IT User Support Specialist

2 weeks ago


Woodbridge, United States Global Channel Management Full time

About the job IT User Support Specialist

IT User Support Specialist II needs 5+ years experience

IT User Support Specialist II requires:

  • 3+ years, 5+ years preferred
  • Vocational and/or Technical Education Preferred
IT User Support Specialist II duties:
  • Provide a high level of customer service while working in a dynamic complex environment under limited supervision and direction. Provide second level end-user PC support for staffed locations and remote offices.
  • Provide high level on-site call center support,
  • Perform configuration/installation and troubleshooting of PC hardware including laptops, VDI, desktops, tablets/iPads, printers, messaging and mobile devices, and MIFI
  • Install, configure, and troubleshoot Windows operating systems, MacOS, Microsoft Office
  • Suite other applications.
  • Provide incident & problem summaries, status reports, and project status as required
  • Comply with and support ITIL change-incident-problem-asset management processes and work instructions
  • Coordinate with 2nd and 3rd tier teams to ensure timely resolution of complex end user
  • technology issues and incidents to ensure meeting agreed upon service levels
  • Maintain highly accurate inventory records
  • Provide end user training and knowledge documentation
  • Deploy, procure, and collect desktop equipment from end user.
  • Provides day-to-day technical support to employees for a range of hardware and software related systems.
  • Under limited supervision, this job responds to problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.


  • Woodbridge, United States VIO Med Spa Full time

    Job Description Job Description Description: Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately Position Title: Guest Experience Specialist Department: Spa Operations Reports to: Spa Manager Position Summary (Purpose): The Guest Experience Specialist is responsible for...


  • Woodbridge, United States VIO Med Spa Full time

    Job DescriptionJob DescriptionDescription:Responsibilities:- Greet and welcome guests in a friendly and professional manner- Check-in and check-out guests efficiently and accuratelyPosition Title: Guest Experience SpecialistDepartment: Spa OperationsReports to: Spa ManagerPosition Summary (Purpose): The Guest Experience Specialist is responsible for ensuring...


  • Woodbridge, United States KBC Advisors LLC Full time

    Job DescriptionJob DescriptionKBC Advisors is seeking a Platform Services Specialist to support our team! We offer a dynamic, innovative environment with a company that is reimagining industrial real estate research.As a Platform Service Specialist at KBC, you will be responsible for project management and transaction support for our New Jersey brokerage...


  • Woodbridge, United States KBC Advisors LLC Full time

    Job DescriptionJob DescriptionKBC Advisors is seeking a Platform Services Specialist to support our team! We offer a dynamic, innovative environment with a company that is reimagining industrial real estate research.As a Platform Service Specialist at KBC, you will be responsible for project management and transaction support for our New Jersey brokerage...


  • Woodbridge, United States Didlake Full time

    Starting pay $29.00/hr The Employment Specialist III provides support, assistance, and guidance to individuals with disabilities that will enable them to develop skills and enhance their ability to fully engage with their community. Project SEARCH is a work transition program that takes place in a host business in the community. Project SEARCH real-life...

  • Marketing Specialist

    3 weeks ago


    Woodbridge, United States Their Place Full time

    Job DescriptionJob Description We are seeking a dynamic and experienced Fundraising and  Marketing Specialist to join our team. The ideal candidate will be passionate about  fundraising and marketing initiatives, with a proven track record of successfully  developing and implementing strategies to increase donor engagement, drive  revenue growth, and...

  • Marketing Specialist

    3 weeks ago


    Woodbridge, United States Their Place Full time

    Job Description Job Description We are seeking a dynamic and experienced Fundraising and Marketing Specialist to join our team. The ideal candidate will be passionate about fundraising and marketing initiatives, with a proven track record of successfully developing and implementing strategies to increase donor engagement, drive revenue growth, and enhance...


  • Woodbridge, United States UFC GYM Woodbridge, VA Full time

    Job DescriptionJob DescriptionThe Front Desk Membership Specialist will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. This position is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current...

  • Scada Technician

    2 days ago


    Woodbridge, United States Prince William County Service Authority Full time

    **Position Summary**: Performs a variety of technical and administrative functions, with responsibility for the operation, programming, and maintenance of the control systems, associated PLC equipment, and smart instruments. This position reports to the SCADA manager and is part of the SCADA Team responsible for the dependability, optimization, and...


  • Woodbridge Township, United States dunnhumby Full time

    We are looking for a dynamic Client Support Analyst to join our team. In this role, you will be required to attend to user queries, and requests via phone or email. You'll also be helping clients set up their accounts in our software and walk them through its features, as well as collaborating with the client team in training and upskilling our...


  • Woodbridge, United States SAIC Full time

    Job ID: 2406774-WOODBRIDGE-VA **Location**:WOODBRIDGE, VA, US **Date Posted**:2024-05-14 **Category**:Engineering and Sciences **Subcategory**:Systems Engineer **Schedule**:Full-time **Shift**:Day Job **Travel**:No **Minimum Clearance Required**:Top Secret **Clearance Level Must Be Able to Obtain**:TS/SCI **Potential for Remote...


  • Woodbridge, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionGarden State Veterinary Services is looking to add a full time board-certified, or residency trained Veterinary Ophthalmologist to our well established, rapidly growing 24-hour emergency and specialty hospital!Garden State Veterinary Services is a centrally located New Jersey ER/Specialty practice that is in a prime location...


  • Woodbridge, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionGarden State Veterinary Services is looking to add a full time board-certified, or residency trained Veterinary Cardiologist to our well established, rapidly growing 24-hour emergency and specialty hospital!Garden State Veterinary Services is a centrally located New Jersey ER/Specialty practice that is in a prime location with...


  • Woodbridge, Virginia, United States Lightwave Dental Full time

    About the Practice:   Lightwave, founded in 2016, is a high-growth company building the group model for the future of the dental industry. Lightwave is passionate about doing things the right way with a tight focus on high quality, core values, and taking care of their people. Lightwave is a dental leadership organization that focuses on partnering,...


  • Woodbridge, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionGarden State Veterinary Services is looking to add an additional full time board-certified, or residency trained Veterinary Criticalist to our well established, rapidly growing 24-hour emergency and specialty hospital!Garden State Veterinary Services is a centrally located New Jersey ER/Specialty practice that is in a prime...


  • Woodbridge, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionGarden State Veterinary Services is looking to add an additional full time board-certified, or residency trained Veterinary Criticalist to our well established, rapidly growing 24-hour emergency and specialty hospital!Garden State Veterinary Services is a centrally located New Jersey ER/Specialty practice that is in a prime...


  • Woodbridge, United States Sentara Healthcare Full time

    We are currently recruiting for a Medical Assistant-Full Time.. This position requires a HS Degree or GED. **Benefits**: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and...


  • Woodbridge Township, United States Phaxis Full time

    Prestigious financial services firm needs an experienced Payroll and Tax Specialist.Our client is a privately owned and independent asset management firm providing comprehensive investment management, wealth planning, and family office services. They are a small firm with a strong culture and a collaborative work environment offering a hybrid work schedule,...


  • Woodbridge, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionGarden State Veterinary Services is looking for experienced Emergency Veterinarians to join our well established, rapidly growing 24-hour emergency and specialty hospital!Garden State Veterinary Services is a centrally located New Jersey ER/Specialty practice that is in a prime location with access to the beach, the Poconos and...


  • Woodbridge, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionGarden State Veterinary Services is looking for experienced Emergency Veterinarians to join our well established, rapidly growing 24-hour emergency and specialty hospital!Garden State Veterinary Services is a centrally located New Jersey ER/Specialty practice that is in a prime location with access to the beach, the Poconos and...