Product Lead, Support Product
Found in: Resume Library US A2 - 1 week ago
Cash App’s top strategic business priority is trust. Building deep trust with our customers allows us to deepen our financial relationship with them, introduce them to new products, increase our share of wallet for each service, and expand our customer base.
We want customer support to be a key reason why people trust Cash App with their money. We want to build lasting trust with customers by making it easier to get help that resolves their issues.
You Will
Define the product strategy, roadmap, and prioritization end-to-end across the entire support from customer channel experience and automation to agent tools
Deeply understand the needs of agents and customers to guide the overall Support Product team
Partner with the Customer Operations team to achieve overall support goals
Coach and develop four Product Managers, and improve the performance of the cross-funcational teams
Partner with peer Leads across Designer, Client Engineering, Server Engineering, Machine Learning Modeling, Machine Learning Engineering, and Data Science
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Product Manager
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Product Sampler
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Outside Sales Specialist
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Product Enablement Lead
Found in: Lensa US P 2 C2 - 5 days ago
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Found in: beBee jobs US - 1 week ago
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Found in: Resume Library US A2 - 1 hour ago
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Lead Product Designer, Admin Experience
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Bilingual Grocery Associate
Found in: Resume Library US A2 - 1 week ago
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Lead Product Manager
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Lead Product Manager
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Product Lead
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Lead Product Manager
5 days ago
San Francisco, United States PayZen Full timePayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors. About the Role As a...
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Product Marketing Lead, US Food
Found in: Resume Library US A2 - 1 day ago
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Product Engineer
Found in: Resume Library US A2 - 2 days ago
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Product Support Engineer
Found in: Resume Library US A2 - 1 week ago
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Product Support Engineer
Found in: Resume Library US A2 - 36 minutes ago
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Senior Software Engineer
Found in: Resume Library US A2 - 1 week ago
San Francisco, California, United States Cash App Full timeJob Description Cash App has grown rapidly to 70+ million users moving billions of dollars daily. To support this, we are building out Trust— a new Platform organization responsible for product experiences aimed at promoting the health of the increasingly complex Cash App ecosystem. Trust works to improve Cash App access for our customers, while limiting...