Front Office Coordinator
3 weeks ago
Hearing and Audiology Services is an independent, locally-owned audiology practice offering comprehensive services to patients in Raleigh, NC.
Committed to delivering exceptional patient care, the clinic is seeking a dedicated individual to fill the role of Front Office Coordinator and join their team.
The Front Office Coordinator will play a vital part in ensuring the smooth operation of the clinic's front desk. Responsibilities include greeting and assisting patients, scheduling appointments, managing paperwork, and cultivating a professional and friendly atmosphere.
Responsibilities
Patient Communication & Engagement:
- Serve as the main point of contact for patients, both in-person and over the phone.
- Provide exceptional customer service by addressing inquiries, scheduling appointments, and resolving concerns professionally.
- Foster positive relationships with patients by actively listening, showing empathy, and addressing their needs and concerns.
- Coordinate and manage patient appointments to ensure efficient scheduling and resource allocation.
- Maintain accurate appointment schedules in the system.
- Collect and manage patient information, including medical history, insurance details, and personal demographics.
- Ensure completeness, accuracy, and compliance with privacy regulations for all patient records.
- Assist with various administrative tasks, such as data entry, filing, and organizing patient files.
- Maintain inventory of office and clinical supplies to ensure availability for daily operations.
Requirements
- Experience in customer service or front office administrative services (medical office is a plus)
- Proficient in Microsoft Office, Word, Excel, and Outlook
- Exceptional time management, interpersonal, verbal, and written communication skills
- Proactive and organized with the ability to multitask.
Company DescriptionStaffing Proxy is a Recruiting and HR agency specializing in the hearing healthcare industry.
Our mission is to help every employer become an Employer of Choice (EoC) while building lasting connections between exceptional employers and the industry's brightest minds.Company DescriptionStaffing Proxy is a Recruiting and HR agency specializing in the hearing healthcare industry. \r
Our mission is to help every employer become an Employer of Choice (EoC) while building lasting connections between exceptional employers and the industry's brightest minds.
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Front Office Coordinator
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Raleigh, United States Staffing Proxy Full timeJob DescriptionHearing and Audiology Services is an independent, locally-owned audiology practice offering comprehensive services to patients in Raleigh, NC.Committed to delivering exceptional patient care, the clinic is seeking a dedicated individual to fill the role of Front Office Coordinator and join their team.The Front Office Coordinator will play a...
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Raleigh, United States Staffing Proxy Full timeJob DescriptionJob DescriptionHearing and Audiology Services is an independent, locally-owned audiology practice offering comprehensive services to patients in Raleigh, NC.Committed to delivering exceptional patient care, the clinic is seeking a dedicated individual to fill the role of Front Office Coordinator and join their team.The Front Office Coordinator...
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