Corporate Sales Lead

2 weeks ago


Malvern Pennsylvania, United States PQ Full time
Job Description

The Corporate Sales Support Lead has an important role in managing pricing oversight and all billing processes for PQ’s corporate accounts. The role requires the ability to multi-task in a fast paced and deadline driven environment, strong customer (internal and external) service skills and a clear communication style.

This PQ Corporate role oversees pricing and billing for customers who purchase from a variety of PQs plants, works closely with corporate finance on invoicing and will be based in the Malvern PQ office.

Essential Duties & Responsibilities

Manages contracts and contract escalation pricing periods

Ensures pricing is accurate to current contract validity period

Supports internal teams with pricing oversite and SAP support

Responsible for processing all billing for corporate accounts and other accounts as required

Issues Debits and Credits for pricing adjustments, rebate procedures, freight demurrage charges

Works closely with corporate account managers to provide order status updates and pricing reports

Manages all corporate account portals and EDI exchanges with customers and plants

Maintain relationships with key accounts

Create training materials by revising process documents and creating SOPs

Maintains Item Proposals and Customer Master Info Records

Makes updates as needed to Customer Master information

Proactively drives month end and quarter close processes and procedures

General sales support duties (issuing literature & SDS’, collects BOLs & PO documentation from CSRs ect)

Directs phone calls and emails to the appropriate PQ contact

Comply with all federal, state, and local environmental, health, and safety regulations and requirements

Comply with company policies

Other duties as assigned or required



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