Account Manager

3 weeks ago


Cleveland, United States OverDrive Full time
Description

The Account Manager's responsibilities include building and nurturing strong relationships with OverDrive's partners by helping them develop their digital collection, while also maximizing OverDrive's content sales and market share. This position represents the primary relationship with partners in the ongoing support and management of their OverDrive service.

Responsibilities
  • Be knowledgeable on all relevant OverDrive and Kanopy products, services, and features.
    Serve as the partners' primary contact for questions, concerns, and requests and delegate as appropriate.
  • Drive revenue growth in assigned territory based on set targets.
  • Demonstrate a strong focus on customer retention, including being proactive in managing the contract renewal process.
  • Provide consultative selling to maximize the value proposition to the partner.
  • Work collaboratively with Digital Content Librarians and Product Support Specialists to ensure the best service is provided to each partner.
  • Assist partners with identifying and reallocating new budget sources to increase spending on digital content.
  • Participate in weekly meetings with management to present progress toward goals and collaborate on sales strategies.
  • Drive demand in assigned territory through focused calls (Zoom and telephone), office hours, webinars, email campaigns, and other innovative methods. Meet assigned engagement metrics.
  • Regularly travel to key accounts to present partner performance and collection development data and product/feature updates Participate in weekly meetings with management to present progress toward goals and collaborate on sales strategies.
  • Proactively follow up and nurture upsell new opportunities.
  • Develop and maintain understanding of assigned territory and partners within. This includes having conversations with partners around budgets.
  • Maintain the highest level of customer satisfaction with accounts in assigned territory.
  • Attend select tradeshows and industry events in assigned territories.
  • Maintain data of partner information into Salesforce. Maintain a pipeline to help forecast and manage budget for accounts on a monthly / quarterly / annual basis.
  • Assist as needed on new business sales.
Requirements
  • Bachelor's degree in related field, or equivalent experience.
  • 1-3 years of consultative sales experience.
  • Confident, proactive, and energetic; professional and team-oriented sales approach.
  • Superior customer service skills.
  • Excellent time management and organizational skills.
  • Team player.
  • Strong presentation skills.
  • Outstanding Microsoft Office skills.

What's Next

As you've probably guessed, OverDrive is a place that values individuality and variety. We don't want you to be like everyone else, we don't even want you to be like us-we want you to be like you So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.

OverDrive values diversity and is proud to be an equal opportunity employer.

#LI-DNI
  • Accounting Manager

    4 weeks ago


    Cleveland, United States McGregor Foundation Full time

    Job DescriptionJob DescriptionSUMMARYDirect financial activities of the entire organization by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIESManage Accounts Payable, Payroll and Accountant positions and develops and monitors outcomes indicators and implements performance improvement strategies appropriately.Establish areas of...

  • Accounting Manager

    3 weeks ago


    Cleveland, United States Ringside Talent Full time

    Job Description We are looking for an Accounting Manager to work for our client. The ideal candidate will align with the responsibilities and qualifications outlined below. Responsibilities: Achieve and exceed goals including performance goals, budget goals, team goals, etc. Maintain a strong accounting and operational control environment to safeguard...

  • Accounting Manager

    1 month ago


    Cleveland, United States Ringside Talent Acquisition Partners Full time

    We are looking for an Accounting Manager to work for our client. The ideal candidate will align with the responsibilities and qualifications outlined below. Responsibilities: Achieve and exceed goals including performance goals, budget goals, team goals, etc. Maintain a strong accounting and operational control environment to safeguard assets. Assist in the...

  • Account Manager

    7 days ago


    Cleveland, United States Midwest Energy Companies Full time

    Job DescriptionJob Description This position is a part of the Account Management Team within Midwest Energy Services. Midwest Energy Services provides the best in class servicing to corporate and small business customers through support of direct face to face consultations and communicating with assigned all clientele. This position ensures the continued...

  • Account Manager

    2 weeks ago


    Cleveland, United States Randstad USA Full time

    Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will be responsible for driving new business through direct client engagement, territory planning, and selling our services. We prioritize building lasting relationships with clients and candidates, aiming to...

  • Account Manager

    2 weeks ago


    Cleveland, United States Randstad USA Full time

    Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will be responsible for driving new business through direct client engagement, territory planning, and selling our services. We prioritize building lasting relationships with clients and candidates, aiming to...

  • Account Manager

    18 hours ago


    Cleveland, United States Schill Landscaping & Lawn Care Services, LLC Full time

    Job Type Full-timeDescriptionAn Account Manager/Client Care Specialist is responsible for client account management, including client retention, enhancement sales, new contract sales, business development, production layout and overview. This position will also ensure total client satisfaction while assisting the production department to produce the jobs...

  • Account Manager

    18 hours ago


    Cleveland, United States Hilti Corporation Full time

    What's the role? We're looking for account managers from all different backgrounds to join our regional sales team. This is no ordinary sales job, as ours is a uniquely high performing and supportive working culture. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond....


  • Cleveland, United States Elite Vision Solutions Full time

    Job DescriptionJob DescriptionElite Vision Solutions is thriving as a business consulting and sales firm located in Cleveland! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team...


  • Cleveland, United States Elite Vision Solutions Full time

    Job DescriptionJob DescriptionElite Vision Solutions is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a dynamic and creative entry-level Customer Account Manager to engage our consumer audience in acquisitions and existing...

  • Account Manager

    1 month ago


    Cleveland, United States Touchstone II LLC Full time

    Job DescriptionJob DescriptionTouchstone is looking for an Account Manager for a client-specific team. This program account takes advantage of our entire line of services from BrandEQ and merchandise to ecomm platforms and inventory & fulfillment. The team needs a high-energy individual in the Cleveland area who can work directly with the client on-site to...

  • Account Manager

    1 month ago


    Cleveland, United States Hoist & Crane Service Group Inc Full time

    Job DescriptionJob DescriptionHoist & Crane Service Group is looking for a motivated Account Manager to create long-term, trusting relationships with our clients. The individual, preferably, must possess a knowledge of overhead cranes and other types of heavy machinery. Some knowledge about industrial elevators and overhead rolling doors is a plus....


  • Cleveland, United States JLL Full time

    Position goals: Manage a regional finance team and structure to deliver a high performing finance function across client /countries. Responsible for team management and development. Responsible for effective financial control processes. Ensure high quality financial reporting to the JLL Account Team and the client. Support the commercial management and...

  • Accounting Manager

    2 hours ago


    Cleveland, United States FedPro Full time

    FedPro, Inc. a subsidiary of FPC International, Inc., is seeking a motivated, technically savvy and strong problem solver to join our Accounting & Finance team as the Accounting Manager. In this leadership role, the hands-on Accounting Manager will be responsible for all areas relating to accounting, finance, and customer service. This role works closely...


  • Cleveland, United States Red Bull Full time

    Company DescriptionReporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays at all large and small format "off premise" stores. You will upsell inventory, cooler...


  • Cleveland, United States GTB Full time

    DescriptionWHO IS GTB? GTB is a global precision marketing agency, creating ideas that inspire people to act. Founded in 2007 to accelerate performance for the world's most iconic brands, GTB is part of WPP's industry-leading network of companies driving creative transformation. GTB works across 6 continents with offices worldwide. JOB TITLE: Associate...


  • Cleveland, United States FPC National Full time

    Join a leading firm in Industrial Precision Solutions and Advanced Technology as a Manufacturing Operations Manager. Collaborate with a global team to drive operational excellence and innovation. Make an impact in the manufacturing industry and contribute to the company's success.Responsibilities:Responsible for overall financial management and coordination...


  • Cleveland, United States FPC National Full time

    Join a leading firm in Industrial Precision Solutions and Advanced Technology as a Manufacturing Operations Manager. Collaborate with a global team to drive operational excellence and innovation. Make an impact in the manufacturing industry and contribute to the company's success. Responsibilities: Responsible for overall financial management and...


  • Cleveland, United States FPC National Full time

    Join a leading firm in Industrial Precision Solutions and Advanced Technology as a Manufacturing Operations Manager. Collaborate with a global team to drive operational excellence and innovation. Make an impact in the manufacturing industry and contribute to the company's success.Responsibilities:Responsible for overall financial management and coordination...


  • Cleveland, United States FPC National Full time

    Join a leading firm in Industrial Precision Solutions and Advanced Technology as a Manufacturing Operations Manager. Collaborate with a global team to drive operational excellence and innovation. Make an impact in the manufacturing industry and contribute to the company's success.Responsibilities:Responsible for overall financial management and coordination...