Customer Service Representative

1 month ago


Toledo, United States Walman Full time

** The Walman Optical Company**

** Customer Service Representative**

Toledo, OH 43604

We are currently seeking a **Customer Service Representative** for our fast-paced Optical Lab located in Toledo, OH. This is an excellent opportunity to join our TEAM We are the #1 optical wholesaler in the U.S. *The **Walman Optical Company** is a successful, diversified, employee-owned business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.*

Job Summary

Perform a variety of customer service responsibilities such as: answering telephone inquiries, entering orders, eyewear frame tracing and order tray-up.

Position Responsibilities :

* Receive phone orders from customers in a thorough and friendly manner.

* Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely.

* Eyewear frame tracing and order tray up.

* Accurate and timely data entry.

* Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area.

* Monitor and expedite back ordered products. Communicate delays in filling order to customer.

* Receive and establish procedures for new products and file and organize product information.

* Perform other duties as assigned.

Experience/Qualifications

* High School Diploma, GED or equivalent, plus one year of relevant work experience

* Good organizational and communication skills

* Accurate Data entry

* Ability to meet and maintain deadlines

* Must be able to lift and/or move up to 25 pounds

* Ophthalmic and/or Digital Vision Inc. (DVI) Systems Software experience a plus, not required

Benefits

* Competitive Salary

* Medical Insurance

* Dental Insurance

* Life Insurance

* LTD

* PTO

* 401(k) with company match

* Employee Stock Ownership Plan (ESOP)

If you are interested in becoming part of the Walman Team please apply online today.

The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.



  • Toledo, United States U-Haul Full time

    Location: 3011 Council St, Toledo, Ohio 43606 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Toledo, United States Unison Behavioral Health Group Full time

    Customer Service Representative Full Time opportunity! Benefits start first of month after hire. PTO is availableon date of hire. The Customer Service Representative is responsible for improving the client experience by delivering excellent customer service to all clients calling or visiting Unison, as well as providing clients with access to services...


  • Toledo, United States U-Haul Full time

    Location: 3011 Council St, Toledo, Ohio 43606 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Toledo, United States First Insurance Group Full time

    ** Customer Service Representative** **Job Category****:** Premier Bank **Requisition Number****:** CUSTO02568 Showing 1 location **Job Details** **Description** ****Position Title:** Customer Service Representative** ****Department:** Retail** ****Position Reports to:** Client Service Manager** ****Position Supervises:** No Direct Reports** ****Position...


  • Toledo, United States BCI Full time

    The Blade, a division of Block Communications Inc., has been serving news to northwest Ohio and southeastern Michigan since 1835 and is the most trusted local news source. The Blade continues to evolve and deliver credible, informative, and daily content both in print and digital formats. The Blade, the Pulitzer-prize winning newspaper serving northwestern...


  • Toledo, United States Lumbermens Full time

    Who We Are Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, and Indiana. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered . What You Will Be Doing Working at our Toledo facility,...


  • Toledo, United States TIBCO Software Full time

    Remote Healthcare Customer Service Agent Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group?, one of the largest global providers of customer experience (CX) products Customer Service Representative, Healthcare, Customer Service, Health, Customer Experience, Representative,...


  • Toledo, Ohio, United States David's Bridal Full time

    Customer Service Representative - AlterationsLocation: Ohio - Toledo AreaCompany Overview:At David's Bridal, we are committed to empowering our clients to achieve their dreams, whether it's selecting the ideal wedding gown or embarking on a fulfilling career.Position Overview:We are looking to enhance our Alterations division and are in search of motivated...


  • Toledo, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...


  • Toledo, Ohio, United States David's Bridal Full time

    Customer Service Representative - Alterations SpecialistLocation: Ohio - Toledo AreaIndustry: Retail - AlterationsWelcome to David's Bridal, where we are committed to helping our clients realize their dreams, whether it's selecting the ideal wedding gown or embarking on a fulfilling career.As we aim to enhance our Alterations division, we are in search of...


  • Toledo, Ohio, United States Jim White Toyota Full time

    Jim White Toyota is seeking a Receptionist to become a vital part of our esteemed team. We take pride in delivering outstanding customer experiences, and we are looking for an individual who is enthusiastic, proactive, and dedicated to customer satisfaction.This Receptionist role is part-time, offering flexible hours with a consistent schedule on Fridays...


  • Toledo, Ohio, United States AppleOne Full time

    Job DescriptionExciting Opportunity in Client ServiceWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our dynamic team at AppleOne. As a key member of our client service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless service delivery.Key...


  • Toledo, United States JobsRUs.com Full time

    JobsRUs.com is seeking to hire a Customer Support Representative for our client in Toledo, OH! Benefits Available! Weekly Pay! $17.50/Hour Shift:8 - 5, Mon - Fri Ideal candidate (Manager comments): Able to multitask Professional on the phone Able to limit distractions Previous customer service experience (phone or in person) Good computer skills PURPOSE OF...


  • Toledo, United States ProMedica Full time

    **Job Details** **Customer Service Representative - TPC Central HME - Full Time - Days - (56763)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Customer Service Representative - TPC Central HME - Full Time - Days Category Nurses - Long Term Care/Skilled Nursing/Hospice...


  • Toledo, Ohio, United States ProMedica Full time

    Job TitleProMedica Call Center Representative - ProMedica Call Center - Part Time - VariableCategoryAdministrative and OfficeOrganizational UnitProMedica -> ProMedica Physician Group -> ProMedica Call CenterLocationToledo, OH US (Primary)Job OverviewJoining a large network offers numerous benefits. With over 500 ProMedica Physicians and advanced practice...


  • Toledo, United States ProMedica Full time

    **Customer Service Representative - TPC Byrne HME - Full Time - Days** Toledo, Ohio **Description** The Customer Service Representative receives and processes telephone, fax and walk in requests for home medical equipment, including respiratory related equipment. This may require work outside of the branch location to include physician office...


  • Toledo, United States Rachel Beranek - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Rachel Beranek - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...


  • Toledo, United States Coinstar, LLC Full time

    Job DescriptionJob DescriptionThe Transportation Services Representative is responsible for providing coin & cash handling and transportation responsibilities which involves using a specialty designed hand truck to pull/push coin bins weighing up to 600lbs from the kiosk to a company issued truck and deliver them to a designated location. With input from...

  • Customer Service Clerk

    2 months ago


    Toledo, United States Old Dominion Freight Full time

    Customer Service Clerk page is loaded **Customer Service Clerk** **Customer Service Clerk** locationsToledo, OH time typeFull time posted onPosted Today job requisition idR-2021-5977 Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer...


  • Toledo, Ohio, United States David's Bridal Full time

    Alterations Service RepresentativeLocation: Ohio - Toledo AreaBusiness Type: Retail - Alterations Customer ServiceWelcome to Davids Bridal, where we are committed to empowering our clients to achieve their dreams, whether it involves selecting the ideal wedding gown or embarking on a fulfilling career.We are excited to enhance our Alterations division and...