Front Desk Medical Receptionist

3 weeks ago


Alexandria, United States Northern Virginia Ophthalmology Associates Full time
POSITION OVERVIEW
  • A full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern Virginia
  • Must be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM
*POSITION REQUIREMENTS

*The successful candidate will have:
  • Previous medical receptionist experience
  • Knowledge of medical insurances and referrals
  • Good communication skills and be courteous, reliable, and a fast learner
IF YOU MEET THE ABOVE QUALIFICATIONS, PLEASE SEND YOUR RESUME ASAP FOR CONSIDERATION.

DETAILED JOB DESCRIPTION

We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: one in Fairfax, one in Falls Church, and one in Alexandria. We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients.

A successful candidate must:
  • Have exceptional customer service
  • Be able to multi-task, be organized, flexible, and be a team player
  • Be able to perform basic office tasks, including, but not limited to:
  • Greeting patients in a polite, prompt, professional, and helpful manner
  • Checking patients in/out
  • Collecting patient co-pays/unmet deductibles/balances
  • Answering phones in a pleasant manner
  • Dealing with patients' needs promptly
  • Scheduling appointments
  • Communicating effectively with the physicians, staff, and other doctor offices
  • Updating patient demographics in our practice management system (CareTracker PM)
  • Scanning in insurance cards and IDs in our EHR system (SRS EHR)
  • Maintaining a clean work area
  • Performing other office duties as needed


COVID-19 considerations:
To keep our employees safe, we require face masks for staff and patients. We also have plexiglass shields installed at our Front Desks and we have mandatory social distancing policies in-place as much as feasible.

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