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Customer Service Representative

2 months ago

Toledo, Toledo, United States Meijer Full time

About Meijer

Meijer is a family-owned business that has been serving people and communities for over 85 years. As a multi-billion dollar retailer, we strive to provide career and community opportunities centered around leadership, personal growth, and development.

Job Summary

We are seeking a Customer Service Representative to join our team at Meijer. As a Customer Service Representative, you will be responsible for providing efficient and effective customer service in the checkout lane, creating a positive and lasting impact on Meijer customers.

Key Responsibilities

  • Utilize technology to complete activities and tasks.
  • Create 'WOW' moments that have a positive and lasting impact on our customers.
  • Complete transactions, handle money in all forms responsibly, and maintain accuracy of point of sale purchases.
  • Use good eye contact and body language, displaying a friendly and outgoing attitude.
  • Be prepared to handle customer questions adequately and appropriately.
  • Build trustful relationships with customers to encourage return visits.

Requirements

  • 18 years of age or older.
  • Strong listening and communications skills, face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • Desire to work with customers.
  • Previous retail or customer experience preferred but not required.
  • Good verbal communication skills.
  • Detail oriented and organized.
  • Friendly outgoing attitude.
  • Ability to operate cashier register system.

About Working at Meijer

As a Meijer team member, you will have access to a range of benefits, including weekly pay, scheduling flexibility, paid parental leave, paid education assistance, team member discount, and development programs for advancement and career growth.