Current jobs related to Guest Arrival Expert - Vail Colorado, Eagle County, CO - Marriott International, Inc

  • Guest Service Expert>

    4 months ago

    Colorado Springs, United States Smashburger Full time

    Smashburger - 5320 N Nevada Ave #100 [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food...

  • Seasonal Guest Services Coordinator

    4 weeks ago

    Vail, Colorado, United States Exclusive Resorts LLC Full time

    Job OverviewPOSITION SUMMARY:The Concierge at Exclusive Resorts is dedicated to providing exceptional service to our members by facilitating all pre-arrival arrangements, managing communication, and nurturing relationships with various service providers including activity coordinators, dining establishments, and transportation services.KEY...

  • Seasonal Guest Services Coordinator

    3 weeks ago

    Vail, Colorado, United States Exclusive Resorts LLC Full time

    Job OverviewPOSITION SUMMARY:The Concierge at Exclusive Resorts is tasked with delivering exceptional service to our members by facilitating all pre-arrival arrangements, managing communications, and nurturing relationships with various service providers including activity coordinators, dining establishments, and transportation services.KEY...

  • Guest Services Supervisor

    4 weeks ago

    Vail, Colorado, United States HYATT Hotels Full time

    At Hyatt Hotels, we pride ourselves on delivering exceptional service in a welcoming environment. As a Guest Services Supervisor, you will play a pivotal role in ensuring our guests enjoy a seamless experience from the moment they arrive. Your leadership will guide a team dedicated to excellence in guest relations and operational efficiency.About Us:Located...

  • Guest Services Representative

    3 weeks ago

    Vail, Colorado, United States Vail Resorts Full time

    Join Our Team as a Front Desk AgentCompany: Vail ResortsLocation: Vail, CO, USPosition Type: Summer Seasonal 2024About Us:Vail Resorts is recognized as one of the World's Most Innovative Companies. We invite you to be part of our dynamic team where you can experience the beauty of the mountains while providing exceptional service to our guests.Your Role:As a...

  • Guest Services Representative

    4 weeks ago

    Vail, Colorado, United States Thesebastianvail Full time

    Position Overview:We are looking for a detail-oriented and customer-focused individual to fill the role of a Guest Services Representative. As the first point of contact for our guests, you will oversee all facets of their experience from arrival to departure.Key Responsibilities: Welcome guests warmly and professionally Facilitate the check-in and check-out...

  • Guest Services Representative

    4 weeks ago

    Vail, Colorado, United States Thesebastianvail Full time

    Position Overview:We are looking for a detail-oriented and customer-focused individual to take on the role of a Front Office Coordinator. As the initial point of contact for our guests, you will oversee all facets of their experience from arrival to departure.Key Responsibilities: Welcome guests warmly and professionally Facilitate the check-in and check-out...

  • Guest Services Representative

    4 weeks ago

    Vail, Colorado, United States Thesebastianvail Full time

    Position: Hotel Front Desk AgentWe are looking for a detail-oriented and customer-focused professional to fill the role of Hotel Front Desk Agent.As the initial point of contact for our guests, you will oversee all facets of their experience from the moment they arrive until their departure.Key Responsibilities: Welcome guests warmly and professionally...

  • Guest Room Attendant

    2 weeks ago

    Colorado Springs, Colorado, United States Tucci Learning Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Room Attendant to join our team at Tucci Learning Solutions. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key ResponsibilitiesAnticipate and respond to guests' needs in a prompt and...

  • Seasonal Guest Services Coordinator

    3 weeks ago

    Vail, Colorado, United States Exclusive Resorts LLC Full time

    Job OverviewPOSITION SUMMARY:The Concierge at Exclusive Resorts is dedicated to providing exceptional service to our members by coordinating all pre-arrival preparations, managing communications, and fostering relationships with various service providers, including activity organizers, dining establishments, and transportation services.KEY...

  • Guest Services Attendant

    4 weeks ago

    Colorado Springs, Colorado, United States of the Gods Resort Full time

    Position Overview: As a Guest Services Attendant, you will play a vital role in ensuring a welcoming atmosphere for all visitors. Key Responsibilities: Open doors for arriving and departing guests, providing a warm greeting. Assist guests with their luggage and guide them to their accommodations. Serve as a shuttle driver when required. Offer directions and...

  • Expert Culinary Specialist

    3 weeks ago

    Vail, Colorado, United States Vail Resorts Full time

    Job OverviewCrafting Culinary ExcellenceExperience the thrill of working in a vibrant mountain environment. Whether you are familiar with snowy landscapes or are new to the slopes, this role offers a unique opportunity to immerse yourself in nature while forging lasting relationships with colleagues and guests from diverse backgrounds.With numerous resorts...

  • Experienced Ski Valet

    2 weeks ago

    Vail, Colorado, United States Vail Resorts Full time

    Job Summary:The Experienced Ski Valet Team Lead is responsible for providing exceptional guest service to members and guests at The Arrabelle Club. This role requires a commitment to delivering outstanding customer experiences, ensuring that every interaction is personalized, timely, and professional.Key Responsibilities:Model and ensure ski valet staff...

  • Experienced Ski Valet

    3 weeks ago

    Vail, Colorado, United States Vail Resorts Full time

    Job Summary:The Experienced Ski Valet Team Lead is responsible for assisting members and guests with storing and issuing skis, snowboards, and poles. This role requires a high level of personalized guest service and attention to detail.Key Responsibilities:Model and ensure ski valet staff provides exceptional guest service to club members in a timely,...

  • Hotel Front Desk Agent

    3 months ago

    Vail, United States Sunridge Hotel Group Full time

    Job DescriptionJob DescriptionNEW Residence Inn by Marriott - Vail, CO (Opening September 2023)The new Residence Inn in Vail, CO is looking to hire a full-time Hotel Front Desk Agent / Guest Services to WOW our guests with hospitality from the moment they arrive until their departure. Do you like smiling, looking sharp, and making a good first impression on...

  • Guest Services Representative

    3 weeks ago

    Colorado Springs, Colorado, United States Garden of the Gods Resort and Club Full time

    Position Overview The Guest Services Representative plays a crucial role in providing exceptional service to guests and members, addressing inquiries through various communication channels, managing arrivals and departures, and facilitating reservations and cancellations with professionalism and efficiency. Key Responsibilities: Execute check-in and...

  • Guest Services Representative

    4 weeks ago

    Colorado Springs, Colorado, United States Doubletree by Hilton Colorado Springs Full time

    Job OverviewWe are seeking a friendly and professional Guest Services Representative to provide outstanding service to our guests at the DoubleTree by Hilton Colorado Springs. In this role, you will be responsible for welcoming guests, managing their information, assigning rooms, and addressing any inquiries to ensure a memorable stay.Key...

  • Guest Services Specialist

    4 weeks ago

    Colorado Springs, Colorado, United States Garden of the Gods Resort and Club Full time

    Job OverviewRole Objective:The Guest Services Specialist is dedicated to enhancing the experience at the Garden of the Gods Resort and Club by building connections with local vendors and service providers. This role focuses on delivering tailored recommendations to guests and members, coordinating personalized itineraries, and ensuring a seamless stay.Key...

  • Guest Services Representative

    3 weeks ago

    Vail, Colorado, United States East West Family Of Companies Full time

    $1,000 SIGN ON BONUS Are you enthusiastic about providing outstanding customer service in the hospitality sector? Do you excel in a fast-paced environment where every day presents new challenges? If this resonates with you, we have an exciting opportunity available. East West Family Of Companies is in search of a dedicated Front Desk Agent to represent our...

  • Guest Services Representative

    4 weeks ago

    Vail, Colorado, United States East West Family Of Companies Full time

    $1,000 SIGN ON BONUS Are you passionate about providing outstanding service in the hospitality industry? Do you excel in a fast-paced environment where every day presents new challenges? If so, we have an exciting opportunity for you. East West Family Of Companies is looking for a dedicated Front Desk Agent to serve as the welcoming face of our organization...

Guest Arrival Expert

4 months ago

Vail Colorado, Eagle County, CO, United States Marriott International, Inc Full time
Additional Information Seasonal position, Valet and Bell position, Club & Residences property
Job Number 24092793
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Club Vail, 728 West Lionshead Circle, Vail, Colorado, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay rate for this position is $18.50 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The application deadline for this position is 21 days after the date of this posting, 05/27/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.