Sales Operations Manager

4 weeks ago


Austin, United States Visa Full time

Job Description Team Summary The North America VAS Commercial Operations team is tasked with leading a cohesive, globally consistent Sales and Commercial operations strategy and delivery model. We have six functional areas of focus which are, Pipeline Management and forecasting of new sales, net revenue and performance metrics. Strategic planning inclusive of goal setting and outlooks for pipeline and revenue, identification and quantification of risks and opportunities, and ad hoc projects to drive revenue growth and expansion of product adoption across the region. Business Analysis with a focus on trends, data analytics, dashboards, and sales tools. Business Planning will focus on sales process delivery and optimization, sales cadence governance, territory management, business operations, inclusive of risk and audit activities. Sales Incentive Planning – partnering with the Sales Comp team on driving Sales behavior through incentive programs and quota performance. Sales Enablement, training and adoptions of sales best practices. What a Manager of VAS North America Sales and Commercial Operations does at Visa: The Manager of VAS North America Sales and Commercial Operations will be responsible for leading the implementation of effective sales and commercial strategies to drive revenue growth and expansion of our business model across the region. In addition, the role holder will develop and execute new, transformation projects to drive our Sales and Commercial Operations processes to achieve best in class sales execution. The position will work closely with regional Value-Added Services (VAS) other functional leaders to implement and coordinate systems and procedures. Responsibilities Support individual pipeline reviews & updates and VAS monthly AANR outlooks. Support quarterly and annual revenue and pipeline forecasting and goal creation with Sales Leadership and Finance MSO (Multi-Year Strategic Outlook) support. Quota setting and working with comp team to align plans and quotas at individual level and support any queries. Partner with Sales Ops Support to simplify operations and drive consistency and efficiencies in the Sales process. Support on QBR/MBR preparation for various internal updates. Signed Not Live and Deal Performance tracking, reporting & driving revenue acceleration through aligning resolution plans with Sales & other functions. Support collections effort in region to improve cashflow. Sales planning and territory management. AANR governance and application of appropriate process/policy. Ad-hoc projects including analysis for revenue driving initiatives. Why this is important to Visa? This position will support the global sales function of our Visa Value Added Services (VAS) organization, which is a USD8B+ revenue portfolio. You will be part of a high-impact sales & commercial operations team responsible for empowering the next chapter of growth for Visa. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. This role will be located at our San Francisco or Austin office.


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