CVA Parts Coordinator

Found in: Lensa US P 2 C2 - 2 weeks ago

Raleigh, United States Gregory Pool Equipment Company Full time

This position is responsible for coordinating and processing the GPEC and Cat Financial (CFAS) Customer Value Agreements (CVA’s) contracts from tracking, contacting the customer, opening the service call, ordering the parts, ensuring pickup/delivery, reviewing the service call for accuracy, closing the service call, and updating GPAX scheduled services menu. ESSENTIAL DUTIES: Customer Service:

Coordinate Parts CVA’s and parts pickup directly with internal and external customers. Ensure that quality customer service is provided in a timely manner at all times. Actively pursue labor upsell opportunities with Parts CVA customers to PSSR’s and communicate wins to PM Service Dispatchers Work closely with Cat Financial and GPEC Maintenance Contract Specialist to ensure accurate execution of Parts CVA’s. Solicit machines hours periodically for scheduling purposes. Work closely with EMServices to ensure product link devices are accurate and reporting. Resolve customer complaints directly or through the appropriate PSSR or Service Department Manager. Administration:

Establish order priorities, coordinates, and schedules parts pickup or delivery with Parts CVA Customers from the Raleigh, Fayetteville, Mebane, Washington, and Wilmington branches. Track service intervals using prioritized PM Due report and contacts customers when equipment is due for service. Place parts orders accurately and to specified destinations as agreed upon by customer. Review prepaid parts only accounts for available funds. Open Parts CVA service calls in a timely manner. Review service calls for accuracy and close utilizing WIP room procedures and processes. Manage Parts CVA contracts to ensure completion within Accuracy metrics. Work closely with Cat Financial and Internal customers to ensure Parts CVA contracts are being executed accurately and to the agreement terms. Quote individual PM prices for upsold labor opportunities. Serve as the liaison between the PM Service Manager and other departments within the company. MINIMUM REQUIREMENTS Education: Associate

degree with one year of related experience or a h

igh school graduate with three years

of

related experience Work Experience: Experience in

logistics

or other high-volume related experience preferred. Physical: Must be able to work for

long periods

while seated

. Other: Must be able to

multi-task. Exceptional organizational skill

s

.

Good

communication

and

customer relations

skills

and a pleasant personality are essential

.

Must

have intermediate PC skills with

Microsoft office software. This job description is not intended to be all-inclusive.

The PM Service Manager

may request and assign you similar duties

or

additional

. Any major modification of this job role requires Human Resources approval. Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

#J-18808-Ljbffr

  • CVA Parts Coordinator

    Found in: Lensa US P 2 C2 - 1 week ago

    Raleigh, United States CareerBuilder Full time

    This position is responsible for coordinating and processing the GPEC and Cat Financial (CFAS) Customer Value Agreements (CVAs) contracts from tracking, contacting the customer, opening the service call, ordering the parts, ensuring pickup/delivery, reviewing the service call for accuracy, closing the service call, and updating GPAX scheduled services menu....

  • Office Coordinator

    1 day ago

    Raleigh, United States Targetbase Full time

    As a data-driven, strategic marketing agency, we believe our clients become stronger when they leverage the wealth of information consumers provide every day. At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, which improves consumer engagement and drives a more profitable outcome for...

  • Sales Coordinator

    2 days ago

    Raleigh, United States TBC Hotels Full time

    Job DescriptionJob DescriptionDescription:Located on Hillsborough Street, across adjacent to the iconic Memorial Bell Tower at North Carolina State University, the Aloft Raleigh hotel’s vibe is consistent with the youthfulness and vibrancy Raleigh is known for. From its sassy rooms with modern flair to its social WXYZ bar and remix lounge, a stay at Aloft...

  • Front Office Coordinator

    15 hours ago

    Raleigh, United States Staffing Proxy Full time

    Job DescriptionJob DescriptionHearing and Audiology Services is an independent, locally-owned audiology practice offering comprehensive services to patients in Raleigh, NC.Committed to delivering exceptional patient care, the clinic is seeking a dedicated individual to fill the role of Front Office Coordinator and join their team.The Front Office Coordinator...

  • Marketing Coordinator

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Raleigh, United States Robert Half Full time

    We are seeking a meticulous and experienced Marketing Coordinator for data migration and management of our client's co-op software. This individual will play a critical role in updating, storing, and managing marketing data utilizing their strong analytical and technical skills.Key Responsibilities:1. Oversee the transfer of marketing data from the existing...

  • Front Office Coordinator

    19 hours ago

    Raleigh, United States Staffing Proxy Full time

    Job DescriptionJob DescriptionHearing and Audiology Services is an independent, locally-owned audiology practice offering comprehensive services to patients in Raleigh, NC.Committed to delivering exceptional patient care, the clinic is seeking a dedicated individual to fill the role of Front Office Coordinator and join their team.The Front Office Coordinator...

  • Utility Coordinator

    1 day ago

    Raleigh, United States Pennoni Full time

    Job DescriptionPennoni is a multidisciplinary consulting engineering firm founded more than five decades ago. We approach engineering challenges from a wider spectrum of angles than most, from land development to energy management. Our goal is to help communities and private sector clients alike navigate the ever-changing technological advancements available...

  • People Coordinator

    5 days ago

    Raleigh, United States Red Hat Software Full time

    About the job: The Red Hat Human Resources (HR) Shared Services Center (SSC) team is looking for an HR Coordinator to join us in Raleigh. In this role, you will be a core member of our HR Operations team, playing an integral part in supporting Red Hat associates by delivering People team (HR) programs. You will work with a diverse HR team and contribute...

  • Patient Services Coordinator

    6 days ago

    Raleigh, United States CORA Physical Therapy Full time

    Ignite Your Career With CORA!As a Patient Services Coordinator, youll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. Youll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, youll help create a great first impression and overall...

  • Part-Time Sales Administrator

    2 weeks ago

    Raleigh, United States Infranet Technologies Group Full time

    Job DescriptionJob DescriptionJob Title: Part-Time Sales AdministratorLocation: Raleigh, NCHours: 20-30 hours per week during the summer months About Us:Infranet Technologies Group is a leading provider of innovative technology solutions tailored to meet the needs of businesses across various industries. We specialize in providing cutting-edge networking...

  • Part-Time Sales Administrator

    4 days ago

    Raleigh, United States Infranet Technologies Group Full time

    Job DescriptionJob DescriptionJob Title: Part-Time Sales AdministratorLocation: Raleigh, NCHours: 20-30 hours per week during the summer months About Us:Infranet Technologies Group is a leading provider of innovative technology solutions tailored to meet the needs of businesses across various industries. We specialize in providing cutting-edge networking...

  • Supply Chain Coordinator

    3 weeks ago

    Raleigh, United States TARGAN Inc. Full time

    Job DescriptionJob DescriptionDescription:TARGAN is looking for a Purchasing Coordinator to join the Supply Chain team. The Purchasing Coordinator primarily supports the purchasing team and facilitates various supply chain functions. This includes order and data entry, order follow-up, and streamlining suppliers' and internal teams' communication. In...

  • Patient Services Coordinator

    Found in: Talent US C2 - 2 weeks ago

    Raleigh, United States CORA Physical Therapy Full time

    Patient Services Coordinator - Float Ignite Your Career With CORA! As a Patient Services Coordinator at CORA, you’ll be a vital part of our clinic support team by providing meaningful patient interactionsand exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above...

  • Part-Time Licensed Therapist

    1 day ago

    Raleigh, United States LEARN Behavioral Full time

    Overview Priorities is looking a Licensed Therapist to join our team in North Carolina! We are seeking an experienced and enthusiast mental health therapist to join our team with strong interest in advancing clinical assessment and therapeutic skills, the desire to work in a multidisciplinary and family-focused service model, and exceptional report writing...

  • Part-Time Licensed Therapist

    Found in: Lensa US P 2 C2 - 3 weeks ago

    Raleigh, United States Priorities ABA Full time

    Overview: Priorities is looking a Licensed Therapist to join our team in North Carolina! We are seeking an experienced and enthusiast mental health therapist to join our team with strong interest in advancing clinical assessment and therapeutic skills, the desire to work in a multidisciplinary and family-focused service model, and exceptional report...

  • Batcher |Part-Time|Dreamville

    Found in: beBee jobs US - 2 weeks ago

    Raleigh, North Carolina, United States teamworkonline Full time

    OverviewAs a Batcher Associate, you will support the Batcher in coordinating and managing various aspects of music festivals. Your role will involve assisting with scheduling, logistics coordination, and communication tasks to ensure the smooth execution of festival activities. This position requires strong organizational skills, attention to detail, and the...

  • Batcher |Part-Time|Dreamville

    Found in: beBee S US - 3 weeks ago

    Raleigh, United States teamworkonline Full time

    OverviewAs a Batcher Associate, you will support the Batcher in coordinating and managing various aspects of music festivals. Your role will involve assisting with scheduling, logistics coordination, and communication tasks to ensure the smooth execution of festival activities. This position requires strong organizational skills, attention to detail, and the...

  • Engineering / Utility Coordinator

    1 day ago

    Raleigh, United States Pennoni Full time

    Job DescriptionPennoni is a multidisciplinary consulting engineering firm founded more than five decades ago. We approach engineering challenges from a wider spectrum of angles than most, from land development to energy management. Our goal is to help communities and private sector clients alike navigate the ever-changing technological advancements available...

  • Engineering / Utility Coordinator

    4 days ago

    Raleigh, United States Pennoni Full time

    Job Description Pennoni is a multidisciplinary consulting engineering firm founded more than five decades ago. We approach engineering challenges from a wider spectrum of angles than most, from land development to energy management. Our goal is to help communities and private sector clients alike navigate the ever-changing technological advancements...

  • Part-Time Licensed Therapist

    1 day ago

    Raleigh, United States LEARN Behavioral Full time

     Priorities is looking a Licensed Therapist to join our team in North Carolina!  We are seeking an experienced and enthusiast mental health therapist to join our team with strong interest in advancing clinical assessment and therapeutic skills, the desire to work in a multidisciplinary and family-focused service model, and exceptional report writing and...