Sales Operations Support Manager

1 month ago

Akron, United States Babcock & Wilcox Full time
Description

The Sales Operations Manager will be responsible for managing the sales operations functions, working closely with the P&L leaders, Sales, Data Analytics, and other key stakeholders to track and drive revenue growth, support sales strategies, develop KPIs and other metrics, lead market analysis and intelligence, and drive operational efficiency

•Manage B&W's proprietary opportunity tracker (CRM tool) built on Microsoft's Power Platform to drive pipeline growth

•Create industry analyses to support both Thermal and Clean Energy segments

•Develop targeted account plans to increase aftermarket parts and services bookings

•Support regional sales inititaves and go-to market strategies with quantative and qualitative data

•Lead sales enablement, including sales training, tools and resources.

•Facilitate Strategic Selling sessions on target projects with support of Proposals, Sales, and Business Units

•Develop and maintain sales key performance indicators (KPI's), including reporting and analytics dashboards

•Collaborate with the sales and product development teams to develop and execute sales strategies.

•Manage the sales operations team, including performance management and development.

•Work closely with other key stakeholders, including Field Sales (domestic and international), Sales Rep Management, Product Line Leaders, Data Analytics, Marketing, Finance and Operations, to ensure alignment and collaboration.

Qualifications

  • Bachelor's degree in Marketing, Business, Economics, or related field, or equivalent experience in lieu of a degree
  • 4+ years' experience in business development, sales, sales operations, or marketing, preferrably in the industrial or energy sectors
  • 4+ years' experience in strategy
  • 4+ years' experience in analytics
  • Must be able to work independently and proactively
  • Proficient in Microsoft O365, especially PowerBI and Excel
  • Networking and relationship building skills
  • Experience in being a change-agent with aProcess improvement mindset
  • Resourcefulness and tenaciousness in pursuit of data accuracy and delivery
  • Analytical and critical thinking skills with the ability to both draw conclusions and make recommendations
  • Experience developing and maintaining a Customer Relationship Management (CRM) system and tracking KPI's for performance
  • Experience partnering with marketing staff to create effective sales and marketing programs.
  • Excellent interpersonal skills and demonstrated ability to inspire a team
  • Demonstrated success using multiple sales channels to achieve sales goals
  • Excellent verbal and written communication skills
  • High level of organizational intelligence

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