Sr. Director, Product Development/Management Support

2 weeks ago

San Francisco California, United States Visa Full time
Job Description

Visa Consumer Payments and Platforms focuses on building and deploying innovative technologies to enable and secure Visa transactions around the globe. Our mission is to launch new, market-leading offerings that create tremendous value for Financial Institutions and Big-Tech Payments Providers and delight new end consumer users as well as meet clear areas of demand for acceptance and related services. To effect this transformation across the globe, we are looking for a leader who is both passionate about innovating and deeply familiar with chip, cloud and settlement technologies in order to deliver a truly differentiated user experiences for specific underserved segments. Successful execution of this role will be achieved through a combination of leadership, technical payments and delivery knowledge, communication and applied strategy in applying Visa’s rapidly expanding digital offerings.

In addition, this role will contribute to the overall strategic vision, planning and operation of Visa’s Consumer Platform business and requires strong cross functional management and COO-type skills. This is a matrix, cross functional role so organizational savvy and interpersonal skills are critical. This role will interface across all regions and multiple markets and engage with specialized product groups, financial institution sales, merchant sales, client consulting, operations, technology, risk, analytics, marketing and corporate communications, legal, corporate strategy, interchange/pricing, finance to coordinate the build, launch and support of new products. Visa is looking for individual that pays attention to detail, with a proven track record of success in fast-paced payments technology environments with demanding timelines, an ability to correlate business requirements to technology engineers, but who can also think big and contribute to strategic planning, drive change management and lead executive messaging.

The successful candidate will take ownership of most non-financial planning, program management, reporting and communications consistent with our product strategy, drive to launch at scale and  increase usage / overall value and ultimately build Visa future capability. This position may require occasional travel to client or regional teams around the globe.

Responsibilities:

Execute on a multi-year strategy for the new regional Issuing business, which considers nuances relevant to the specific region (e.g., fintech ecosystem, local banking regulation, mix of digital payments, opportunities for inorganic growth).

Closely partner with Global Product leaders to deliver on-time, on-budget new Issuing Products in the region.

Support and deliver Global product roadmap that extend Visa’s relevance beyond our core network assets.  This includes:

Solutions to address challenges emerging,

Align regional priorities with Objectives and Key Results for Visa’s Global Solutions business,

Identify and inform the Global and regional cross functional leaders of local market changes, client feedback, and product requirements,

Deliver best in class Products and services that exceed client expectations,

Partner with regional Commercialization leaders to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to launch.  This includes:

Develop a Go-To-Market (GTM) strategy, which may include new products, bundles, or campaigns, based on local market needs,

Collaborate with key stakeholders including Sales and CS to execute the GTM strategy,

Inform pricing guidelines with market intelligence, and

Partner with GTM, Commercialization, and Strategy Lead to shape regionally-relevant Sales narratives across client segments, which are tightly aligned with Product roadmaps.

Architect client-centric joint solutions including build, implementation, and post-launch optimization:

Link Issuing Solutions with other Visa Product Domains and Client Segments (Acceptance, Risk, Data, AI) to provide greatest value to the client,

Deliver technical and product integration demos and requirements to technology partners,

Work with clients through implementation and post-launch optimization.

Work diligently in product development tooling to manage on time sprints and budget

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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