Compliance Advisory Manager
2 months ago
The Capital One Retail Bank Compliance team is seeking a Compliance Advisor Manager with a passion for advising and collaborating with business partners to mitigate consumer compliance risk and to take care of our customers. The Manager will join our Retail Bank Compliance team and act as a critical partner in the planning and execution of business initiatives and products to ensure compliance with federal and state consumer laws and regulations. The Manager will use their relationship building, expertise, and communication skills to analyze risks and drive actions that sustain business objectives and processes in a well-managed and compliant way. A successful Manager in this role will be highly self-motivated and possess a growth mindset, as well as be forward-thinking about the evolution of the consumer banking regulatory environment, technologically adept, and a keen problem solver.
Responsibilities
Provide guidance and effective challenge to our Retail Bank business on consumer compliance risks
Maintain subject matter expertise of existing consumer banking laws and regulations, including Reg CC, Reg DD, Reg B, FCRA, ADA, SCRA, Reg E, Reg O, UDAAP, CRA, and state laws pertaining to deposit accounts and UDAP
Develop strong working knowledge of business products, services, processes, and strategy
Communicate with and support business leaders through one-on-one and group/project interactions
Execute risk assessments and independently evaluate the effectiveness of the business’s risk mitigation actions
Advise the business on the development of effective consumer compliance controls and monitoring, and steps to take to comply with changes in consumer banking laws and regulations
Closely follow emerging consumer banking trends, including the development of new laws and evolving emerging risks
Actively engage in problem solving and knowledge sharing with others within the Compliance and Legal departments
Participate in and support Compliance senior leadership with risk reporting and regulatory engagements
The ideal candidate will possess:
A focus on results and achieving short- and long-term goals
A proven track record of supporting and working across groups and functions and with a senior management team
Ability to navigate ambiguous situations to drive clarity and execute a risk agenda in a fluid environment within a highly-regulated industry
Solid teamwork skills; an ability to contribute to and leverage the capabilities of a high performing, cross-functional team
Highly developed interpersonal, presentation, and communications skills (written and oral)
Strategic influencing skills, with the ability to build understanding and agreement among diverse groups
Strong judgment, integrity, and discretion in handling highly sensitive and confidential issues
An understanding of how banking technology performs, and how consumer laws and regulations
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