Retail Operations Manager
Found in: Lensa US P 2 C2 - 2 weeks ago
Retail Operations Manager
EV Charging
Location: Los Angeles (Hybrid)
Salary: $90K + heavy stake in equity
Currently partnered with an exciting, leading EV-C Series A Startup who are searching for a Retail Operations Leader who can deliver exceptional retail customer service to their partners and spearhead operations internally.
Responsibilities:
Lead and inspire a local retail team, contributing significantly to the overall team ethos.
Equip your team with comprehensive training and knowledge to ensure excellent initiation for drivers, enabling their success on our platform.
Actively manage and enhance vehicle availability and quality to ensure optimal fleet usage.
Regularly assess and refine operational processes both at your retail site and across the organization.
Provide insights and suggestions to enhance customer experience and vehicle readiness for customer use.
About You:
At least four years of experience in managing retail, customer service, or vehicle rental teams.
Skilled in coaching and developing emerging leaders, exemplifying the performance and values expected from the team.
Passionate about delivering outstanding customer service with a proven track record.
Proficient in smartphone/tablet usage and applications, and skilled in Microsoft Excel/Google Sheets.
Excellent problem-solving and critical thinking abilities, adept at creating SOPs and innovative solutions for unexpected challenges.
Benefits:
Competitive salary and stock options.
Comprehensive health, dental, and vision insurance.
Generous PTO policy.
Sounds like you? Please click on the Easy Apply button. You can also send your resume directly to Nicholas.maharjan@storm4.com or message me directly
Storm4 is a specialist GreenTech recruitment firm with clients across Europe, APAC and North America. To discuss open opportunities or career options, please visit our website at
www.storm4.com
and follow the Storm4 LinkedIn page for the latest jobs and int el.
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