Front Desk Receptionist/customer Service
2 weeks ago
Job Title: Part-Time Front Desk Receptionist at Pet Grooming Salon
Company Name: For Pets’ Sake
Location: Alexandria, VA
**Job Type**: Part-Time
**Job Description**:
For Pets’ Sake, an Alexandria, VA based pet grooming salon, is seeking a friendly and customer-focused individual to join our team as a Part-Time Front Desk Receptionist. As the first point of contact for our clients, you will play a crucial role in providing exceptional service and creating a positive experience for both human and furry customers alike.
**Responsibilities**:
- Greet clients and their pets warmly as they arrive at the salon
- Schedule appointments and manage the grooming appointment calendar
- Answer phone calls, respond to inquiries, and provide information about our grooming services
- Check-in and check-out clients, ensuring accurate billing and payment processing
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and managing client records
- Communicate effectively with groomers and other staff members to ensure smooth operation of the salon
- Handle client concerns or issues in a professional and courteous manner
**Requirements**:
- Previous experience in customer service, reception, or administrative roles preferred
- Passion for working with animals and providing excellent customer service
- Strong communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Proficiency in basic computer skills and familiarity with scheduling software is a plus
- Willingness to learn and adapt to the needs of the salon
- Availability to work evenings and weekends as needed
**Benefits**:
- Competitive hourly wage
- Employee discounts on grooming services
- Opportunities for advancement
- Fun and supportive work environment with fellow pet lovers
**Job Type**: Part-time
Pay: From $18.00 per hour
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Alexandria, VA 22302 (required)
Work Location: In person
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