Billing Support Specialist

2 weeks ago


Phoenix, United States Renren Full time

Lofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking a highly motivated Billing Support Specialist to join our team and drive growth within the industry. Join us on our exciting journey and help shape the future of technology within the real estate space

We are a 3-day in-office hybrid company and are seeking employees in the local Phoenix, AZ area to join our dynamic team

Job Overview

The Billing Support Specialist is responsible for providing exceptional customer support to clients regarding billing inquiries, troubleshooting billing-related issues, and offering ongoing training on billing systems and processes.

Responsibilities and Duties

  • Take ownership of billing issues raised by clients and ensure they are resolved efficiently.
  • Assist clients in finding solutions to complex billing queries and concerns.
  • Communicate with clients via phone, video conference, chat, and email to deliver timely and professional billing support.
  • Create informative content in our customer community and knowledge base to address common billing issues.
  • Demonstrate confidence and professionalism while troubleshooting billing discrepancies.
  • Set up, manage, and maintain billing services for both new and existing clients using our proprietary software.
  • Investigate and resolve billing discrepancies, software bugs, and other issues, escalating them as necessary.
  • Consistently follow up with clients on pending billing matters to ensure resolution.
  • Provide outstanding customer support across all communication channels, including social media.
  • Take on special projects related to billing enhancements or new features within our billing system.
  • Acquire in-depth knowledge of our billing product and the real estate industry to effectively address client inquiries.
  • Collaborate with various teams including sales, account managers, marketing, and technical teams on billing-related initiatives.
Requirements
  • Previous experience in billing, customer service, or technical support roles preferred.
  • Strong organizational skills and ability to manage time effectively.
  • Demonstrated consistency in work habits, with a strong work ethic and attention to detail.
  • Proficiency in computer skills, with a general understanding of websites, CRM systems, and mobile apps.
  • Ability to multitask and work independently to meet deadlines.
  • Excellent written and verbal communication skills, with the ability to work well in a team environment.
  • Positive demeanor and trustworthy character, with a customer-centric approach.
  • Proactive attitude and ability to take initiative in completing projects and tasks.
  • Capability to understand and articulate detailed information about our billing services and systems.
  • Understanding of the real estate industry is advantageous but not required.


  • Phoenix, United States Denova Collaborative Health Full time

    Medical Billing Specialist Job Purpose: The Medical Billing Specialist provides revenue cycle services by handling claim submissions, balancing accounts receivable bills, and updating computer records with data. Main Duties and Responsibilities: * Process, prepare, and submit all insurance claims, including Medicare billing forms * Complete insurance...


  • Phoenix, United States LHH Recruitment Solutions Full time

    Medical Billing Specialist - Follow up & Collections LHH Recruitment Solutions is searching for a full-time Medical Billing Specialist on a Direct Hire basis for a client in Phoenix, AZ. Our client is seeking a Medical Billing Specialist to handle follow up and collections and obtain additional information for claims processing. This position is located...

  • Accounts Receivable

    2 weeks ago


    Phoenix, United States STAFFING FISH LLC Full time

    About the job Accounts Receivable / Billing Specialist MUST LIVE IN PHOENIX, ARIZONA We are looking to hire an experienced and detail-oriented Accounts Receivable/Billing Specialist to join our team. The ideal candidate will have a strong background in accounting and be able to manage a high volume of accounts receivable and billing functions promptly and...

  • Accounts Receivable

    4 days ago


    Phoenix, United States STAFFING FISH LLC Full time

    About the job Accounts Receivable / Billing Specialist MUST LIVE IN PHOENIX, ARIZONA We are looking to hire an experienced and detail-oriented Accounts Receivable/Billing Specialist to join our team. The ideal candidate will have a strong background in accounting and be able to manage a high volume of accounts receivable and billing functions promptly and...

  • Billing Specialist

    2 weeks ago


    Phoenix, United States Thomas Printworks Full time

    Job DescriptionJob DescriptionWe are looking for a friendly and energetic person to join the Thomas Printworks team!Thomas Printworks is searching for a talented individual to work in our Billing department. This is an opportunity for an enthusiastic, fast learner with a 'can do', positive, and cheerful attitude to join a stable company. You must be...


  • Phoenix, United States OpenTech Alliance Full time

    Job Details Level: Experienced Job Location: Arizona - Corporate Headquarters - Phoenix, AZ Position Type: Full Time Education Level: 2 Year Degree Salary Range: $22.00 - $26.00 Hourly Travel Percentage: Negligible Job Shift: Any Job Category: Accounting Description : The Billing Specialist will be responsible for handling various aspects of...

  • Billing Specialist

    5 days ago


    Phoenix, United States Glades INC Full time

    Join the dynamic team at CJPS Home Care, Arizona's fastest-growing home care agency! Specializing in developmental disabilities and private pay services statewide, we're on the lookout for a talented Billing Administrator to join our Scottsdale office. In this role, you'll play a crucial part in our billing department, handling data entry, & ensuring smooth...


  • Phoenix, United States OpenTech Alliance Full time

    Job Details Level: Experienced Job Location: Arizona - Corporate Headquarters - Phoenix, AZ Position Type: Full Time Education Level: 2 Year Degree Salary Range: $22.00 - $26.00 Hourly Travel Percentage: Negligible Job Shift: Any Job Category: Accounting Description : The Billing Specialist will be responsible for handling various aspects of financial...


  • Phoenix, United States Worldwide Express Full time

    PURPOSE The Billing Dispute Specialist II is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications. ESSENTIAL DUTIES & RESPONSIBILITIES * Research and resolve billing related inquiries and...


  • Phoenix, United States Imsaz Full time

    ESSENTIAL FUNCTIONSEssential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Reasonable accommodations may be made to...


  • Phoenix, United States Sanctuary Recovery Centers Full time

    Job Description Job Description Salary: Sanctuary Recovery Centers of AZ is the premier treatment facility in Arizona. We provide sober living for those in need of a structured, program-oriented, sober living environment while in the early stages of recovery from alcohol and/or drug addiction. Residents get the support and tools needed to transition back...


  • Phoenix, United States TTF Recruitment Full time

    TTF is looking for a few A/R Specialists for full-time, contract-to-hire positions in Phoenix, AZ. These are Monday through Friday positions with a starting pay rate depending on experience. Job duties primarily include insurance follow-up with all medical insurance payors for unpaid or denied claims. Candidates must have experience with Blue Cross...


  • Phoenix, United States Scottsdale Perinatal LLC Full time

    Position Summary: Responsible for the day-to-day billing functions of the facility in accordance with current acceptable cost reimbursement principles relating to health care as directed by the Administrative Director or Physicians.Essential duties and responsibilities include, but are not limited to, the following:• Charge Processing -Ensuring all billing...


  • Phoenix, United States Sanctuary Recovery Centers Full time

    Job DescriptionJob DescriptionSalary: Sanctuary Recovery Centers of AZ is the premier treatment facility in Arizona. We provide sober living for those in need of a structured, program-oriented, sober living environment while in the early stages of recovery from alcohol and/or drug addiction. Residents get the support and tools needed to transition back into...


  • Phoenix, United States Southwest Barricades, LLC Full time

    Job DescriptionJob DescriptionBarricade Billing AssistantResponsibilities· Data Entry· Assist proofing and invoicing weekly/monthly· Assist handling department emails (Invoice revisions, customer disputes, invoice requests, lien waivers)· Prepare monthly AIA billings in various formats (Excel, Textura, GC Pay, Oracle)Qualifications· Proficient with...


  • Phoenix, United States Renren Full time

    Lofty, Inc is a rapidly growing and category-defining SaaS platform that caters to residential real estate agents, teams, and brokerages. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a...


  • Phoenix, United States Pathology Billing Services Full time

    Job DescriptionJob DescriptionThis position is fully in office Mon- Fri 7:00 am - 4:30 pm ((Transitioning to hybrid schedules soon) Located in North Phoenix - 1929 W Lone Cactus Dr., Phoenix, AZ 85027JOB SUMMARY:The Patient Account Representative Level II provide comprehensive advanced collection activity support to Pathology Billing Services, LLC, to...


  • Phoenix, United States Diamondback Healthcare Center Full time

    Overview Diamondback Healthcare Center is a 94 bed subacute skilled nursing facility with numerous specialty services, including an in house dialysis den, high acuity ventilator-tracheostomy unit and skilled level memory care pavilion located in Phoenix, AZ. Diamondback Healthcare Center provides a serene setting and compassionate care to our short stay...


  • Phoenix, United States RemX | The Workforce Experts Full time

    Start Date: ASAPOpenings: 3 open spotsEmployment Type: temp to hireLocation: Onsite: Longmont, CO 80501*Remote work opportunity after trainingSchedule: 8:00am-4:30pm M-FSalary: $20.50/hr.Job Summary:The IV (Intravenous ) Billing Specialist will be an integral member of the Client Billing Center and the billing in Framework LTC (long term care) for over 100...


  • Phoenix, United States Trinity Integrated Medicine Full time

    **MEDICAL BILLING MANAGER | Primary Care & Psychiatry | Full Time | Great Pay & Benefits | Bonus Opportunities | Private Practice | MUST HAVE EXPERIENCE WITH eClinicals** **---** We are seeking a highly experienced Medical Biller Manager **(Must have 3 Years Experience as a Billing Manager)** to join our private medical practice specializing in primary...