Head of Fresh Product Operations- Eataly Corporate

3 weeks ago


New York County New York, United States Eataly North America Full time
Job Description

We are seeking a driven and skilled Head of Fresh Product Operations to join our team. As the Head of Fresh Product Operations, you will be responsible for overseeing and defining various aspects of operations for the Fresh Market departments (Salumi & Formaggi, Butcher, Seafood, Produce, and Fresh Pasta). This includes KPI tracking, strategic planning, goal setting, team management, layout changes, new store openings, and more. This position will report directly to the Director of Merchandising & Retail Operations to ensure that all stores are running efficiently and meeting their objectives.

Write, enforce, and update standard operating procedures (SOPs) for Fresh Market operations such as product handling, receiving, purchasing, and more

Leads the ongoing development of Eataly’s store layout standardization to maximize revenue and efficiency

Monitors sales and retail teams for all Eataly North America locations and develops strategies to ensure results are met (KPIs, reporting development, weekly call set up)

Conduct store visits and lead weekly calls to review KPIs and ensure store teams are in line with business needs and objectives

Lead the set up and training of the Fresh Market departments during new store openings

Support the hiring, training, motivation, and evaluation of store managers and leads

Influences and guides Fresh Market operations by developing a strong relationship with the managers and leads in North America stores

Collaborates with counterparts on Grocery Operations, both at Corporate and Store level, to maximize cross-merchandising and promotional opportunities

Analyzes category trends and competitive concerns; including competitor’s pricing, assortment and consumer trends

Supports and positively influences Fresh Market financial goals, product mix, business relationships and innovation needs

Assists product team with the selection of fresh items and products as needed

Performs other duties as required or assigned



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