEnter orders accurately and...


  • Toledo, Ohio, United States Harbor, Inc. Full time

    Job SummaryHarbor, Inc. is seeking a highly skilled and detail-oriented Customer Service Representative to provide exceptional front desk support in a fast-paced environment.About the RoleProvide professional and courteous phone support to clients, responding to inquiries and resolving issues in a timely manner.Manage client appointments, including...


  • Toledo, Toledo, United States Meijer Full time

    As a family-owned business, Meijer prioritizes serving people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider a career with our company - take care of your career and your community! Competitive hourly payScheduling flexibilityPaid...


  • Toledo, Toledo, United States Meijer Full time

    About MeijerAs a family-owned company, Meijer is committed to serving people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development.BenefitsCompetitive hourly rate of $13Scheduling flexibility to accommodate your needsPaid parental leave and education...


  • Toledo, United States Lumbermens Full time

    Who We Are Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, and Indiana. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered . What You Will Be Doing Working at our Toledo facility,...


  • Toledo, Ohio, United States David's Bridal Full time

    Customer Service Representative - AlterationsLocation: Ohio - Toledo AreaCompany Overview:At David's Bridal, we are committed to empowering our clients to achieve their dreams, whether it's selecting the ideal wedding gown or embarking on a fulfilling career.Position Overview:We are looking to enhance our Alterations division and are in search of motivated...


  • Toledo, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...


  • Toledo, Ohio, United States David's Bridal Full time

    Customer Service Representative - Alterations SpecialistLocation: Ohio - Toledo AreaIndustry: Retail - AlterationsWelcome to David's Bridal, where we are committed to helping our clients realize their dreams, whether it's selecting the ideal wedding gown or embarking on a fulfilling career.As we aim to enhance our Alterations division, we are in search of...


  • Toledo, Ohio, United States ProMedica Full time

    **Job Summary**ProMedica is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving and processing requests for home medical equipment, including respiratory-related equipment.**Key Responsibilities:**Process telephone, fax, and walk-in requests for home medical...